ARUN PRASADH S
Coimbatore
Summary
Proven Business Analyst with expertise in Guidewire Policy Center and a track record of enhancing user satisfaction through effective stakeholder management. At Mahathi Infotech, led initiatives that streamlined processes and improved system functionalities, demonstrating exceptional functional analysis and customer needs assessment skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guidewire Business Analyst
Mahathi Infotech
03.2024 - Current
- Company Overview: Product: Guidewire Policy Center (Forms sector).
- Collaborated with stakeholders to gather and analyze business requirements for Guidewire applications.
- Participated in testing processes, including developing test cases, executing tests, and documenting results, to ensure application quality.
- Provided user support by troubleshooting issues and offering solutions related to Guidewire applications.
- Assisted in the development and delivery of training materials and sessions for end-users.
- Identified and suggested improvements for business processes and system functionality.
- Improved end-user satisfaction by providing timely and effective support in requirements.
Business Analyst
Transform Edge enterprises pvt ltd
11.2022 - 03.2024
- Conducted market research to identify potential opportunities for new product development.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Drafted functional specifications documents outlining project scope, objectives, and deliverables.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Translated user needs into actionable items that could be addressed by IT teams.
- Been a part of User Acceptance Testing (UAT) to ensure that clients' functional requirements are met technically before delivery.
Business Analyst
App Innovation Technology
09.2022 - 10.2022
- Requirements gathering: Work with stakeholders to identify business needs and gather requirements for new or improved processes and systems.
- Process modeling: Develop process models and flowcharts to document current processes and design new ones.
- Solution design: Design and develop solutions to business problems, including software, processes, and reports.
- Testing and implementation: Test solutions to ensure they meet requirements and are functional, and then implement them in the organization.
Education
Master of Science - Supply Chain Management
SKEMA Business School
France.12-2020
Bachelor of Science - Mechanical Engineering
Sri Krishna College of Engineering And Technology
Coimbatore03-2019
Skills
- Guidewire Policy Center
- Jira, Confluence
- Functional Analysis
- Stakeholder Management
- Wireframes
- BRD/FRD
- Agile Framework
- Wireframe
- User Stories
- Requirement Gathering
- Customer Needs Assessment
Certification
- Certified SAFe® 6.0 Practitioner
- Six Sigma Green Belt Certification
- Cambridge English Advanced
Languages
Tamil
First Language
English
Advanced (C1)
C1
Timeline
Guidewire Business Analyst
Mahathi Infotech
03.2024 - Current
Business Analyst
Transform Edge enterprises pvt ltd
11.2022 - 03.2024
Business Analyst
App Innovation Technology
09.2022 - 10.2022
Master of Science - Supply Chain Management
SKEMA Business School
Bachelor of Science - Mechanical Engineering
Sri Krishna College of Engineering And Technology
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