Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

ARUN THAPAR

Human Resources - Talent Acquisition
Mumbai
ARUN THAPAR

Summary

Employee-focused and result oriented HR Professional with over 19yrs of overall experience and 15yrs+ of experience in Talent Acquisition (Frontline/Volume/Leadership/Lateral hiring & Campus Recruitment). Vendor management and onboarding process.

Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

20
years of professional experience

Work History

WNS Global Services
Mumbai

Senior Group Manager - Talent Acquisition Lead
11.2022 - Current

Job overview

  • Leadership Talent Acquisition
  • Key KPI's & accomplishment:
  • Responsible to lead a high performance team to meet hiring matrices including Diversity, Source Mix, CPH, Per Hire wage cost, Backfill Wage cost, Hiring TATs
  • Successfully fulfiled senior managerial roles across Travel & BFSI for India and Philippines.
  • Skills hired for – Travel & Banking, Financial Services (AML, KYC, Mortgage)
  • Working with cross functional teams including BHR, LA, C&B, Pricing, Solutions as well as Business Unit level leaders to create hiring strategies.
  • Mentor and coach team members to build capabilities and efficiencies.
  • Drive delivery time of 90% while maintaining diversity hiring at 30%; CPH at 42,000/- at 12% Vendor contribution.
  • Leveraged global ATS along with integration & Adoption to Success Factors HRMS.

EClerx Services Ltd
Pune

Associate Program Manager - AVP - Leader TA
04.2019 - 11.2022

Job overview

  • Interacted with customers and clients to identify business needs and requirements.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
  • Participated in pilot tests and revised programs based on feedback and results.
  • Built teams to address project goals and objectives for multiple projects.
  • Led a team of 30 TA professionals to manage hiring across all levels i.e. Frontline, Lateral, Leadership & Campus for Mumbai, Pune and Chandigarh locations for the Financial Markets/BFS and Customer Operations BU with an Average TAT of 92% annually and less than 20% dependency on vendor partners.
  • Skillsets for Financial Markets/BFS Settlements, Confirmations, Reconciliation, KYC, Exchange Trade Derivatives (ETD), Ref Data, Billing & brokerage and more.
  • Skillsets for Customer Operations Telecom .

CAMPUS:

  • Spear headed end to end hiring and planning for Campus/B schools for all verticals i.e. Financial Markets, Digital analytics, Technology, CO & HR across India for
  • Instrumental in Campus Branding & Industry Academia Initiatives.

EClerx Services Ltd
Pune

Senior Process Manager
04.2016 - 03.2019

EClerx Services Ltd
Pune

Process Manager
04.2014 - 03.2016

EClerx Service Ltd
Pune

Associate Process Manager
05.2012 - 03.2014

3G
Mumbai, Pune

Senior Executive
01.2011 - 03.2012

Job overview

  • Key Responsibility Areas: Talent Acquisition:
  • Managing sourcing, screening and conducting end to end recruitment within defined time lines.
  • Instrumental in implementing new referral schemes and creating awareness of same through Internal Communication (Branding) with an overall target of 30% joiners annually through referral program.
  • Liaising with current and new vendors and ensuring closures.

WNS Global Services, Talent Acquisition Group
Mumbai

Senior Executive
09.2008 - 01.2011

Job overview

  • Key Responsibility Areas: Talent Acquisition:
  • Led a team of 7 members to meet targets i.e. 40% joiners through employee referral program.
  • The team is effective in sourcing through various channels.
  • Led the Employee Referral Program (Rapper) for WNS Mumbai.

WNS Global Services, CSA, Ameriprise Auto Insurance
Mumbai

Senior Associate
03.2006 - 09.2008

SITEL

Sr. Customer Service Associate
09.2005 - 03.2006

G.T.L

Sr. Customer Service Associate
02.2004 - 09.2005

Education

IMT
Ghaziabad

MBA from Human Resources
04.2001

MS University
Mumbai

B.com
06.2007 - 20102

Skills

Key stakeholder relationship building

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Timeline

Senior Group Manager - Talent Acquisition Lead

WNS Global Services
11.2022 - Current

Associate Program Manager - AVP - Leader TA

EClerx Services Ltd
04.2019 - 11.2022

Senior Process Manager

EClerx Services Ltd
04.2016 - 03.2019

Process Manager

EClerx Services Ltd
04.2014 - 03.2016

Associate Process Manager

EClerx Service Ltd
05.2012 - 03.2014

Senior Executive

3G
01.2011 - 03.2012

Senior Executive

WNS Global Services, Talent Acquisition Group
09.2008 - 01.2011

MS University

B.com
06.2007 - 20102

Senior Associate

WNS Global Services, CSA, Ameriprise Auto Insurance
03.2006 - 09.2008

Sr. Customer Service Associate

SITEL
09.2005 - 03.2006

Sr. Customer Service Associate

G.T.L
02.2004 - 09.2005

IMT

MBA from Human Resources
04.2001
ARUN THAPARHuman Resources - Talent Acquisition