ARUN SALHOTRA
Gurgaon
Summary
Dynamic Regional Manager in IT and Security for the APAC region with over 15 years of experience in the technology sector. Proven track record in leading high-performing IT teams, crafting and executing strategic initiatives, and delivering innovative solutions that drive business growth. Specialized knowledge includes cloud computing, cybersecurity, and data analytics, ensuring a comprehensive approach to modern IT challenges. Committed to fostering innovation and enhancing operational efficiency through effective leadership and strategic vision.
Overview
15
15
years of professional experience
Work History
Regional Manager IT & Security, APAC
Burda Media India Pvt. Ltd
07.2020 - Current
- Oversee all Technology operations for Hubert Burda Media Asian companies (India, Singapore, Malaysia, Thailand & Hong Kong) consisting of approx 400 Users.
- Manage a portfolio of technology projects to meet cost, scope, and schedule constraints.
- Provide leadership in technology portfolio for enablement and innovation.
- Develop key performance indicators and SLAs in lieu of requirement of stakeholders.
- Manage and support delivery of software and hardware operations and projects.
- Identify and manage external vendors in the delivery of contracted work.
- Developing IT security policies that cover data access, devices, incident response, and other issues.
- Working with other professionals to implement technical upgrades and mitigate potential risks.
- Evaluated organisational needs, identifying underperforming areas and reporting recommendations for improvement.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
IT Manager
Burda Media India Pvt. Ltd
03.2018 - 06.2020
- Oversee all Technology operations for Burda Media India Pvt. Ltd. ; Burda Druck India Pvt. Ltd. & Burda Education GmbH.
- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages. Planning, Executing, and Maintaining IT Projects.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Audit performance of applications and support staff via survey/feedback mechanisms of internal client leaders and end-users.
- Devise and establish IT policies and systems to support the implementation of strategies set by upper management.
- Build long-term relationships with vendors for IT-related products and services.
- Solely responsible for the company's software compliance.
- Maintained and managing high availability of ILL's firewall, Antivirus server, Server levels, etc.
- Develop strategic business plans for technology and internal client leaders.
- Provide training through staff assignments for end-users and internal staff members.
- Preserve assets, information security, and control structures.
IT Manager
North India Aramex India Pvt. Ltd
08.2016 - 03.2018
- Identify New Requirements to meet the changes in the business need.
- Ensure that the information protection plan is adequate, functional, and up to date.
- Maintain the local data and voice communication links and perform continuous studies for improvements and enhancements in coordination with the center.
- Meet the customer to understand the business requirement.
- Ensure Appropriate Quality of the systems in terms of Usability, Performance, and Meeting the Business Requirements.
- Maintain documented inventory lists of hardware and software, Create and update voice and data network diagrams.
- Report periodically the progress of assigned tasks to the IT Head and the station manager.
IT Manager
Exposure Media Pvt. Ltd
02.2015 - 08.2016
- Oversee all aspects of IT department operations, including IT infrastructure, Communication (LAN, WAN, email, etc.), database, backup and recovery, regulatory compliance.
- Manage the day-to-day operations of the IT group, including downtime, reporting service levels, defining, and tracking IT operational metrics, and provide status to management.
- Prepare overall status and activity metrics that document and tracks delivery of IT services, planned and unplanned system outages, and other key IT performance metrics.
- Manage overall capacity utilization of Server/hardware environment, ensuring we optimize it to meet business requirements.
- Identifies, researches, and resolves technical problems.
- Documents, tracks and monitor the problem to ensure a timely resolution.
System Analyst
Deloitte Consulting India Pvt. Ltd
08.2012 - 09.2014
- Provides PC hardware and software deployment and support.
- Provides asset management and tracking of hardware and software.
- Provides Mobile Device deployment and support; activities include End-user guidance and recommendation.
- Help the team take care of the incident management to provide support to the employees.
- Adhering to existing operations.
- Documents problems and resolutions for knowledge themes, original equipment manufacturer (OEM) vendors, and service desk tickets.
- Adheres to policy and Service Level Targets (SLTs) through accurate recording of service activities, asset transactions, information retention, and PC compliance activities.
- Performs password resets and workstation management in Active Directory.
- Help the new team member to understand the process and provide the training for better support.
Network Engineer
Parabolic Drugs Limited
06.2010 - 08.2012
- Maintaining the in 5 sites of Parabolic Drugs Ltd consisting of 350 Desktops, 80 Laptops.
- Ensure Compatibility of the Hardware and Software of the System by determining the user's demand.
- Troubleshooting of Hardware, Software, and System Issues.
- Responsible for assets tagging and updating accordingly.
- Responsible for day-to-day IT operations.
- Responsible for Assets management.
- Responsible for IT operations for one complete running manufacturing plant.
Education
Master of Computer Application -
PUNJAB TECHNICAL UNIVERSITY
01.2010
Bachelor of Computer Application - undefined
PUNJAB TECHNICAL UNIVERSITY
01.2007
12th - undefined
PUNJAB SCHOOL EDUCATION BOARD
03.2004
10th - undefined
SECONDARY EDUCATION
03.2002
Skills
- Risk management planner
- Management expertise
- Passion for skill development
- Strategic problem-solving
- Collaborative teamwork
- Financial forecasting
- Comprehensive risk analysis
- Customer service expertise
- Quality-oriented mindset
Accomplishments
- Implemented the Microsoft Dynamics for APAC Region.
- Implemented the HRMS and Payroll system for APAC Region.
- Drafted & Implemented the IT SOP's (Standard of procedure) for a smooth-running process.
- Implemented the in-house developed application for assets management.
- Implemented single–sign-off for access to all applications.
- Implemented the virtualization of the server for better resource management.
- Successfully cleared/passed the IT Audit done by the big four firms.
- Completed 2 projects related to debit and credit cards for banks.
- Completed one project related to payment gateways integration and MPOS devices.
LANGUAGES
English
Hindi
Punjabi: First Language
Timeline
Regional Manager IT & Security, APAC
Burda Media India Pvt. Ltd
07.2020 - Current
IT Manager
Burda Media India Pvt. Ltd
03.2018 - 06.2020
IT Manager
North India Aramex India Pvt. Ltd
08.2016 - 03.2018
IT Manager
Exposure Media Pvt. Ltd
02.2015 - 08.2016
System Analyst
Deloitte Consulting India Pvt. Ltd
08.2012 - 09.2014
Network Engineer
Parabolic Drugs Limited
06.2010 - 08.2012
Bachelor of Computer Application - undefined
PUNJAB TECHNICAL UNIVERSITY
12th - undefined
PUNJAB SCHOOL EDUCATION BOARD
10th - undefined
SECONDARY EDUCATION
Master of Computer Application -
PUNJAB TECHNICAL UNIVERSITY
Technology Skills
- Data Security & Compliance
- Cybersecurity Fundamentals
- Microsoft 0365
- Microsoft Business Central
- Apple MACOS X
- Endpoint Management
- Data loss prevention
- Firewall Management
- Assets Management
- Enterprise architecture
- HRMS & ERP
- Data Migration
- Risk Management
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