ARUN KUMAR N

●Executed end-to-end transactional analysis to ensure compliance with quality standards and SLAs.
●Reviewed complex transactions, offering guidance to analysts and QA teams.
●Owned governance across transactions, conducting audits, validations, and exception management.
●Conducted trend analysis on transactional errors to identify systemic issues and root causes.
●Drove initiatives for continuous improvement, reducing defects and turnaround time.
●Served as SME for process knowledge, SOP interpretation, and policy clarifications.
●Provided mentoring and performance feedback to analysts and junior QAs for skill enhancement.

●Led transaction quality reviews under Enhanced Due Diligence (EDD) to ensure compliance with AML standards.
●Supervised and mentored a team of analysts, managing case allocation and SLA tracking.
●Prepared and presented Weekly and Monthly Business Review reports covering KPIs and risk trends.
Conducted Root Cause Analysis on escalations and process deviations to identify gaps.
●Implemented corrective actions based on RCA insights to drive continuous improvement.
●Prepared and submitted Suspicious Activity Reports for high-risk transactions.
●Developed visual dashboards to enhance decision-making and maintain audit readiness.
●Delivered refresher training to analysts based on quality insights and RCA findings.

●Ensured customer documentation met company standards and regulatory requirements.
●Verified accuracy and legitimacy of customer data for AML compliance.
Screened client data against sanction lists, assigning appropriate risk ratings.
●Researched business financials to make informed approval or rejection decisions.
●Analyzed financial market trends to contextualize client operations.
●Performed customer verification, including CDD and EDD for high-risk clients.
●Addressed data integrity issues during KYC/AML processes for consistency.
●Managed SLAs to ensure timely completion and quality of client data.