ARUN PRASANTH G
Coimbatore
Summary
Dynamic security professional with extensive experience at INTERGLOBE AVIATION LIMITED, excelling in incident response and risk assessment. Proven leadership in enhancing customer satisfaction and operational efficiency. Adept at conflict resolution and emergency response, ensuring safety and compliance in high-pressure environments. Committed to maintaining professionalism and punctuality in all operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager - Security
INTERGLOBE AVIATION LIMITED
Coimbatore
07.2019 - Current
- Led teams to deliver exceptional customer service, enhancing customer satisfaction and loyalty.
- Responded quickly to emergency situations to assess and deflect issues.
- Provided guidance to new security personnel on effective responses to various situations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Developed and executed strategies to enhance customer experience, contributing to business growth.
- Implemented customer-focused processes and procedures, improving operational efficiency and effectiveness.
- Effectively prepared employee work schedules.
Security Asst
JET AIRWAYS
Bangalore
07.2015 - 07.2019
- Secured premises and personnel through regular patrols and vigilant surveillance monitoring.
- Monitored CCTV cameras and alarm systems to detect security breaches and respond swiftly.
- Inspected and adjusted security systems, equipment, and machinery to maximize coverage of parking lots and building interior and exterior.
- Recorded observations and occurrences, interviewing witnesses to compile detailed incident reports for review.
Security handling
JET AIRWAYS
Bangalore
07.2015 - 07.2019
- Security handling for BRITISH, QATAR, LUFTHANSA, DRAGON, CATHAY PACIFIC, ETIHAD, ETHIOPIAN, AIR ASIA, TIGER & SCOOT Airlines.
- Secured passengers and surrounding premises daily, mitigating potential threats at security checkpoints.
- Secured a safe environment for crew and passengers entering the airport.
- Operated x-ray machinery to detect suspicious items.
- Managed international flight operations at airport, ensuring compliance with security protocols.
- Documented daily activities and irregularities, ensuring timely reporting of equipment damage, theft, unauthorized persons, and unusual occurrences.
- Sorted and loaded baggage using BROCK SOLUTIONS and SITA.
- Assisted in team planning and organization, facilitating smooth operations and maintaining safety standards.
Education
+2 - Maths, Physics & Computer Science
St. Michael's Hr. Sec School
CoimbatoreBSc - Visual Communication
Rathinam College of Arts and Science
CoimbatoreSkills
- Security operations
- Incident response
- Emergency response
- Risk assessment
- Safety protocols
- Operations management
- Schedule planning
- Leadership skills
- Conflict resolution
- Adaptability
- Self-motivation
- Time management
- Professionalism
- Punctuality
Certification
• BCAS Certified SCREENER Basic AVSEC
• DG Qualified - CAT12 Ramp Safety
• Active Manager - 6E Fittest of all
• DG Qualified - CAT12 Ramp Safety
• Active Manager - 6E Fittest of all
Languages
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Malayalam
Intermediate (B1)
B1
Hindi
Beginner
A1
Timeline
Assistant Manager - Security
INTERGLOBE AVIATION LIMITED
07.2019 - Current
Security Asst
JET AIRWAYS
07.2015 - 07.2019
Security handling
JET AIRWAYS
07.2015 - 07.2019
+2 - Maths, Physics & Computer Science
St. Michael's Hr. Sec School
BSc - Visual Communication
Rathinam College of Arts and Science