ARUN VELLITHODI
Senior System Engineer
Summary
Skilled System Engineer with 10+ years of experience in managing Microsoft Cloud and Windows server infrastructures and software solutions. Strong skills in infrastructure deployment from the very basic to complete function. Proven ability to manage with consistent results. Excellent organizational and analytical skills and the ability to lead projects and get results.
Overview
13
13
years of professional experience
8
8
Certifications
Work History
Senior System Engineer
WORKSENT
ERANAMKULAM
06.2022 - Current
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
- Analyzed security logs to determine and alleviate network threats.
- Administering Windows server networks, domain, roles and services.
- Active directory, group policy management, DNS and DHCP.
- File sharing and folder permissions and security.
- Exchange server and Office 365.
- NOC alert monitoring and management.
- Monitoring and managing all installed systems and infrastructure.
- Server Administration, Active Directory, WSUS, File Server, Group policy management and Configuration.
- Managing various Backup solutions, Antivirus and Antispam.
- Create reports and documentation outlining findings and solutions.
- VMWare and Hyper-V configurations.
- Server auditing and technical documentation
- Domain account creation, share folder creation and assigning
- Perform operating system software updates, upgrades and patches, appropriate permission to users.
- Monitor server event logs, performance logs, growth of data on the network, and checking the status of nightly server backups.
- Remote troubleshooting and patch management using RMM tools.
- Specialized in providing comprehensive support for cloud infrastructure and services, with expertise in both Microsoft Azure and Amazon Web Services (AWS).
- Experienced in automating tasks and scripting using tool like PowerShell for improved efficiency and streamlined processes.
- Patching of server OS using WSUS.
- Transferring and seizing of FSMO ROLES.
- One Drive and SharePoint Management.
- Configuration of Dell compellent SAN, NAS, DAS storages.
- Experience with managing, updating and reporting via knowledge base and ticket reporting system.
- Configure and manage User, Group, Permission, Resource Pool on VMware Virtual Center
- Management in administering and configuring mobile devices for enterprise users via Office365, Intune stand alone, Hybrid and azure Active directory environments.
- Provide support to the clients in administering deployment of policies (configuration and compliance) to company owned/user owned mobile devices.
- Develop, deploy, and manage mobile applications and mobile application management policies with Azure including MAM and MAMWE.
- Kept current on all federal and corporate regulations regarding security, ensuring compliance.
- Delivered helpdesk service and support to customers.
Windows Server Support
OrisysIndia Consultancy Services LLP
Thiruvananthapuram
02.2020 - 05.2023
- Orchestrated integration and communication of software upgrades.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Contributed to development, administration and testing of disaster recovery plans.
- Created nightly jobs for database backups.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Implementing monitoring tools, event monitoring, diagnostic analysis, performance optimization techniques, and top-tier help to address support difficulties.
- Monitoring the client web application and report any issues related to it
- Provide Active Directory and DNS support based upon requests and issues.
- Monitored networks and network devices to resolve technical problems quickly.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Implemented and maintained virtual private networks.
- Proficient in implementing and managing backup solutions, ensuring data integrity and efficient recovery processes in case of server failures or data loss.
- Experienced in creating, managing, and optimizing virtual server environments using technologies like VMware or Hyper-V.
System Engineer
JARIR TRDG. BOOKSTORE
Riyadh
02.2013 - 09.2019
- Experienced in configuring and managing storage systems, such as SAN and NAS, to ensure efficient data storage and retrieval.
- Created and administered Various shared resources e.g Distribution Lists, Directories
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Spearheaded compliance efforts and developed best practices to drive continual process improvements.
- Managed key information technology and compliance programs for proactive risk management.
- Developed IT policies to comply with applicable laws.
- Implemented networking and server changes to meet client budgets and needs.
- Created flowcharts, diagrams and other documentation.
- Suggested system updates or changes after conduct in-depth technical reviews.
- Working Knowledge of ticketing system for Incident Management
- Provide Active Directory and DNS support based upon requests and issues
- Working with customers/employees to identify computer problems and advising on the solution
- Updating self-help documents so customers/employees can try to fix problems themselves
- Assisted employees with resolving network problems at remote locations.
- Capable of monitoring server performance, identifying bottlenecks, and optimizing server resources for enhanced efficiency and reliability.
System Support Engineer
Vertex Techno Solutions (Blr) Pvt. Limited
Kochi
08.2010 - 01.2013
- For desktop, laptops and servers
- Providing online and on-site support to users
- Informing the HP users about precaution measures for some of the frequently arising system concerns
- Develop an understanding of the user environment and maintain technical knowledge
- Follow-up with clients to ensure resolution is complete and timely
- Support desktops, laptops, workstation and servers
- Implementing & maintaining of servers (HP Servers)
- Installed hardware, applications, maintains LAN / WAN / Wireless networks, support remote access users
- Installation and configuration of Windows 2003/2008 and Linux servers
- Provide Active Directory and DNS support based upon requests and issues.
- Tracked problematic system errors by implementing various user support tracking metrics.
Education
Bachelor of Science - computer science
BHARATHIAR UNIVERSITY
HSC - computer science
State Board
SSLC - undefined
State board
Skills
On-Prem to Cloud Infrastructure Migrations
Exchange Server Migrations and DAG management
Disaster Recovery management
Scope Of Work (SOW) preparation
O365/Azure Infra Management
Vmware /Hyper-V Administration
Fail over clustering and Replication
M365 Tenant to Tenant Migration
Storage virtualization
Cloud services
Customer proposals
Certification
Diploma in IT Engineering
Timeline
Senior System Engineer
WORKSENT
06.2022 - Current
Windows Server Support
OrisysIndia Consultancy Services LLP
02.2020 - 05.2023
System Engineer
JARIR TRDG. BOOKSTORE
02.2013 - 09.2019
System Support Engineer
Vertex Techno Solutions (Blr) Pvt. Limited
08.2010 - 01.2013
Bachelor of Science - computer science
BHARATHIAR UNIVERSITY
HSC - computer science
State Board
SSLC - undefined
State board