Arun Rana
New Delhi
Summary
Sales and Business Development professional with extensive experience in the Ed-tech industry, recognized for driving revenue growth through innovative sales strategies, and effective lead generation. Proven expertise in client relationship management ensures high customer satisfaction and retention. Possesses strong data management skills and proficiency in Microsoft Office, complemented by exceptional verbal communication abilities. Committed to leveraging strategic insight and robust sales acumen to support organizational expansion.
Overview
16
16
years of professional experience
Work History
Deputy Manager-sales & Support
Blackboard EduResearch & foundation
05.2022 - Current
- Analyze market trends and competitor activities to identify opportunities for growth
- Identify and qualify potential clients, including schools, universities, and corporate training departments
- Utilize various channels (networking, social media, events) to generate leads
- Build and maintain strong relationships with key stakeholders in client organizations
- Understand client needs and tailor solutions to meet their specific requirements
- Conduct product demonstrations and presentations to showcase the value of solutions
- Prepare and deliver compelling sales pitches to potential clients
- Negotiate contracts and pricing with clients to close sales effectively
- Ensure all agreements are compliant with company policies and legal requirements
- Work closely with marketing, product development, and customer support teams to align sales efforts with overall business goals
- Provide feedback from clients to help improve products and services
- Monitor sales performance and prepare regular reports on sales metrics and forecasts
- Analyze data to identify trends and adjust strategies accordingly
- Train and mentor junior sales staff and new team members
- Stay updated on industry trends and product knowledge to effectively educate the sales team
- Gather and analyze customer feedback to enhance product offerings and customer satisfaction
- Address any client issues or concerns promptly to maintain positive relationships
- Attend industry conferences, trade shows, and networking events to promote the company and its products
Assistant Manager- BDT
Health Auric Care Private Limited
12.2020 - 04.2022
- Responsible for generating sales with existing customers and developing opportunities with new customers within assigned territory
- Schedule and conduct weekly sales meetings and achieving targets
- Report on sales activities to top management Reaching the targets and goals set for my region Establishing, maintaining and expanding customer base Developing sales strategies and setting targets Compiling and analyzing sales figures , Collecting customer feedback and market research Keeping up to date with products and competitors
Trainer & NRD Coordinator
Glaze trading India Private Limited
10.2012 - 12.2019
- Identified & analyzed customer's requirements by maintaining active & comprehensive conversation
- Ensured customer issues are promptly addressed, documented and resolved in a timely and professional manner and passed them to correct channels
- Responsible for generating sales with existing customers and developing opportunities with new customers within assigned territory
- Conducting Training and Meeting for the Product knowledge
- Responsible for generating sales with existing customers and developing opportunities with new customers
- Liaising between customers and the company for up-to-date status of service, pricing and new product release launches
- Report on sales activities to top management Reaching the targets and goals set for my region Establishing, maintaining and expanding customer base Developing sales strategies and setting targets Compiling and analyzing sales figures , Collecting customer feedback and market research Keeping up to date with products and competitors
Site Engineer
SECT Electronics Pvt Ltd
08.2009 - 09.2012
- Led the installation, configuration, and commissioning of telecom switches and associated equipment, ensuring seamless connectivity and minimal downtime
- Collaborated with cross-functional teams to design, test, and implement telecom network solutions that meet client specifications and industry standards
- Conducted site surveys and assessments to determine optimal placement of telecom equipment and infrastructure
- Provided technical support during the integration of telecom switches into existing networks, ensuring compatibility and operational efficiency
- Supervised and managed the installation of hardware and software for telecom switches, including routers, servers, and other critical infrastructure
- Troubleshot and resolved network issues related to telecom switches, routers, and other network devices, ensuring quick resolution and minimal disruption
- Assisted with the configuration and optimization of telecom switches, including performance tuning, load balancing, and system updates
- Prepared technical documentation, including system diagrams, equipment specifications, and maintenance schedules, for internal teams and clients
- Ensured compliance with safety, quality, and regulatory standards during site installations and upgrades
- Coordinated with vendors and suppliers for procurement of equipment and materials required for site installations
Education
BBA - RETAIL-MANAGEMENT
SMU - Distance
03-2019
Diploma - Electrical Engineering
Pusa Polytechnic
06-2009
Higher Secondary Examination -
CBSE
03-2007
High School -
CBSE
03-2005
Skills
- Data analysis
- Data management
- Sales strategies
- Product demonstrations
- Presentation skills
- Business development understanding
- Sales and marketing
- Adaptability and flexibility
- Workload management
- Networking skills
Affiliations
- Volunteer for science of Spirituality
Languages
Hindi
First Language
English
Proficient (C2)
C2
Punjabi
Elementary (A2)
A2
Accomplishments
- Honored by the Indira Award for securing the highest marks in a particular subject (Mechanical Engineering) in CBSE
Timeline
Deputy Manager-sales & Support
Blackboard EduResearch & foundation
05.2022 - Current
Assistant Manager- BDT
Health Auric Care Private Limited
12.2020 - 04.2022
Trainer & NRD Coordinator
Glaze trading India Private Limited
10.2012 - 12.2019
Site Engineer
SECT Electronics Pvt Ltd
08.2009 - 09.2012
BBA - RETAIL-MANAGEMENT
SMU - Distance
Diploma - Electrical Engineering
Pusa Polytechnic
Higher Secondary Examination -
CBSE
High School -
CBSE
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