Summary
Overview
Work History
Education
Skills
Previous Work Experience
Personal Information
Personal Qualities
Timeline
Generic

Arun Kumar Gupta

AGM Commercial ( Import Procurement )
Gurugram

Summary

Seeking a challenging career environment where my strong knowledge in Import functions, experience and communication skills will add value to business operations in a professional organization.

I have 16+ years of experience in the Fields of Freight Forwarding Industries about Imports Air/ Sea with Additional Air Export, Doing Complete Pricing for PAN India for both Air and Sea. I have thorough exposure to international trade meeting all needs of buyers, sellers, and other statutory bodies.

Overview

18
18
years of professional experience
2
2
Languages

Work History

AGM COMMERCIAL APAC PAN India (Air & Sea)

WEFREIGHT India Pvt Ltd
01.2020 - Current
  • Company Overview: WeFreight and its affiliate companies are headquartered in Dubai and has its own offices in China and India. We are a Total Logistics Solutions provider offering services to worldwide locations. We have an extensive network of service partners and a member of WCA. WeFreight India Pvt. Ltd. has its operations at Saudi Arabia, Middle East, China, and Hong Kong & India with its own offices in the respective locations; we are also coming up with 5-6 offices with full infrastructure at USA. At Rest of the places, we are working through our strong counterparts. We are a WCA member. In India we have offices at all strategic Locations with solid infrastructure.
  • To develop excellent working relationships with our global 3PL's
  • To develop new partners in both emerging and developed territories
  • Perform internal audit for import compliance.
  • Create and deploy a balanced global export performance scorecard with key performance indicators.
  • Manage regional trade import and export audit strategies, risk assessments and manage corrective action plans related to import and export control.
  • Responsible for the maintenance and development of contingency plans in the event of unforeseen interruptions in the supply chain process
  • Works well in a fast-paced environment with minimal day-to-day supervision
  • Work proactively with departments to prevent trade disruptions.
  • To develop the relationship between technology and seamless logistics
  • Manage Pricing on PAN India Basis for Air and Sea Import query's and arrange services accordingly.
  • Maintaining data for customer's queries and complaints to discuss with sales and other departments to come up with solutions for customer satisfaction.
  • Conducting training sessions for the new joiners and overseeing the team's KPI.
  • WeFreight and its affiliate companies are headquartered in Dubai and has its own offices in China and India. We are a Total Logistics Solutions provider offering services to worldwide locations. We have an extensive network of service partners and a member of WCA. WeFreight India Pvt. Ltd. has its operations at Saudi Arabia, Middle East, China, and Hong Kong & India with its own offices in the respective locations; we are also coming up with 5-6 offices with full infrastructure at USA. At Rest of the places, we are working through our strong counterparts. We are a WCA member. In India we have offices at all strategic Locations with solid infrastructure.

Sr. Manager Pricing and Operation Import / Export

IAL India Logistics Ltd
07.2019 - 12.2019
  • Company Overview: IAL renders Supply Chain Logistics Solutions from the very first mile to the last mile of the Supply Chain Process.
  • IAL renders Supply Chain Logistics Solutions from the very first mile to the last mile of the Supply Chain Process.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Implemented and developed operational standards, policies and procedures.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.

Sr. Manager Operation Air Import / Export & Sea Imports

ABF Freight International Pvt Ltd
08.2013 - 06.2019
  • Company Overview: ABF Freight International is a Saudi Based MNC and its Parent Company's name is “BAFCO International Shipping & Logistics Co. Ltd,” Our group is about 35 years old, Head office of our group is at Jeddah, Saudi Arabia.
  • ABF Freight International is a Saudi Based MNC and its Parent Company's name is “BAFCO International Shipping & Logistics Co. Ltd,” Our group is about 35 years old, Head office of our group is at Jeddah, Saudi Arabia.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Implemented and developed operational standards, policies and procedures.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Provided strong leadership to enhance team productivity and morale.

Deputy Manager Operation and Customer Service for Import's

Arshiya International Ltd
11.2010 - 08.2013
  • Exception Handling Communication to Branch/Overseas Adhering to proper Routing of Shipments.
  • Updates and verifies Tariffs and Rates with the shipping lines.
  • Preparing and maintaining SOP.
  • Working on RFQ's/ Preparing quotes for overseas and local customers.
  • Monitoring the shipment movements till released to consignee.
  • Monitoring business performance monthly for key accounts.
  • Regularly meeting customers and taking feedback from them regarding company services.
  • Vendor Evaluation and management.
  • Processing of Vendor bills.
  • Identifying Opportunities for strategic alliances and partnerships for further business Growth.
  • Maintaining data for the revenue generated per month.
  • Resolving escalations from internal & external customers.
  • Improved team efficiency by streamlining processes and implementing innovative management strategies.
  • Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
  • Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
  • Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
  • Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
  • Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Sales and Operation Manager

