Open To Work
Arun Raju K
Bangalore
Summary
Dedicated and detail-oriented Plan Consultant at Fidelity Investments with extensive experience in drafting and executing pre-approved plan documents. Expert in interpreting complex outside 401k plan provisions to ensure regulatory compliance and operational integrity. Proven ability to provide strategic plan design consultations, identify protected benefits under IRC section 411(d)(6), and negotiate contract language to meet client needs while mitigating risk.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Plan Consultant
Fidelity Investments
Bangalore
08.2023 - 12.2025
Plan consultant
Fidelity Investments
Bangalore
08.2023 - 12.2025
- As a plan consultant, we draft and execute Fidelity’s pre-approved plan document.
- We interpret plan provisions from outside 401k plan documents and recognize potential issues in document and operational integrity.
- We also complete the contract (service agreement) between the client and Fidelity.
- During this process, the PC may need to negotiate the contract language.
- Analyze/interpret outside/external 401k plan documents to determine compatibility with Fidelity’s pre-approved plan document, identifying IRC section 411(d)(6) protected benefits and ensuring that plan documents have been timely amended and updated for required law and regulation changes.
- Facilitate plan design consultation with plan sponsors and investment professionals to discuss plan design provisions and Fidelity service offerings; assist with ERISA regulatory questions.
- Draft, negotiate and finalize the creation of the pre-approved adoption Agreement and Service Agreement.
- Communicate within the department and to appropriate business partner’s project progress, issues and accomplishments.
- Review and negotiate document exceptions to the Fidelity pre-approved plan document.
- Negotiate service exceptions including modifications to the terms of the contract or Service Agreement.
- Sign documents on behalf of FMTC and Fidelity workplace services.
- Participate in process improvement and companywide initiatives.
- Coach peers on complex document issues; review peer work to ensure quality/mitigate risk; mentor new associates.
Senior Analyst - Plan Consulting Support
Fidelity Investments
Bangalore
02.2015 - 08.2023
- Provide administrative Support to Stateside plan consultants by helping them on configuring the plan in product central (Record keeping platform), Create Draft Adoption and Service Agreements, Load fund lineup/mapping information, and run fund related reports, Setting up Life cycle fund default service and default funds, Perform an audit of the entire plan and share the audit comments to their attention and create Draft green light template, Create fee disclosure notices.
- Review the plan document highlights and update the plan provisions in product central.
- Review the salesforce application and update fees/services and fund lineup in product central.
- Reload the fund lineup, default funds and life cycle fund default service if there is any change to the original fund lineup.
- Create Draft Fidelity pre-approved Adoption and Service agreements.
- Complete the audit of the entire plan and share the audit comments with the plan consultants.
- Prepare fee disclosure notices and share with plan consultants.
Senior Specialist – Amendment Consulting
Fidelity Investments
Bangalore
09.2008 - 02.2015
- Partner with Managing Directors (MDs) to process ongoing plan amendments requested by the plan sponsor due to discretionary plan design changes or legislative requirements.
- Accurate processing of amendment requests within the stipulated timelines and high quality.
- Providing accurate directions to the downstream teams for the Fidelity Internal systems update as per the amendment request.
- Accurate setup of product central as per the amendment request.
- Create accurate sections of Adoption, service agreements and prepare fund LOI and send it to the client for their review/signature.
- Handling complex amendment requests involving safe harbor provisions, Automatic enrollment, eligibility and vesting provisions.
- Train/coach new hires on the process and bring them up to speed and make them self sufficient.
- Manage clarification inbox and resolve the clarifications of the team internally thereby avoiding the delay.
- Act as an SME for the process changes and get the procedures timely and keep it current.
- Audit/QC the work of other team members and provide them the feedback.
- Accurate completion of fit assessments and upfront amendment analysis of the amendment requests to ensure it fits into current plan configuration and within the Fidelity system constraints.
- Complete clarification/error analysis and share reports with the manager.
- Conduct team huddles and discuss the process updates/changes so that entire team is aware of the updates.
- Facilitate bi-weekly meetings with onshore SSE's to discuss process related questions and process improvement ideas.
Process Analyst
CSC, formerly FCG Software Services (India) Pvt Ltd.
Bangalore
11.2006 - 09.2008
- The Web Sync Process analyst is responsible for ensuring that health insurance data—such as member enrollments, provider details, or claims—is accurately updated and 'synced' across Humana’s digital platforms.
- You act as the bridge between the physical/legacy documentation and the live web interface used by members and doctors.
- Data Synchronization: Reviewing data from internal databases and ensuring it reflects correctly on the Humana web portal.
- Enrollment Processing: Manually or semi-automatically syncing new member applications submitted via the web into the core insurance system.
- Error Reconciliation: Identifying 'sync errors' where data failed to move from one system to another and correcting them manually.
- Provider Updates: Updating doctor lists, hospital networks, and fee schedules on the website to ensure members see real-time information.
- Audit & Quality Check: Performing regular checks to ensure that the data on the 'front-end' (the website) matches the 'back-end' (the secure database).
Education
Bachelor of Science - Biotechnology
BHS First Grade College
Bangalore, IndiaBangalore, India
Skills
- Plan design consulting
- Project management
- Client-facing skills
- Compliance knowledge
- Protected benefits and anti-cutback rule
- Pre-approved document knowledge
- Defined contribution domain and industry knowledge
- Strong knowledge of ERISA and IRC regulations
- Regulatory compliance
Certification
- ASPPAA - RPF 1
- ASPPAA - RPF 2
Accomplishments
- Process transition – Traveled to the US for the plan consulting support process transition and setting up the process in India.
- Reverse transition - Trained the US new hires on the plan consulting support process and ensured that they are scalable and self-sufficient.
- Automated the plan-to-plan transfer process by partnering with the technology team, resulting in reduced cycle time and FTE savings.
- Automated the green light audit process by partnering with the technology team, resulting in shorter audit time and increased efficiency.
Education Summary
Bachelor of Science, Biotechnology, BHS First Grade College, Bangalore, Karnataka
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
₹45000/yr - ₹200000/yrTimeline
Plan Consultant
Fidelity Investments
08.2023 - 12.2025
Plan consultant
Fidelity Investments
08.2023 - 12.2025
Senior Analyst - Plan Consulting Support
Fidelity Investments
02.2015 - 08.2023
Senior Specialist – Amendment Consulting
Fidelity Investments
09.2008 - 02.2015
Process Analyst
CSC, formerly FCG Software Services (India) Pvt Ltd.
11.2006 - 09.2008
Bachelor of Science - Biotechnology
BHS First Grade College