Arun Nair
Ernakulam
Summary
Banking professional with a strong focus on operational efficiency and customer service excellence. Proven ability to enhance banking processes and deliver exceptional results in a fast-paced environment. Committed to pursuing a challenging position within a leading bank to leverage expertise in banking operations and contribute to organizational growth.
Results-driven Sales and Marketing professional with 10 years of experience in Mortgage and Personal Loans. Proven track record in personal loan credit, leveraging strong analytical skills to drive growth and enhance customer satisfaction. Highly adaptable team player with a commitment to mastering new technologies to improve processes and outcomes.
Overview
14
14
years of professional experience
Work History
Manager
Axis Bank Limited
02.2022 - 12.2024
- Processing Personal loans for Salaried customer within TAT and credit approval limit of 20Lacs
- Identifying the fraud findings, fraud averting while processing the cases and referring to the risk containment team
- Managing the CPV staff and training them on the acceptance of Personal loans Application forms and checking the TAT and query raised by the CPV staff on particular cases
- Managing the Vendors for QDE and DDE TAT, checking the queries by the vendors, providing training to the vendors on new process and policy updates within the bank
- Visiting the Vendors and DSA on monthly basis and reviewing them on the quality of the files and training them on Personal Loan Policy and updates
Deputy Manager
HDFC BANK LTD
02.2019 - 01.2022
- Taking care of personal loans from Open Market and branches assigned
- Need to generate Business from branches and by doing activities in various corporate, school, colleges & hospitals
Assistant Manager- Consumer Loans
Axis Bank Limited
05.2016 - 01.2019
- Dealing with gold loan, education loan, loan against securities
- Need to generate the business from every branch and close the deals as per the customer requirements
- Covering 29 branches and pitching for the mentioned products and assigning targets to individual branches and driving out the numbers
Assistant Manager- Online personal loans and Home Loans
Bajaj Finance Limited
10.2015 - 05.2016
- Responsible for taking care of entire Kochi location for personal loans and home loans
- Had to meet the DSA and the Real Estate Developers to ensure the business every month and achieving the target
Deputy Manager- Mortgage Loan
HDFC Sales Pvt ltd
05.2014 - 09.2015
- Responsible for taking care of home loans and loan against property, was handling a team and had to deal with Builders, Real estate advisors and DSA concept to carry out business and meeting the desired target and goals
Sales Officer
M N FINE CHEM PVT LTD
06.2011 - 04.2014
- Was looking after the sales of Flour additives such as Morgain Gluten Blend, Morgain Snowhite, Morgain Besan Improver to the small and Local FMCG company those who were mainly in Bakery and Milling Industry
- Looking after most of the rural areas of Madhya Pradesh
Education
MBA - Marketing
IBSAR
Navi Mumbai01.2011
Bcom - Economics
Barkatullah University
Bhopal01.2009
Higher Secondary -
Central Board of secondary education
01.2006
Secondary -
Central Board of Higher Education
01.2004
Skills
- Marketing
- Sales techniques
- Employee onboarding
- Key performance indicators
- Business development
- Contractual Compliance Management
- Decision-making
- Clear communication
- Complex Problem-solving
- Regulatory compliance
- Policy implementation
- Cross-functional team management
Languages
Hindi
First Language
English
Proficient (C2)
C2
Malayalam
Advanced (C1)
C1
Timeline
Manager
Axis Bank Limited
02.2022 - 12.2024
Deputy Manager
HDFC BANK LTD
02.2019 - 01.2022
Assistant Manager- Consumer Loans
Axis Bank Limited
05.2016 - 01.2019
Assistant Manager- Online personal loans and Home Loans
Bajaj Finance Limited
10.2015 - 05.2016
Deputy Manager- Mortgage Loan
HDFC Sales Pvt ltd
05.2014 - 09.2015
Sales Officer
M N FINE CHEM PVT LTD
06.2011 - 04.2014
MBA - Marketing
IBSAR
Bcom - Economics
Barkatullah University
Higher Secondary -
Central Board of secondary education
Secondary -
Central Board of Higher Education
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