Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Executive Relationship Manager
Bajaj Allianz Life Insurance Company
09.2022 - Current
Exceeded sales targets by implementing result-driven sales approaches tailored to individual customers'' needs.
Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
Met existing customers to review current services and expand sales opportunities.
Built diverse and consistent sales portfolio.
Built strong rapport with clients through active listening skills and prompt resolution of concerns or issues.
Managed a diverse portfolio of clients, ensuring satisfaction through personalized account management services.
Enhanced customer loyalty by consistently delivering exceptional service and support.
Worked with clients to address and respond to client and partnership management issues.
Developed new banking relationships with business prospects.
Executive Sales & Operation
KPN BULK CARRIERS
12.2015 - 02.2019
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics
Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities
Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
Developed initial sales roadmaps and market strategies to promote successful product launches.
Optimized sales funnel management processes, utilizing CRM software effectively to track leads, follow-ups, and conversions.
Education
SSLC -
Government Boys Higher Secondary School
Mohanur, Namakkal (Dt)
Electrical Motor Rewinding: EMR -
Little Angels Higher Secondary School
Anniyapuram, Namakkal (Dt)
Bachelor Of Engineering: Electronics And Instrumentation -
M Kumaraswamy of Engineering College
Skills
Sales communications
Team handling
Insurance related query
Customer Service
KYC Compliance
Strategic Planning
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 8 staff members
Collaborated with team in the development project of General Transportation
Personal Information
Blood Group - A1 Positive
Date of Birth -01/10/1994
Marital Status - Married
Passportdetails
N6083387 (Valid till: 07/02/26)
Hobbies
Music
Travelling
Languages
Tamil
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Disclaimer
All the above particulars furnished by me are true to the best of my knowledge and belief. I assure if I am given a chance, I will execute my work to the fullest satisfaction of my superiors
Timeline
Executive Relationship Manager
Bajaj Allianz Life Insurance Company
09.2022 - Current
Executive Sales & Operation
KPN BULK CARRIERS
12.2015 - 02.2019
SSLC -
Government Boys Higher Secondary School
Electrical Motor Rewinding: EMR -
Little Angels Higher Secondary School
Bachelor Of Engineering: Electronics And Instrumentation -