Arun Peeyem
Principal Consultant
Kochi,Kerala, India
Summary
Customer-driven Principal Consultant offering expertise in Customer Data Platform and SAP ISU with more than 18 years of experience in the Utilities industry. Knowledgeable about developing and implementing successful business solutions that drive productivity and growth. Experienced in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
Work History
Principal Consultant
Wipro Limited
Kochi, Kerala, India
09.2020 - Current
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Analyzed SAP transactions to build logical business intelligence model for real-time reporting needs.
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
- Researched and resolved issues regarding integrity of data flow into databases.
- Transformed project data requirements into project data models.
- Designed and developed schema data models.
- Participated in requirements meetings and data mapping sessions to understand business needs.
SAP Consultant (ISU)
Wipro Limited
Sydney, New South Wales, Australia
07.2018 - 08.2020
- Traveled to client locations to implement SAP solutions and offered post-installation support services.
- Worked in all phases of the SAP project following the ASAP methodology: Business Blueprint, documenting “As Is” and “To Be” processes, GAP Analysis and functional specifications for bespoke developments, detailed system configuration to implement blueprinted processes, testing, go-live.
- Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
- Coached and supported third-party clients, creating self-sufficient competencies within customer service personnel.
Business Analyst
Wipro Limited
Birmingham, West Midlands, UK
12.2014 - 06.2018
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Instituted contingency plans, ensuring business continuity through cross-training, documentation and data backups.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
Operational Analyst
Wipro Limited
Birmingham, West Midlands, UK
07.2009 - 11.2014
- Boosted customer experiences by delivering superior customer service and issue resolution.
- Collaborated with developers, analysts and project managers to expedite incident resolutions.
- Performed software application and disaster recovery testing to guarantee business readiness following fail-overs.
- Provided 24/7 support for web- and client-based applications, file and data feeds and batch processes to prevent impact to business.
- Involved in all testing procedures and wrote test cases and scenarios for development team.
- Conducted and supported implementation delivery with client and internal departments.
- Analyzed and mapped data and wrote SQL scripts to extract data from SQL databases.
- Participated in on-site requirements gathering sessions and translated client requirements to determine project scope.
Module Lead
Wipro Limited
Bangalore, Karnataka, India
12.2008 - 07.2009
- Assigned tasks to IT personnel and junior module staff, delegating work orders based on individual employee proficiencies.
- Designed technical upgrade paths, incorporating requested functionality and performance enhancements.
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
- Participated in cross-functional team-building activities.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
Project Engineer
Wipro Limited
Bangalore, Karnataka, India
09.2003 - 07.2007
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Interfaced with cross-functional team to determine comprehensive list of requirement specifications for new applications.
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
M.S. - Software Engineering
Birla Institute of Technology And Science (BITS)
Pilani 09.2003 - 08.2007
Bachelor of Science - Electronics And Computer Hardware
Mahatma Gandhi University
Kerala 06.2000 - 03.2003
Skills
Requirement Analysis
Client Relationships
Project planning and development
SAP IS-U
BPM Process Design
Cloud Computing
Oracle SOA Suite
Azure Databricks
Apache Spark SQL
Python
Timeline
Principal Consultant
Wipro Limited
09.2020 - Current
SAP Consultant (ISU)
Wipro Limited
07.2018 - 08.2020
Business Analyst
Wipro Limited
12.2014 - 06.2018
Operational Analyst
Wipro Limited
07.2009 - 11.2014
Module Lead
Wipro Limited
12.2008 - 07.2009
Project Engineer
Wipro Limited
09.2003 - 07.2007
M.S. - Software Engineering
Birla Institute of Technology And Science (BITS)
09.2003 - 08.2007
Bachelor of Science - Electronics And Computer Hardware
Mahatma Gandhi University
06.2000 - 03.2003