Arun Ravi
Summary
A master’s degree (MBA) in Business Administration, from a reputed Business School in Bangalore and almost 17 years of experience in Retail Operations, Business Operations, Area store management, Strategy planning, Operations management, Strategic Management, Marketing, Retail Store Operations, Business Development, New Store Opening and People Management, Talent Acquisition, Human Resources Management.
Overview
17
17
years of professional experience
Work History
Head of Business Operations-Karnataka, Tamil Nadu and Kerala
Vintage Builders and Developers Pvt Limited
08.2023 - Current
Retail Operations Manager
Reliance Retail Limited- Azorte
08.2022 - 07.2023
Unit Business Head- Retail Operations and Ecommerce Bangalore
Marks and Spencer Group plc
Bangalore
10.2018 - 03.2022
Manager Operations
TATA Trent Limited, Westside
10.2017 - 10.2018
Cluster Head/Area Manager (12 Stores)
Arvind Retail Limited
10.2014 - 06.2017
Assistant Sales Manager, Fashion
Future Value Retail Limited-Fashion at BigBazaar
04.2013 - 03.2014
Assistant Manager
Reliance Retail Ltd. -Trends
03.2009 - 04.2013
Senior Manager-Corporate Relations
NewLease Software
07.2007 - 02.2009
Education
PG Diploma - Business Enterprise
Southern Institute of Technology New Zealand
01.2014
MBA - Marketing, Human Resources Management
Bangalore University
01.2007
PG Diploma - Retail Management
ISBM
01.2007
PG Diploma - Brand Management
ISBM
01.2007
Masters - English Language and Literature
Mahatma Gandhi University
01.2005
Bachelors - English Language and Literature
Mahatma Gandhi University
01.2003
Skills
- Retail Store Operations
- Multiple store management
- SAP Retail
- P&L Management
- Process improvements
- Partnership Development
- Cost Control
- Budget Management
- Administration and Reporting
- Interpersonal Skills
- Business Analysis and Reporting
- Lead Generation
- Training and Development
- Customer service
- Customer satisfaction metrics
- Sanitation and safety standards
- Repeat business generation
- Work flow productivity
- Merchandise presentation
- Merchandising
- Loss prevention
- People management
- Performance management
- Technical Proficiency
- Effective Communication
- Employee Development
- Negotiation and Conflict Resolution
- Project Planning
- Process Improvement
- Project Management
Area Of Expertise
- Oversaw all Retail store operations while generating an increase in monthly revenue
- Formulating and Implementing SOP and developing control systems for maintaining high standards of retail environment
- Multiple Store management
- Franchisee Management and Franchisee Operations
- Managed Ecommerce for the entire south region
- Identifying and appointing Channel partners
- Forecast Annual, Monthly sales goals
- Develop Team
- Monitoring the Market and competitor activities in the specific regions
- Handled high volume business of up to 200 crores
- Business Development and Market Expansion
Languages
- English
- Hindi
- Malayalam
- Tamil
- Kannada
- French
Timeline
Head of Business Operations-Karnataka, Tamil Nadu and Kerala
Vintage Builders and Developers Pvt Limited
08.2023 - Current
Retail Operations Manager
Reliance Retail Limited- Azorte
08.2022 - 07.2023
Unit Business Head- Retail Operations and Ecommerce Bangalore
Marks and Spencer Group plc
10.2018 - 03.2022
Manager Operations
TATA Trent Limited, Westside
10.2017 - 10.2018
Cluster Head/Area Manager (12 Stores)
Arvind Retail Limited
10.2014 - 06.2017
Assistant Sales Manager, Fashion
Future Value Retail Limited-Fashion at BigBazaar
04.2013 - 03.2014
Assistant Manager
Reliance Retail Ltd. -Trends
03.2009 - 04.2013
Senior Manager-Corporate Relations
NewLease Software
07.2007 - 02.2009
PG Diploma - Business Enterprise
Southern Institute of Technology New Zealand
MBA - Marketing, Human Resources Management
Bangalore University
PG Diploma - Retail Management
ISBM
PG Diploma - Brand Management
ISBM
Masters - English Language and Literature
Mahatma Gandhi University
Bachelors - English Language and Literature
Mahatma Gandhi University
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