Arun Sharma

• Worked on ZOHO CRM Software.
• Monitored documentation and implementation of key contract applications and working capital processes.
• Monitored plans to meet deadlines, budget and quality standards.
• Supported front-line sales teams with well-coordinated administrative operations.
• Grew annual revenue by 15 % with targeted sales and marketing strategy.
• Partnered with management to implement processes and complete special projects.
• Oversaw planning and execution of targeted sales and marketing strategies.
• Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.

• Built lasting relationships with clients through customer service interactions.

• Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
• Set up appointments with potential and current customers to discuss new products and services.

• Branding, Communication & Public Relation.
• Monitoring expenses and suggesting cost-effective solutions.
• Creating quarterly and annual budgets.
• Stay up-to-date with health care regulations.
• Responsible for Hospital tenders & other major projects.
• Increased Sales by 20 %.
• Coordinate with Clinicians Team to develop the Strategic & Operational plan for Revenue Growth & Customer Excellence.
 1 Secondary Care Hospital
 3 Primary Health Centre (PHC)
• Project: 5 bed Dialysis Centre form Project till Operational.
• Experience in working on Oracle NetSuite (Automated Sales CRM)

• Studied processes, implemented cost reductions, and developed reporting procedures to maintain administrative workflow
• Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies
• Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue
• Maintained personnel records and updated internal databases to support document management
• Administrative
• Support Excellent

• Planned marketing initiatives and leveraged referral networks to promote business development
• Planned events and activations to enhance brand presence and customer engagement.
• Market Research & Survey to develop marketing solutions and enhance business operations
• Grew new business connections by strategically networking with industry experts.

• Coordinate with social media, Agency & conduct media campaigns & PR
• Assist with recruitment, consenting, screening, and enrolment of personnel.
• Executed social media plans to create cohesive online presence.
• Wrote press releases and prepared kits for use in media pushes.
• Handled crisis communication with professionalism and proactive mindset to mitigate damage and restore positive image.

• Planning and executing marketing strategies focusing on hospital brand visibility
• Plan and execute activities like CMES, Workshops
• Camps, Patient Education Program, and Life - Style
• Management Program etc
• Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.

• Implementing the Marketing Plans based on the set objectives
• Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers
• Products: Surgical Instruments, Medical Disposables
• Hospital Furniture, etc.

• Analyzed market competition and created sales forecasts.
• Presented new product lines to key medical and healthcare professionals.
• Evaluated sales performance to determine progress.
• Improved sales data by adapting resource distribution strategies to increase effectiveness.
• Actioned client feedback to improve goods and services provided.

• Analyzed market competition and created sales forecasts.
• Presented new product lines to key medical and healthcare professionals.
• Evaluated sales performance to determine progress.
• Improved sales data by adapting resource distribution strategies to increase effectiveness.
• Actioned client feedback to improve goods and services provided.