TATA TELE SERVICES (SINGHAL AGENCY)
02.2009 - 11.2010
  • Managing business operations of pre-paid (both mobility & wireless Internet Device) independently as Business Operations Manager for Tata Teleservices Ltd. -East Delhi.
  • Primary and secondary target rollout and ensuring achievement.
  • Sales Force Management: Recruitment & selection of sales personnel, setting targets for the Field force, managing & motivating team of executives for achieving higher productivity level.
  • Creating product awareness, knowledge flow in the market - support the implementation of strategic and tactical business plans to increase market share & profitability.
  • Devising & implementing the incentive schemes for the team and promotional schemes for the trade as well as providing support during market promotions.
  • Scanning of competitor's schemes and activities.
  • MIS: Ensure timely sales reporting to the management & sales forecasting at regular intervals - daily/weekly/monthly for any accommodation/introduction of new schemes to push up sales.
  • Handling dealer's networks & FOS/ Retail Sales Points (RSP's), generate channel sale & retail sales through FOS/ RSP's, develop old & appoint new dealers, RSP's in every untapped market to boost the sales as well as covering width & depth.
  • Management of recharge of prepaid services scattered across 1600 active retailers.
  • Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
  • Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
  • Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.

Retail Outlets Manager Telecom

SUBHIKSHA TRADING SERVICES LTD
10.2007 - 01.2009
  • Checking all stock in & stock out documents received or sent to warehouse or other outlets.
  • Verifying all local purchase's bill, amount, and quantity at outlet level.
  • Checking the daily stock level register of all business with original documents of stk in, stk out, sale report and local purchase.
  • Verifying all GRN with original local purchase bills.
  • Doing the physical audit of telecom.
  • Verifying cash books, DSLR, Cash collection, all types of bills comes in outlets.
  • Checking all the commercial activities that are happening at outlets regularly.
  • Compare the assets stock with assets register.
  • Checking that assets are moving from the outlets with a proper document & proper entry at security counter.
  • Daily sent an operational Audit Report to BDM & Commercial Head after Compiling all report Related with Stock Integrity, Cash Integrity, Process Integrity And Assets Integrity.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Master in Business Administration -

Sikkim Manipal University
01.2008 - 2010.01

Master of Electronic Commerce - undefined

Bundelkhand University
01.2000 - 2002.01

Bachelor of Computer application -

MCRP University
01.1997 - 2000.01

Skills

  • Extensive Industry Knowledge

Previous Work Experience

  • IAL India Logistics Ltd, New Delhi, 07/01/19, 12/31/19, Sr. Manager Pricing and Operation Import/Export, GM India
  • ABF Freight International Pvt Ltd, New Delhi, 08/01/13, 06/30/19, Sr. Manager Operation Air Import/Export & Sea Imports, GM India
  • Arshiya International Ltd, 11/01/10, 08/31/13, Deputy Manager Operation and Customer Service for Imports
  • TATA TELE SERVICES (SINGHAL AGENCY), East Delhi, 02/01/09, 11/30/10, Sales and Operation Manager
  • SUBHIKSHA TRADING SERVICES LTD, Noida, 10/01/07, 01/31/09, Retail Outlets Manager Telecom

Personal Information

  • Date of Birth: 07/03/77
  • Nationality: Indian

Personal Qualities

  • Leadership qualities
  • Analytical abilities
  • Good Team player & Leader
  • Diligent and prepared to take challenges and risks
  • Strong work ethics
  • Computer literate

Timeline

AGM COMMERCIAL APAC PAN India (Air & Sea)

WEFREIGHT India Pvt Ltd
01.2020 - Current

Sr. Manager Pricing and Operation Import / Export

IAL India Logistics Ltd
07.2019 - 12.2019

Sr. Manager Operation Air Import / Export & Sea Imports

ABF Freight International Pvt Ltd
08.2013 - 06.2019

Deputy Manager Operation and Customer Service for Import's

Arshiya International Ltd
11.2010 - 08.2013

Sales and Operation Manager

TATA TELE SERVICES (SINGHAL AGENCY)
02.2009 - 11.2010

Master in Business Administration -

Sikkim Manipal University
01.2008 - 2010.01

Retail Outlets Manager Telecom

SUBHIKSHA TRADING SERVICES LTD
10.2007 - 01.2009

Master of Electronic Commerce - undefined

Bundelkhand University
01.2000 - 2002.01

Bachelor of Computer application -

MCRP University
01.1997 - 2000.01

Similar Profiles

CREATE PROFILE
Arun Kumar GuptaAGM Commercial ( Import Procurement )