ARUN SHARMA
Summary
Service -oriented as a working operations manager with 15 year background in footwear industry on different rolls and skill like .. Retail sales and customer service, Staff management,Business development .core competencies include fast learner with proven track record of growth in every position obtained, excellent with tools, problem solving, team management, travelling & excellent communication and time management skills. Handle tasks with accuracy and efficiency .if giving the opportunity to join your company I will learn quickly the skills needed to complete each task successfully as seen through my resume I am dedicated to any position I take and my overall growth is company growth and success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with multitasking, and time management abilities. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Head of DOMESTIC Sales & Marketing
TEJ INTERNATIONAL PVT LTD
AGRA
01.2023 - Current
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Retail Manager
AQUALITE INDUSTRIES PVT LTD
DELHI
01.2019 - 04.2022
- Managed daily operations of the store, including opening and closing procedures.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Developed strategies for increasing sales and improving customer service.
- Organized promotional events to increase brand awareness and drive sales growth.
- Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
- Monitored store security systems to protect against theft or vandalism.
- Reviewed sales figures regularly to determine staffing needs during peak times.
- Negotiated contracts with vendors for supplies, products, and services.
- Developed marketing campaigns that targeted potential customers within the local area.
- Oversaw retail operations to ensure all stations were operating efficiently and maintaining customer service standards.
- Met or exceeded fiscal sales goals, maximizing operating budgets.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Developed loyalty programs to increase customer retention and sales.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
State Operations Manager
RELAXO FOOTWEARS LTD
DELHI,HARYAN,UTTRAKAHAND ,HIMACAL ,UTTAR PARDESH
10.2009 - 01.2019
- Developed and implemented operational strategies to improve efficiency of State operations.
- Ensured compliance with all applicable laws, regulations, policies and procedures for State operations.
- Provided oversight of staff performance and provided guidance on workflow optimization initiatives.
- Established key performance indicators to measure progress towards organizational objectives.
- Created reports on the status of State operations and identified areas of improvement.
- Analyzed data trends in order to develop innovative solutions to common problems.
- Conducted regular audits to ensure adherence to State regulations and standards.
- Monitored budgeting activities related to State operations and developed cost-saving measures when necessary.
- Coordinated training sessions for staff members on best practices in operational management.
- Prepared monthly performance reviews for all employees in the State department.
- Reviewed daily activity logs from team members and addressed any discrepancies or issues.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Implemented successful business strategies to increase revenue and target new markets.
- Implemented campaigns and promotions to help with developing goods and services.
Education
Bachelor of Arts - Economics
Delhi University Shyamlal Collage
New Delhi08-2008
10th & 12th - CBSE Board
K.V NO.I CHANDIMANDIR
HARYANA05-2004
MBA - sales & marketing
NIMS institute
Skills
- Business Development
- Business Strategy & Planning
- Budget Planning
- Business Intelligence
- Team Management & Development
- Microsoft Word
- Brand Management
- Motivator
- Remote Office Availability
- Decision-Making
- Relationship Building
- Verbal Communication
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Team building
- Organization and Time Management
Languages
- Hindi
- English
Extraachievements
- 2007, Head of NCC in Shyam Lal College Delhi University B & 'C' Certificate Holder
- Certificate Course (Retail Association of India)
Personal Information
- Father's Name: Sh. Nitynand Sharma
- Date of Birth: 01/12/85
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Affiliations
- NCC COLLAGE HEAD
- BEST CLUSTER
- RAI WORKSHOP (RETAIL MANAGMENT ) CERTIFICATE COURSE
Accomplishments
- BEST CLUSTER AWARD 2 TIMES IN RELAXO FOOTWEAR
Certification
- NATIONAL CADET CORE B AND C CERTIFICATE HOLDER
- SPORTS ACTIVITY SCHOOL AND COLLAGE ZONAL LEVEL
- O LEVEL COMPUTER
- RAI RETAIL MANAGEMENT
Languages
Hindi
First Language
English
Advanced (C1)
C1
Websites
References
References available upon request.
Timeline
Head of DOMESTIC Sales & Marketing
TEJ INTERNATIONAL PVT LTD
01.2023 - Current
Retail Manager
AQUALITE INDUSTRIES PVT LTD
01.2019 - 04.2022
State Operations Manager
RELAXO FOOTWEARS LTD
10.2009 - 01.2019
- NATIONAL CADET CORE B AND C CERTIFICATE HOLDER
- SPORTS ACTIVITY SCHOOL AND COLLAGE ZONAL LEVEL
- O LEVEL COMPUTER
- RAI RETAIL MANAGEMENT
Bachelor of Arts - Economics
Delhi University Shyamlal Collage
10th & 12th - CBSE Board
K.V NO.I CHANDIMANDIR
MBA - sales & marketing
NIMS institute
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