Aruna S
Bengaluru
Summary
As an experienced senior contract consultant with over 8 years of commitment to excellence in contract, license, and knowledge management, I have a proven track record of delivering tangible results and driving organizational success. As a dynamic and strategic professional, I am poised to contribute my skills and expertise to enhance operational efficiency and contribute to the success of any forward-thinking organization.
Overview
8
8
years of professional experience
Work History
Senior Consultant
Mercedes−Benz Research and Development India Private Limited (MBRDI)
Bangalore
02.2023 - Current
- An individual contributor to starting the Contract Administration for Global Contract Management process in MBRDI, and is now the lead of the team.
- On-site Business Visit to Germany in October 2023 for Expanding Business at MBRDI, Bangalore.
- Administering and consulting on global contracts, such as Atlassian, Adobe, and SUSE Linux, in liaison with various stakeholders.
- Managing contracts and licenses, which includes drafting, negotiating, compliance, renewal, and demand management.
- Automated the cross-charging process using the Power Automate tool for all the contracts.
- Analyzed the contract usage trend using Power BI.
- Perform surveys on software needs and customer satisfaction.
- Review licenses and/or contracts to ensure that software is covered by the contract and properly documented.
- Coordinate and manage software usage regarding licensing, maintenance, upgrades, utilization, and renewal payments.
- Responsible for compliance in license management for vendors and verifying invoicing to vendors.
- Consult and support business units in their software needs based on global hub and spoke setup.
- Identify new or decreasing demands and/or services and interact with demand pipeline management and contract management.
- Perform surveys on software needs and customer satisfaction.
- Ensuring that processes and procedures are documented for all service contracts and are available for reference.
- Contributed to team savings by effectively managing the software license and reuse from inventory, thus avoiding the software purchase.
- Creating awareness among MBRDI users about software compliance and software asset management tools, procedures, work instructions, processes, and standards.
- Developed detailed project plans and timelines to ensure successful completion of projects.
Contract Administrator
Kaplan India Private Limited
Bangalore
01.2022 - 01.2023
- Individual contributor to start the Contract Administration Team in Kaplan India.
- End-to-end drafting of sales and purchase contracts for the verticals/business lines.
- Maintaining an organized system of digital records in Salesforce as a Contract Lifecycle Management tool.
- Negotiating the contract terms with internal and external business partners in the US and India.
- Reviewing and updating existing contracts with appropriate information and the renewals.
- Explain terms and conditions to sales team members and interested parties.
- Reorganization Consent: Automated the complete process of signing the consent for customers for the merger of internal companies.
- Trained new team members on the process workflow in the US.
- Collaborating with the legal and sales team to review the redlines provided by the client and help the parties to countersign.
- Daily and weekly catch-up with the stakeholders on the daily status of the cases and discuss the process improvement, such as Reporting, Automation, and Cleansing of the current data.
- Preparation of the Standard operating procedure (SOP) for the team members.
Contract Administrator
SDI Business Services India Private Limited
Bangalore
12.2020 - 12.2021
- Assist with updating and monitoring the contract system (Contract Room Tool) and ensure commercial information remains accurate and confidential
- Obtained all necessary internal approvals for content.
- Communicated with clients to build collaborative partnerships and provided acquisition support and information.
- Evaluate price and cost data for assessments of contractor responsibility and contractor performance.
- Reviewed non-disclosure agreements for compliance with company requirements.
- Maintained project documentation and course folders.
- Maintained organized files and tracking spreadsheets, and responded to audit requests.
- Prepared work scope documents and technical specifications.
- Researched contract issues and prepared information relating to contracts, agreements, and practices.
- Maintained and updated the contract lifecycle management system.
- Prepared correspondence and reports that met standards for content and style.
- Trained new team members on the process workflow.
- Collaborated with operations teams.
Project Support Specialist - Knowledge Management
IQVIA
Bangalore
08.2020 - 12.2020
- Reading and analyzing client requests on internal and external sites and creating placemats using HTML and CSS3.
- Created analytical reports for stakeholders using High Spot for content usage, downloads, pitches, and remix.
