To serve as a leader by encouraging innovative ideas and forward-thinking so that our team can create technology solutions that will improve the lives of others.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
3
3
Languages
3
3
Certificates
Work History
Program Manager
Ernst & Young
Kochi
07.2022 - Current
Company Overview: Ernst & Young (EY) is a global professional services company that offers assurance, tax, consulting, and other services
It is one of the Big Four accounting firms
Serving as a Program Manager for a Tax service line application handling pricing for Pursuits
Served as a Project Manager for Consulting service line application
Served as a Project Manager for a Metaverse Project
Have understanding on how Open AI and Blockchain are integrated within Metaverse environments and has seen interactions between Avatars in a 3D modelled environment
Served a Project Manager for Operations and Support – Design, Deploy & Commercials Workstream
Technical Delivery Manager
SunTec Business Solutions
Kochi
03.2001 - 06.2022
Company Overview: SunTec is a product company with pricing and billing solutions for many verticals
Managed the entire lifecycle of Platform development unit, including, showing operations success and developing on further iterations
Created/Maintained Platform Release Plan with multiple sprint plans (co-developed with stakeholders)
Maintained RAID log for successful project delivery
Initiated Mob Programming development practices for improving efficiency in virtual offices
Worked closely with Development Managers to manage the day-to-day work of the development team
Manages issues and management decisions to timely resolution
Created and maintained RACI matrix for clarity in roles & participants
Communicates effectively with senior management to resolve conflicts through broad based decision making with key stakeholders
Familiarity with systems management concepts, processes and standards; capacity and performance management and tuning; storage and network management
Reviewed allocations, team member capacities and work with other managers to create detailed project work plans from estimated scope of work
Mastery of project management methodology, tools and templates (includes project planning, schedule development, scope management and cost management)
Assisted in efforts to improve technology development and project management
Involved in devising implementation strategy for two banks in Australia as part of RFP and RFI process
Development Group Head
SunTec Business Solutions
Trivandrum
03.2001 - 06.2022
Worked with Development units, Operations, and Project Management to ensure development and delivery of products on time and manage expectations
Assisted New Product Development leaders in analysing the business processes for inefficiencies and made recommendations for solutions or improvements
Negotiating with Development Manager, Project Manager and Product Manager on features and functionalities to be included in each release
Worked smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work
Managed the product backlog, created an effective vision and provide timely stakeholder feedback on development iterations
Performed techno-functional analyses to aide in decision making regarding feature improvements and new feature developments
Managed cross-functional projects by providing project leadership and daily management throughout the project from inception to delivery
Collated & Published metrics for data driven team management
Created Governance model and Escalation matrix for Project management
Technical Architect
SunTec Business Solutions
Trivandrum
03.2001 - 06.2022
Guided multiple teams to design, develop, implement and maintain Product solutions in Banking and Telecom domains
Provided hands-on development guidance to engineers and motivated team members by encouraging creativity and teamwork
Provided continuous review of new, changed, improved, enhanced architecture and functional capabilities for Banking solutions
Provided technical leadership as Engineering lead for all in-house hosted infrastructure architecture design, development and implementation
Guided and developed technical competencies of the team on all technology’s advancement, engineering projects and developments
Development Team Lead
SunTec Business Solutions
Trivandrum
03.2001 - 06.2022
Developer
SunTec Business Solutions
Trivandrum
03.2001 - 06.2022
Education
BTech - Mechanical Engineering – CAD/CAM
Cochin University
Cochin
01.1996 - 04.2000
Skills
Accomplishments
Over 24 years of IT experience with Product SDLC exposure
Hands on expertise in Technical project management activities from conceptualisation to closure
Expert in Agile, V-Model and Waterfall SDLC methodologies
Implemented and executed stakeholder management and communication plans.
Maintained, managed and escalated stream/project issues
Experience spanning across core banking and telecom products
Experience as Project Manager for core Platform used in products
Wide experience as Development Group Head for Application Development, CR’s and Enhancements, Maintenance & Support Projects.
Product Functional Expertise in Invoicing, Pricing, Discounts, Payments, Direct Debit, Accounting, Loyalty and CDM
Product Management expertise – Strategy & Development
Product Road Map Definition
Product Implementations & Migrations
Organisational Experience
07/01/22 – Present, Ernst & Young, Kochi, India, Program Manager, 3 Yrs.
03/01/01 – 06/30/22, SunTec Business Solutions, Trivandrum, India, Technical Delivery Manager, 3 Yrs., Development Group Head, 3 Yrs., Technical Architect, 5 Yrs., Development Team Lead, 5 Yrs., Developer, 5 Yrs.
Personal Information
Date of Birth: 09/21/76
It Skills Summary
MS Project and MS Office
Jira, Confluence, ADO
C, C++, Java
Oracle, DB2, SQL, PL/SQL
Toad, SQL Developer, Eclipse IDE
Certification
Certified Scrum Master
Timeline
Certified Scrum Master
07-2023
Program Manager
Ernst & Young
07.2022 - Current
AWS Cloud Practitioner Essentials Certification
08-2019
ITIL Foundation Certificate in IT Service Management
Consultant 2 - Financial Accounting and Advisors Services at ERNST & YOUNG (EY)Consultant 2 - Financial Accounting and Advisors Services at ERNST & YOUNG (EY)