Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

ARUN THAPAR

Human Resources - Talent Acquisition
Mumbai
ARUN THAPAR

Summary

Employee-focused and result oriented HR Professional with over 19yrs of overall experience and 15yrs+ of experience in Talent Acquisition (Frontline/Volume/Leadership/Lateral hiring & Campus Recruitment). Vendor management and onboarding process.

Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

20
years of professional experience

Work History

WNS Global Services
Mumbai

Senior Group Manager - Talent Acquisition Lead
2022.11 - Current (3 education.years_Label & 11 education.months_Label)

Job overview

  • Leadership Talent Acquisition
  • Key KPI's & accomplishment:
  • Responsible to lead a high performance team to meet hiring matrices including Diversity, Source Mix, CPH, Per Hire wage cost, Backfill Wage cost, Hiring TATs
  • Successfully fulfiled senior managerial roles across Travel & BFSI for India and Philippines.
  • Skills hired for – Travel & Banking, Financial Services (AML, KYC, Mortgage)
  • Working with cross functional teams including BHR, LA, C&B, Pricing, Solutions as well as Business Unit level leaders to create hiring strategies.
  • Mentor and coach team members to build capabilities and efficiencies.
  • Drive delivery time of 90% while maintaining diversity hiring at 30%; CPH at 42,000/- at 12% Vendor contribution.
  • Leveraged global ATS along with integration & Adoption to Success Factors HRMS.

EClerx Services Ltd
Pune

Associate Program Manager - AVP - Leader TA
2019.04 - 2022.11 (3 education.years_Label & 7 education.months_Label)

Job overview

  • Interacted with customers and clients to identify business needs and requirements.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
  • Participated in pilot tests and revised programs based on feedback and results.
  • Built teams to address project goals and objectives for multiple projects.
  • Led a team of 30 TA professionals to manage hiring across all levels i.e. Frontline, Lateral, Leadership & Campus for Mumbai, Pune and Chandigarh locations for the Financial Markets/BFS and Customer Operations BU with an Average TAT of 92% annually and less than 20% dependency on vendor partners.
  • Skillsets for Financial Markets/BFS – Settlements, Confirmations, Reconciliation, KYC, Exchange Trade Derivatives (ETD), Ref Data, Billing & brokerage and more.
  • Skillsets for Customer Operations – Telecom .

CAMPUS:

  • Spear headed end to end hiring and planning for Campus/B schools for all verticals i.e. Financial Markets, Digital analytics, Technology, CO & HR across India for
  • Instrumental in Campus Branding & Industry Academia Initiatives.

EClerx Services Ltd
Pune

Senior Process Manager
2016.04 - 2019.03 (2 education.years_Label & 11 education.months_Label)

EClerx Services Ltd
Pune

Process Manager
2014.04 - 2016.03 (1 education.year_Label & 11 education.months_Label)

EClerx Service Ltd
Pune

Associate Process Manager
2012.05 - 2014.03 (1 education.year_Label & 10 education.months_Label)

3G
Mumbai, Pune

Senior Executive
2011.01 - 2012.03 (1 education.year_Label & 2 education.months_Label)

Job overview

  • Key Responsibility Areas: Talent Acquisition:
  • Managing sourcing, screening and conducting end to end recruitment within defined time lines.
  • Instrumental in implementing new referral schemes and creating awareness of same through Internal Communication (Branding) with an overall target of 30% joiners annually through referral program.
  • Liaising with current and new vendors and ensuring closures.

WNS Global Services, Talent Acquisition Group
Mumbai

Senior Executive
2008.09 - 2011.01 (2 education.years_Label & 4 education.months_Label)

Job overview

  • Key Responsibility Areas: Talent Acquisition:
  • Led a team of 7 members to meet targets i.e. 40% joiners through employee referral program.
  • The team is effective in sourcing through various channels.
  • Led the Employee Referral Program (Rapper) for WNS Mumbai.

WNS Global Services, CSA, Ameriprise Auto Insurance
Mumbai

Senior Associate
2006.03 - 2008.09 (2 education.years_Label & 6 education.months_Label)

SITEL

Sr. Customer Service Associate
2005.09 - 2006.03 (6 education.months_Label)

G.T.L

Sr. Customer Service Associate
2004.02 - 2005.09 (1 education.year_Label & 7 education.months_Label)

Education

IMT
Ghaziabad

MBA from Human Resources
2001.04

MS University
Mumbai

B.com
2007.06 - 20102 (18094 education.years_Label & 7 education.months_Label)

Skills

Key stakeholder relationship building

Team management

Vendor Management

Communication

Leadership

Availability
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Timeline

Senior Group Manager - Talent Acquisition Lead

WNS Global Services
2022.11 - Current (3 education.years_Label & 11 education.months_Label)

Associate Program Manager - AVP - Leader TA

EClerx Services Ltd
2019.04 - 2022.11 (3 education.years_Label & 7 education.months_Label)

Senior Process Manager

EClerx Services Ltd
2016.04 - 2019.03 (2 education.years_Label & 11 education.months_Label)

Process Manager

EClerx Services Ltd
2014.04 - 2016.03 (1 education.year_Label & 11 education.months_Label)

Associate Process Manager

EClerx Service Ltd
2012.05 - 2014.03 (1 education.year_Label & 10 education.months_Label)

Senior Executive

3G
2011.01 - 2012.03 (1 education.year_Label & 2 education.months_Label)

Senior Executive

WNS Global Services, Talent Acquisition Group
2008.09 - 2011.01 (2 education.years_Label & 4 education.months_Label)

MS University

B.com
2007.06 - 20102 (18094 education.years_Label & 7 education.months_Label)

Senior Associate

WNS Global Services, CSA, Ameriprise Auto Insurance
2006.03 - 2008.09 (2 education.years_Label & 6 education.months_Label)

Sr. Customer Service Associate

SITEL
2005.09 - 2006.03 (6 education.months_Label)

Sr. Customer Service Associate

G.T.L
2004.02 - 2005.09 (1 education.year_Label & 7 education.months_Label)

IMT

MBA from Human Resources
2001.04
ARUN THAPARHuman Resources - Talent Acquisition