- Content editing and development of the webpages on SharePoint and HighSpot.
- Contacted end-users to address access issues and configure CRM and HighSpot access.
- Manage end-user submitted issues/inquiries via ServiceNow ticket.
- Daily Status Report on number of VIA Tickets Open, Closed, and Awaiting info on a Daily Basis.
- Manage the Publishing form requests, coordinate with Spot owners, and communicate with end-users. Update the document with proper tagging and attributes.
- Followed the documentation and Governance Document for tasks and turnaround requests within the given SLA.
- Maintain the RCA/Issue log every week and publish it to a larger group.
- Apply any taxonomy changes and organization realignments, work with Spot Owner and Page Editor for any changes needed on the landing pages.
- Manage to publish content integrated with Brand World, adding content from authorized Spot Owners or Editors, and contact Spot Owners for any publishing-related inquiries of a specific spot.
Associate - Knowledge Management
Grant Thornton LLP
Bangalore
07.2016 - 08.2020
- Managing Contracts and Licenses (Contract and Vendor Management)
- Drafting, negotiation, and researching the new contracts and licenses.
- Renewal Process of the Contracts and Licenses, which also includes the license auditing process for the practices.
- Invoice processing of the contracts and licenses using the platform SharePoint and Teams, and invoice reconciliation to match the invoice received and the budgeted amount.
- Creation of reports on the usage metrics for the licenses using Power BI and Excel.
- Customer training and customer satisfaction coordination with the US team.
- Interaction with clients, technical documentation of US third-party tools for Advisory, Audit, and Tax, and delivery of services.
- The tool administrator provides practitioners with access to the tool, removal, and troubleshooting of issues.
- Content Management - Design, creation, and maintenance of Intranet pages.
- SharePoint site administration, restructuring, and reorganization of the content.
Education
BACHELOR'S DEGREE IN COMMERCE - Accounts, Finance and Marketing
CMR INSTITUTE OF MANAGEMENT STUDIES
Bangalore, Karnataka01.2016
PRE-UNIVERSITY EDUCATION - Business, Accounts, Computers and Statistics
EAST POINT PU COLLEGE
Bangalore, Karnataka01.2013
High School -
SREE CAUVERY SCHOOL
Bangalore, Karnataka01.2011
Skills
Microsoft Office : Word, Advance
Excel, PowerPoint, Outlook, OneNote,
Teams, and Yammer, Office365,
Power BI and SharePoint
Tools Used : Adobe, SAP Ariba,
Atlassian, Contract Room, Power
Automate and Salesforce
Automation : Power Automate, Power
BI and MS Flow
Contract Management : Global and
Centralized Contract Management,
Procurement, Renewal, Drafting and
Negotiation, Budget, and Records
management, Forecasting and Metrics
Analysis, Research of new contract
Vendor Management : Coordination,
Telephone etiquette, Proposal
preparation, Ticket Management,
Events and Training
Invoice/ Billing : Examination, Auditing/ Compliance, Processing, Cross-Charging and Reconciliation
Personal Information
- Father's Name: Mr. Sunder Raj P
- Date of Birth: 06/02/1995
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Languages
- English
- Hindi
- Kannada
- Tamil
Extracurricular Activities
- Community Service
- Photography
- Traveling
Disclaimer
I hereby declare that the above details furnished by me are true to my knowledge.
Timeline
Senior Consultant
Mercedes−Benz Research and Development India Private Limited (MBRDI)
02.2023 - Current
Contract Administrator
Kaplan India Private Limited
01.2022 - 01.2023
Contract Administrator
SDI Business Services India Private Limited
12.2020 - 12.2021
Project Support Specialist - Knowledge Management
IQVIA
08.2020 - 12.2020
Associate - Knowledge Management
Grant Thornton LLP
07.2016 - 08.2020
BACHELOR'S DEGREE IN COMMERCE - Accounts, Finance and Marketing
CMR INSTITUTE OF MANAGEMENT STUDIES
PRE-UNIVERSITY EDUCATION - Business, Accounts, Computers and Statistics
EAST POINT PU COLLEGE
High School -
SREE CAUVERY SCHOOL
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