Arun Mohan

Work History

iInterchange Systems Private Limited

Chennai

05.2019 - Current

Spearheaded business operations by consistently seeking methods to improve profitability through cost containment and revenue generation.
Managed Business Revenue of $2 Million.
Spearheaded in imparting company best practices to significantly increase staff retention rates resulting in reduction of Attrition from 10% to 8%.
Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
Oversaw and improved deliveries through implementation of CMMI Level 5 Process resulting in reduction of Effort Overrun from 25% to 5%
Good Domain Knowledge in area of Container Shipping and End to End Logistics.
Reduce Cost of Delivery by 15% by balancing teams with mix of seniors and freshers.
Studied latest trends to add new merchandise to product lineup, improving sales revenues by 10% to 15% year on year.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Implemented Six Sigma projects to control Defect Leakage and Effort Overrun.
Created, managed and executed business plan and communicated company vision and objectives to motivate teams
Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy
Oversaw and improved deliveries through proactive coordination of daily operations
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service

iInterchange System Private Limited

Chennai

05.2018 - 05.2019

iInterchange Systems Private Limited

Chennai, TAMIL NADU

07.2013 - 04.2018

Identified plans and resources required to meet project goals and objectives.
Modified and directed project plans to meet organizational needs.
Headed project teams specializing in design and launch activities.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Maintained open communication by presenting regular updates on project status to customers.
Built successful project plans covering objectives, resources and staffing to meet schedules.
Oversaw high profile projects for by planning, designing, and scheduling phases.
Involved in Implementation of CMMI Level 3 for Organization

iInterchange Systems Private Limited

Chennai, TAMIL NADU

04.2008 - 03.2012

Created and built custom test plans and deliverables for customers to satisfy quality and time.
Mentored and coached other team members to meet daily sales goals.
Decreased product defects 80% by implementing quality assurance guidelines.
Lead towards Implementation of ISO 9001:2005 for Organization
Generated reports detailing findings and recommendations.
Developed effective improvement plans in Software Testing and Process.

iInterchange Systems Private Limited

Chennai, TAMIL NADU

12.2004 - 03.2008

Increased customer satisfaction through adherence to quality standards and customer requirements.
Evaluated quality problems and performed CAPA to identify and resolve issues.
Managed and archived quality documentation and participated in internal and external quality audits.
Improved quality processes for increased efficiency and effectiveness.