ARUN KUMAR C

Warehouse & Inventory Management

• Monitor and maintain warehouse stock levels and inventory records
• Track incoming and outgoing stock
• Ensure accurate stock reconciliation and periodic stock audits
• Coordinate with procurement and sales teams for stock availability
• Identify and report discrepancies, damages, or shortages
• Prepare and maintain reports related to stock availability, dispatch details, inventory status, and sales performance
• Monitor stock levels and generate daily/weekly inventory reports
• Analyze sales data in coordination with inventory to support planning and forecasting
• Ensure timely reporting to management for decision-making

Key Responsibilities

• Plan and manage transportation, warehousing, and distribution activities
• Coordinate with suppliers, vendors, and internal departments for smooth operations
• Monitor shipment schedules to ensure on-time delivery
• Track inventory levels and maintain accurate stock records
• Prepare logistics reports, MIS, and performance metrics
• Handle documentation such as invoices, shipping bills, and delivery notes
• Resolve logistics issues like delays, damages, or shortages
• Negotiate freight rates and contracts with transporters

Key Responsibilities (Inbound & Outbound Operations) :

• Supervise receiving of goods, unloading, and inspection processes
• Ensure accurate GRN (Goods Receipt Note) and system updates
• Coordinate with procurement and suppliers for timely deliveries
• Monitor put-away processes and optimize storage utilization
• Oversee order picking, packing, and dispatch activities
• Coordinate with transporters and logistics teams for dispatch planning
• Verify shipping documentation (invoices, delivery challans, e-way bills)
• Monitor stock movement, discrepancies, and damages
• Implement FIFO/FEFO and proper stock rotation practices
• Lead, train, and supervise warehouse staff and shift operations
• Allocate tasks and monitor team productivity and performance
• Ensure discipline, attendance, and adherence to SOPs
• Maintain compliance with company policies and regulatory requirements

Key Responsibilities

• Handle customer queries via calls, emails, and chat support
• Assist customers with product information, pricing, and availability
• Track and update customers on order status, delivery schedules, and delays
• Resolve complaints related to damages, returns, refunds, and installations
• Coordinate with internal teams (logistics, warehouse, installation) for issue resolution
• Maintain accurate records of customer interactions in systems
• Ensure high levels of customer satisfaction and service quality