Arun Nehru E V
Chengalpattu
Summary
Detail-oriented professional with experience in managing financial processes, including invoicing, payment collection, and account reconciliation. Skilled in utilizing accounting tools to ensure accuracy and compliance while fostering strong client relationships. Adept at streamlining workflows, resolving discrepancies, and supporting organizational financial goals.
Overview
8
8
years of professional experience
Work History
AR EXECUTIVE
Omega Healthcare Management Services
11.2023 - 11.2024
- Managed end-to-end accounts receivable processes, ensuring timely and accurate invoicing and payment collection.
- Successfully reduced overdue payments by implementing effective follow-up strategies and negotiating payment plans.
- Reconciled client accounts to resolve discrepancies, ensuring accurate financial records and compliance with company policies.
- Prepared detailed aging reports and collection status updates for management to support decision-making.
- Maintained strong client relationships by addressing payment queries and ensuring a seamless invoicing process.
- Collaborated with cross-functional teams to streamline AR operations and improve cash flow efficiency.
CS- Internet Associate
Sutherland Global Services
01.2021 - 01.2023
- Handling customer queries on Web Chat, E-mails in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
- Adhere to laid down internal policies, procedures and processes
- Maintains customer relationship by responding to inquiries; documenting actions and prepares for customer inquiries by studying products, services, and customer service processes
- Improves quality service by recommending improved processes; identifying new product and service applications
Officer-Operation/ Customer Relationship
VFS Global
01.2019 - 01.2020
- Helping customer to prepare their documents for Visa application
- Verifying and submitting visa application
- Managing floor providing customer support services
- Making reports for Embassy
- Scanning Document and Passport of Applicant
- Initiate customer verification process of documents
- Auditing visa applications, calls and emails of satellite offices from all India
Office Executive
32 Dental care
01.2017 - 01.2018
- Front office management, including greeting visitors, answering phone calls, and directing inquiries
- Handling incoming and outgoing correspondence, including emails, letters, and packages
- Scheduling and coordinating appointments, meetings, and conferences
- Maintaining and organizing office files, records, and documents
- Managing office supplies inventory and placing orders as needed
- Providing administrative support to senior management, including drafting documents and preparing reports
- Handling petty cash, expense reimbursement, and maintaining financial records
- Managing office security and access control measures
- Demonstrating excellent communication and interpersonal skills to interact with internal and external stakeholders effectively
Education
B.Com - CS
A.M. Jain College
01.2016
HSC -
Little Jacky School
01.2013
Skills
- Good communication
- Process Flows
- Proficient in accounting software (Athena)
- Customer Handling
- Team Handling
- Problem Solving
- Excellent time management
Personal Information
Title: AR Executive, Customer Support Executive, Team Handling, Costumer Relationship
Timeline
AR EXECUTIVE
Omega Healthcare Management Services
11.2023 - 11.2024
CS- Internet Associate
Sutherland Global Services
01.2021 - 01.2023
Officer-Operation/ Customer Relationship
VFS Global
01.2019 - 01.2020
Office Executive
32 Dental care
01.2017 - 01.2018
HSC -
Little Jacky School
B.Com - CS
A.M. Jain College
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