Arun Patial
Dubai
Summary
Experienced store manager with 10+ years of retail sales management background. Demonstrates exceptional leadership skills and efficient multitasking abilities. Consistently achieves success in improving store operations and driving sales growth. Skilled in team leadership, goal setting, and delivering excellent customer experiences. Proactively identifies and capitalizes on new growth opportunities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Manager
Skechers
10.2016 - Current
- Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales.
- Provide feedback to the Area Manager and Operations Manager with regards to employees and products
- Motivate and coach employees to meet service, sales Target
- Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs.
- Tracked inventory and ordered merchandise and supplies according to corporate guidelines to maximize sales and maintain store appearance
- Target VS Achievement is my key focus area, Achieved an average of 140% of sales goals for 12 consecutive months
- Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times.
- Brief and guide the staff on achievement of the daily / weekly / monthly sales target.
- Ensure has the required stock levels to maximize the sales
- Maintain detailed logs and reports of services performed, profit, and budget information
Department Manager
H&M
10.2015 - 09.2016
- Provided training, incentives, mentoring, and feedback to associates to meet or exceed sales goals 92% of the time over a 1-year period
- Provides and ensure direct & indirect customer services on the sales floor in the fitting room, and at the cash point in order to maximize sales
- Organize and Plan the Department according to business needs
- Follows and ensures safety, security, and administration procedures are followed by others
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Flagship Store Manager
Levis
10.2012 - 10.2015
- Developing Store Strategies to raise customer pool, expand store Traffic and optimize store Profitability
- Answered customer questions and resolved service issues in a timely manner
- Maintain Store SOP and Outstanding VM Standards
- Executes and follows up on recruitment, training, developing, and assessing sales advisor along with the store management team
- Developed a strong team culture through effective communication, training, and performance evaluations.
- Optimized store layout for maximum customer engagement and product visibility.
- Achieved sales targets consistently by monitoring KPIs closely and taking corrective action as needed.
- Enhanced brand image by consistently maintaining high standards of visual merchandising and store cleanliness.
- Streamlined operations by introducing efficient scheduling and staff deployment systems.
- Boosted employee retention rates through effective motivation, recognition, and development programs.
Education
BBA - Management
Punjab Technical University
01.2011
Diploma - Marketing & Advertising
State Technical Institute
01.2007
Skills
- Results-oriented
- Revenue generation
- Business development
- Effective marketing
- Organizational capacity
- Operability and commitment
- Store operations
- Ability to motivate staff and maintain good relations
- Resistance to stress
- Good manners
- Training and mentoring
- Team leadership
- Friendly and positive
- Team leadership and coaching
- Inventory management
Accomplishments
- Maintained 99% average IN MYSTERY AUDITS IN LEVIS (2013-2014)
- Got Trained In London Oxford Street Global Flagship Store H&M.
- Got 100% Score In DSES Mystery Audits (SKECHERS)
- 121% YTD Target vs Ach 2021 Skechers DOM
- 127% YTD Target Vs Ach 2022 Skechers DOM
- 115% YTD Target Vs Ach 2023 Skechers DOM
- Managed a store that exceeded company expectations, achieving the highest sales in 2024, totaling AED 1.9 million, the highest Month-to-date sales since the store's opening.
- Managed a store that exceeded company expectations, achieving the highest sales in 2024, totaling AED16 million, the highest year-to-date sales since the store's opening..
Certification
- Certified AGLDP, APPAREL GROUP.
- Certified AMP (APPAREL MANAGER PROGRAME), APPAREL GROUP .
- Certified DLP (DENIM LEADERSHIP PROGRAME) , LEVIS INDIA PVT LTD .
Timeline
Store Manager
Skechers
10.2016 - Current
Department Manager
H&M
10.2015 - 09.2016
Flagship Store Manager
Levis
10.2012 - 10.2015
Diploma - Marketing & Advertising
State Technical Institute
BBA - Management
Punjab Technical University
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