ARUN P PADAKI

Tech/System Admin Support – INVOICE SYSTEMS (Client: Google)

Accenture Solutions Pvt. Ltd, Bangalore, KA

• Monitored invoice system health by managing Google Cloud Platform (VMs, Snapshots, SSH).
• Supported LATAM invoicing operations (Manila team), troubleshooting backend issues and ensuring compliance with SLAs.
• Conducted User Acceptance Testing (UAT) for invoice system enhancements; prepared test cases and logged defects.
• Collaborated with global stakeholders to analyze recurring issues and recommend process improvements, reducing downtime.
• Produced and validated MIS reports on invoice flow and system status.
• Communicated technical findings in business-friendly language, improving transparency and resolution time.

• Led a team of five associates, managing daily logistics, dispatches, and issue resolutions.
• Coached team members, monitored KPIs, and maintained service levels consistently above 98%.
• Conducted root cause analysis (RCA) and supported new-hire training programs.
• Managed end-to-end B2B order processing, from order receipt through ERP/EDI platforms, to fulfillment and invoicing.
• Coordinated with procurement, sales, and warehouse teams to ensure smooth order-to-cash cycles.
• Oversaw EDI processing (order acknowledgments, shipment notifications, invoices), ensuring data accuracy, and compliance with client requirements.
• Participated in UAT testing, and suggested ERP improvements to optimize order workflows.
• Executed freight bill reconciliation with 3PL partners, reducing disputes, and billing errors.
• Planned and supervised inventory control activities to improve accuracy and reduce stock variances.

WMS & Inventory Management:

• Configured inbound/outbound workflows, reconciled WMS-ERP mismatches, maintained 98–99% stock accuracy, optimized reorder points, designed dashboards, and reduced shrinkage through preventive measures.
• Configured and monitored WMS processes, including inbound, put-away, picking, packing, and dispatch operations, to improve warehouse efficiency.
• Conducted system audits and reconciliations between WMS and ERP to ensure real-time stock accuracy.
• Supported UAT and system enhancement testing for WMS modules, validating workflows before deployment.
• Collaborated with IT and operations to resolve WMS data mismatches (inventory discrepancies, bin-to-bin transfers).
• Trained warehouse staff on WMS functionality, reducing manual errors, and improving adoption.
• Oversaw inventory control processes, maintaining 98–99% stock accuracy across multiple warehouses.
• Implemented cycle counting and reconciliation procedures, reducing inventory variance by 76%.
• Analyzed demand and supply patterns to optimize safety stock, reorder points, and lead times.
• Coordinated with procurement and warehouse teams to prevent stockouts and overstock situations.
• Designed Excel-based inventory dashboards, providing real-time visibility into stock levels and movement.
• Investigated inventory shrinkage and losses, performed root cause analysis, and suggested preventive measures.

Logistics Coordinator.

• Worked with Cargo Sphere (USA), delivering final base pricing to clients, inclusive of all additional surcharges, and expenses.
• Coordinated and managed nationwide shipments across the U.S., ensuring timely and cost-efficient deliveries.
• Oversaw the booking and scheduling of container shipments with shipping lines, optimizing routes and delivery timelines.
• Prepared and processed all required shipping documentation, including bills of lading, export declarations, and customs forms.
• Negotiated competitive shipping rates with carriers, effectively controlling costs, while ensuring full compliance with customs regulations.
• Monitored cargo movement, tracked shipment progress, and resolved delays or issues to maintain seamless logistics operations.