Arun Kumar Ray
Seasoned Sales Professional
Kolkata,WB
Summary
Seasoned Professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies.Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow, reducing costs, achieving significant ROI, and enhancing operational efficiency. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
25
25
years of professional experience
1
1
Certificate
Work History
General Manager - Solar [PMSGMBY]
Innovel Energy Services Pvt. Ltd.
Kolkata, West Bengal, Odsiha, Uttar Pradesh, North East
10.2024 - Current
- A deep understanding of the solar project lifecycle, from design and installation to servicing, as well as government policies and financing models.
- The ability to think strategically, analyze market trends, and make informed, ROI-focused decisions.
- Proven leadership skills to effectively manage teams, recruit talent, and foster a collaborative work environment.
- The capacity to monitor key performance indicators, such as sales conversion rates and customer acquisition costs, to inform strategic decisions.
- Skills in negotiating effectively and managing relationships with various stakeholders, including utility and regulatory bodies.
Assistant General Manager
Sintex BAPL Ltd. - Welspun Group
Kolkata, West Bengal, Jharkhand, Odisha
08.2023 - 10.2024
- Ensure daily operations run smoothly and efficiently.
- Oversee budgeting, reporting, and financial performance.
- Ensure exceptional service and address customer feedback.
- Create robust partnerships with vendors and service providers.
- Review and analyze sales, operational, and financial reports.
- Ensure adherence to company policies, regulations, and quality standards.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Motivated, trained, and disciplined employees to maximize performance.
Area Sales Manager
Cera Sanitaryware Ltd.
Bhubaneswar, Odisha
07.2019 - 08.2023
- Cultivating good relationships with major customers to ensure a continuous flow of sales revenue.
- Identifying promising prospects through cold-calling, networking, and customer referrals.
- Ensuring that all sales administration and customer service activities run smoothly.
- Providing overall guidance to newly recruited Sales Representatives.
- Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations.
- Assisting newly recruited or less experienced Sales Representatives in answering technical questions posed by customers.
- Analyzing sales metrics to determine whether current sales strategies are effective.
- Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.
Business Development Manager
Buildoors Enterprises
Bengaluru & Kolkata
05.2017 - 07.2019
- Handling business development, identifying and developing new markets, handling lead generation and client retention, and achieving the set targets.
- Preparation of business plans, competitor profiles, and monitoring operations at regular intervals with a focus on profitability.
- Formulating long-term and short-term strategic plans, and reaching out to the explored and unexplored market segments and customer groups for business expansion by developing the grassroots business network.
- Building healthy business relationships with major clients to ensure maximum customer satisfaction.
- Strategize the achievement of the regional sales target through the zonal team by breaking down the annual targets to half-yearly, then quarterly, and finally monthly.
- Responsible for influencing multiple teams to deliver operational excellence in customer service and market expansion.
Senior Territory Sales Manager
Roca Bathroom Products India Pvt. Ltd.
Bhubaneswar & Ranchi
11.2013 - 03.2017
- Built strong relationships with key customers and agents in my geographical area; always stayed current on sales and marketing requirements.
- Established promotion and sales support system for agencies and evaluated and monitored their performance.
- Cold/warm call prospective Architects/Interior Designer/Builders and schedule appointments.
- Done research on competitors and uncover new channels of opportunity.
- Prepared and sent information packages to prospective clients.
- Recorded all prospect interactions in the CRM tool.
- Reported daily/weekly/monthly/quarterly sales activities to all concerned higher authorities timely.
Business Alliance Manager
Gita Trading Company
Hyderabad & Bhubaneswar
09.2007 - 11.2013
- Company Overview: Premier Partner of HP, and President's Club Partner of Microsoft.
- Responsible for directing the talent and resources within the organization to advance strategic business goals.
- Responsible for the decision-making in the organization, such as choices related to changes needed to adapt to external and internal factors that influence business operations.
- Responsible for educating the team about specific products, strategically planning marketing and sales, and interacting with many organizational departments and customers.
- Responsible for interpersonal communication across the board when communicating with customers, employees, and suppliers. Setting the atmosphere and tone of the organization.
Key Account Manager
Dell International Services India Pvt. Ltd.
Hyderabad & Cherrywood
10.2004 - 08.2007
- Orchestrator of the strategic customer relationship.
- Deployment of corporate-wide resources to provide comprehensive product, service and solutions to the strategic account.
- Single point of contact for the customer for both good and bad situations.
Sales Executive (Schiller) – Cardio Vascular Instrument
KBMC Medical Systems
Bhubaneswar
06.2000 - 08.2002
- Promoting the brand and scaling up the business in the territory.
- Conducted product demonstrations to showcase medical equipment features and benefits.
- Developed strong relationships with healthcare providers and decision-makers.
Education
PGDBM - Marketing & Human Resources
Ambedkar Institute of Management Studies
Visakhapatnam01.2004
Bachelor's Degree of Commerce - Financial Accounting
Aeronautics College
Koraput01.2001
Skills
- Leadership & Management
- Problem-Solving & Decision-Making
- Business Acumen
- Task prioritization
- P&L Management
- Multitasking Abilities
- Sales forecasting
- Operations management
- Solar project management
- Market trend analysis
- Government policy compliance
- Sales strategy development
- Team leadership
- Effective communication
Certification
- PG Diploma in Rail Transport Management
- Managerial course for starting & managing SSI
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager - Solar [PMSGMBY]
Innovel Energy Services Pvt. Ltd.
10.2024 - Current
Assistant General Manager
Sintex BAPL Ltd. - Welspun Group
08.2023 - 10.2024
Area Sales Manager
Cera Sanitaryware Ltd.
07.2019 - 08.2023
Business Development Manager
Buildoors Enterprises
05.2017 - 07.2019
Senior Territory Sales Manager
Roca Bathroom Products India Pvt. Ltd.
11.2013 - 03.2017
Business Alliance Manager
Gita Trading Company
09.2007 - 11.2013
Key Account Manager
Dell International Services India Pvt. Ltd.
10.2004 - 08.2007
Sales Executive (Schiller) – Cardio Vascular Instrument
KBMC Medical Systems
06.2000 - 08.2002
PGDBM - Marketing & Human Resources
Ambedkar Institute of Management Studies
Bachelor's Degree of Commerce - Financial Accounting
Aeronautics College
Accomplishments And Awards
- DFS Champ for 48 weeks: Adjudged Best Sales Representative for 01 year (2005-06) in the EMEA Process across sites (Hyderabad & Cherrywood). Promoted to head training of sales personnels in both sites for better customer service in Dell Financial Services.
- East Zone Champ: Adjudged Best Territory Sales Officer (2015) in Roca – East Zone with Projects (Luxury Products) worth 04 Crores in 07 months timeframe.
- Promoted twice in 04 years: Promoted twice between 2019-2023 in Cera Sanitaryware Ltd. for performance in channel promotions and institutional sales. Helped Bhubaneswar Branch to double its achievement (2019 – 19 Crores to 2023 – 42 Crores).
- Best Sales Manager: Adjudged Best Sales Manager (2023-24) in 1st year of my career in Sintex. While sales target for the financial year was 82 crores achieved sales volume of 88 crores with best team retained.
Languages
- Odia - Native
- English - Fluent
- Hindi - Fluent
- Bengali - Fluent
- Telugu - Fluent
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