Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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Arun Saitu

Arun Saitu

Villivakkam

Summary

High-performing, strategic-thinking professional with more than 14+ year experience in banking sector.

Overview

17
17
years of professional experience

Work History

ATM Implementation Analyst Senior

FIS Global Business Solutions India Pvt Ltd
CHENNAI
02.2025 - Current
  • Accepting Client requests and coordinate with client to get the Proper data/requirement regarding the tasks/Projects.
  • Perform specified pre-live tasks, including Network and database configurations.
  • Managing system configuration and Loads related to ATM software.
  • Responsible for reporting, tracking and management of software tickets and Projects.
  • Managing configuration and internal network issues that affect the ATM systems
  • Ensuring Tasks/Projects completing on time.

Handling the Deployment and Breakfix Services

SBI, ICICI, PAYTM bank
Chennai
10.2023 - 02.2025
  • Handling the deployment and breakfix services for EDC, Soundbox, QR code for SBI, ICICI, PAYTM bank.
  • Drive execution of EDC acquiring strategy on field in line with overall Payments strategy.
  • Ensuring right hiring, continuous training and low attrition of the team (FOS).
  • Ensuring seamless alliance with internal & external stakeholders.
  • Delivering on number targets (Acquiring, Transactions, cross sell and GMV).
  • Managing internal and regulatory financial reports, balance sheets and income statements.

Account Manager

SBI
Chennai
09.2022 - 10.2023
  • Handling SBI account to facilitate communication and deliver personalized solutions to customers in ATM Cash Services.
  • Resolving ATM GL hanging entries and sharing resolution for ATM GL account settlement.
  • Monitoring chargeback disputes been responded within TAT, Coordinating with CIT and Bank for Dispute Related Queries.
  • Managing MIS reports & other statements with a view to appraise management of process operations and assisting in critical decision-making process.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.
  • Taking up with bank branches and to get reimbursement for Unilateral Debits against Customer disputes & Shortages.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.

ATM Cash Management Reconciliation

Public Sector banks under MOF Project and Jana, DBS bank
Chennai
12.2012 - 09.2022
  • Handling the ATM Cash Management reconciliation for Public Sector banks under MOF Project and Jana, DBS bank under BAU.
  • Review the entire General ledger, Accounts payable, sundries, chargeback and rejects processing daily and follow up on the aging items for resolution.
  • Completely handling cash tracker recon initiates from CRA withdrawal to loading into ATM, Cash Vaulted by CRA, Cash balance Reports and to review and Control all Cash In Transit (CIT) activities.

End-to-End Reconciliation Manager

Axis Bank Ltd
Chennai
05.2011 - 12.2012
  • Handling the end-to-end reconciliation process of ATMs of Axis Bank Ltd (PAN India).
  • Ensuring posting of payment to credit card on timely manner.
  • Managing financial recon activity for all payment processing done through all channel.
  • Tallying and Verifying Cash Balancing Report's.
  • Handling of escalations raised by Bank's related to reconciliation process.
  • Coordinating with CIT and Bank for Dispute Related Queries.
  • Transferring necessary end to end transaction recon entries to bank.
  • Monitoring of settlement/recovery of other bank entries through CCRS System.
  • Resolving GL hanging entries received from clients and sharing resolution for ATM GL account settlement.

Card Operations Executive

Prizm Payment Services & Solutions Pvt Ltd
Chennai
09.2008 - 05.2011
  • Hot listing the cards basis on request from branches and the retained cards in ATM.
  • Tallying ATM GL with switch & physical cash of the ATM.
  • Coordinating with CE for ATM installation and maintaining TM keys for all ATM.
  • Verifying and resolving ATM deferred Accounts.
  • Transferring funds from Cash Centre Account to individual ATM Accounts.
  • Passing necessary GL entries in CBS to resolve the exceptional transaction.

Education

Bachelor of Science -

University of Madras
04.2008

Skills

  • Reconciliation and cash management
  • Card operations
  • Customer satisfaction and service
  • Dispute resolution
  • Accounting oversight
  • Team leadership
  • Operational efficiency
  • Written communication
  • Relationship management

Languages

  • English
  • Tamil

Personal Information

  • Date of Birth: 05/13/86
  • Nationality: Indian
  • Marital Status: Married

Timeline

ATM Implementation Analyst Senior

FIS Global Business Solutions India Pvt Ltd
02.2025 - Current

Handling the Deployment and Breakfix Services

SBI, ICICI, PAYTM bank
10.2023 - 02.2025

Account Manager

SBI
09.2022 - 10.2023

ATM Cash Management Reconciliation

Public Sector banks under MOF Project and Jana, DBS bank
12.2012 - 09.2022

End-to-End Reconciliation Manager

Axis Bank Ltd
05.2011 - 12.2012

Card Operations Executive

Prizm Payment Services & Solutions Pvt Ltd
09.2008 - 05.2011

Bachelor of Science -

University of Madras

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