Arun Sharma
Gurgaon
Summary
Technologically savvy and goal oriented. Driven and motivated to help organization thrive by utilizing my skills and abilities to the best extent. Always looking forward for ample learning opportunities boosting organization and my career grow parallelly.
Overview
4
4
years of professional experience
Work History
B2B Account Analyst
Bharti Airtel Limited
Gurugram
05.2025 - Current
- Analyzed multi-source data to track daily Digimate (SMS) usage across customer segments.
- Developed and maintained dashboards and MIS reports for usage trends and circle-wise performance.
- Provided regular insights and reports to stakeholders to support timely business decisions.
- Coordinated with collections teams to monitor outstanding dues and recoveries.
- Monitored credit exposure and ensured customer accounts remained within approved credit limits.
- Managed validation and tracking of Post-Dated Cheques (PDCs) and Bank Guarantees (BGs) as security deposits.
- Ensured compliance with internal credit policies and supported risk mitigation through accurate reporting.
Portfolio Management Executive
SBI Card
Gurugram
05.2024 - 03.2025
- Examine accounts to identify unclaimed or inactive funds subject to forfeiture.
- Compile detailed reports outlining forfeited amounts, reasons, and compliance with regulatory standards.
- Ensure all billing transactions are accurately recorded and discrepancies are promptly addressed.
- Regularly audit customer accounts to maintain accurate billing records.
- Manage the invoicing process, ensuring timely and accurate billing to clients and vendors.
- Update and manage the product or service catalog, ensuring all offerings are current and accurately described.
- Collaborate with marketing and product teams to verify that all catalog information aligns with company standards and customer expectations.
- Relationship Management as the primary liaison between the company and its vendors, fostering strong professional relationships and ensure compliance with agreed-upon terms and service levels.
Mis Executive
Airtel Payment Bank
Gurgaon
09.2021 - 11.2023
- Revamped end-to-end CKYC processing, ensuring seamless file extraction, gathering information from SL database, and validating customer documents.
- Expertly updated customer details when necessary and submitted final CKYC to CBS database via SL.
- Led the successful end-to-end Dormancy removal process, with file extraction and data analysis.
- Diligently validated KYC, consent letters, and reasons for non-usage, resulting in the effective removal of Dormancy in the database.
- Efficiently managed Pan failed SBA processing, demonstrating expertise in handling the entire process and resolving issues effectively.
- Implemented robust High-Risk Enhanced Due Diligence process, including data extraction from SL, meticulous data analysis, and adherence to RBI norms, mitigating risks effectively.
- Demonstrated exceptional team management skills while supporting various tasks, including Risk freeze removal, Shop-photo verification, and other assignments as per business requirements.
- Served as a proficient Senior Executive in banking operations, consistently delivering accurate and efficient solutions to enhance overall operational efficiency.
Education
10th -
Basant Valley Sr. Sec. School
GURGAON12th -
Royal Public School
GURGAONBCA -
NBGSM College Sohna
GURGAONMCA -
Indira Gandhi National Open University
NEW DELHISkills
- Credit monitoring
- Report generation
- Data analysis
- Problem solving
- Team collaboration
- Risk assessment
- Data interpretation
- Customer relationship management
- Advanced Excel
- MYSQL
- MS OFFICE
- HTML
- CSS
- CBS (CORE BANKING SYSTEM)
Hobbies and Interests
- Data Analysis
- Gadget Reviewing
- Gaming Technology
- Sports
Personal Information
- Date of Birth: 09/April/1996
- Marital Status: Married
Languages
- ENGLISH, Full Professional Proficiency
- HINDI, Full Professional Proficiency
Timeline
B2B Account Analyst
Bharti Airtel Limited
05.2025 - Current
Portfolio Management Executive
SBI Card
05.2024 - 03.2025
Mis Executive
Airtel Payment Bank
09.2021 - 11.2023
10th -
Basant Valley Sr. Sec. School
12th -
Royal Public School
BCA -
NBGSM College Sohna
MCA -
Indira Gandhi National Open University