Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Arun Lingappan

Kovilpatti

Summary

Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Overview

19
19
years of professional experience

Work History

Manager

Balaji Match Company
Kadalaiyur
12.2016 - 11.2024
  • Led a team of 70 employees, ensuring high productivity and excellent customer service.
  • Managed risk by developing and implementing effective risk management strategies.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Facilitated team meetings and workshops to foster collaboration and share best practices.
  • Ensured compliance with industry regulations and company policies.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.

Clerk/Typist

Indian Overseas Bank
Chennai
02.2013 - 11.2016
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Answered phone calls to assist customers with questions and orders.
  • Worked closely with front-end staff to assist customers.
  • Counted and balanced cashier drawers.
  • Answered customer questions and provided required information.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Trained new team members in cash register operation, stock procedures, and customer services.

FRONT OFFICE-Receptionist

Ashok Match Industries
Kumarapuram-Nalli
06.2005 - 05.2010
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Coordinated meeting room bookings and arranged catering for meetings and events.
  • Organized travel arrangements for staff members including flights, hotels, car rentals.
  • Greeted visitors and provided them with assistance.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Updated and recorded customer or client information to maintain accounts.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.

Education

BBA -

MANONMANIAM SUNDARANAR UNIVERSITY
TIRUNELVELI
05-2013

High School Diploma -

MAHATMA MHSS
ALAGARKOIL MADURAI
03-2005

Skills

  • Marketing
  • Product management
  • Shift scheduling
  • Time management
  • Task delegation
  • Business development
  • Financial records oversight

Affiliations

  • International Chess Player with FIDE Rating

Timeline

Manager

Balaji Match Company
12.2016 - 11.2024

Clerk/Typist

Indian Overseas Bank
02.2013 - 11.2016

FRONT OFFICE-Receptionist

Ashok Match Industries
06.2005 - 05.2010

BBA -

MANONMANIAM SUNDARANAR UNIVERSITY

High School Diploma -

MAHATMA MHSS
Arun Lingappan