Experienced HR Operations professional with 10+ years in end-to-end HR life cycle management, from hire to retire. Skilled in handling FTE and FTC roles, onboarding, and inductions, ensuring smooth transitions and efficient processes. Dedicated to optimizing HR functions and supporting a productive, compliant workplace
Overview
12
12
years of professional experience
Work History
DGM - HR Operations
vivo Mobile India Pvt Ltd
Gurgaon
06.2014 - Current
Ensure seamless management of the employee life cycle from on-boarding through exit.
Responsible for overseeing all HR-related concerns for both third-party and on-roll employees across three branch offices of Vivo India, managing a workforce of over 3,000 employees
Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
Ensures compliance with labor laws and company policies, conducts audits, and supports regulatory reporting
Acts as a point of escalation for complex employee inquiries, collaborating with HR teams to resolve issues and improve service quality
Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures
Develops reports and dashboards to support decision-making and communicate key HR metrics to stakeholders
Collaborates with leadership to develop strategies that promote a positive workplace culture and support employee well-being
Uses HR metrics and data analysis to provide insights on workforce trends, performance, and retention
Senior Manager – HR Operations
vivo Mobile India Pvt Ltd
04.2018 - 03.2023
Performance Management- Support the performance management process by providing guidance to managers and ensuring that performance appraisals are conducted fairly and effectively
Act as HRBP for distributor companies of vivo India providing support in addressing and resolving day-to-day grievances efficiently
Address complex employee relations issues, provide counsel to managers, and facilitate resolution
Design and implement employee engagement initiatives to foster a positive work culture
Ensure all HR practices comply with labor laws, statutory requirements, and company policies
Proactively identify and mitigate risks related to HR operations, including conducting internal audits and managing regulatory reporting
Manager – HR
vivo Mobile India Pvt Ltd
04.2015 - 03.2018
Benchmarking other companies HR policies to implement in vivo
Campus Recruitment plans & executions
Manage relationships with external vendors and service providers, including payroll agencies, recruitment firms, and benefits providers
Installation of HRMS system and execution of the system smoothly
Manage Payroll processes and oversee timely payment to all employees
Management Trainee – HR
vivo Mobile India Pvt Ltd
06.2014 - 03.2015
Office Management – Coordinating with vendors for office supplies, equipment maintenance, and repairs
Overseeing office layout planning and desk assignments
Managing office equipment, such as copiers, printers, and telecommunication systems
Assist in the end-to-end recruitment process, including job postings, screening resumes, coordinating interviews, and onboarding new employees
Assist in maintaining employee records, preparing reports, and supporting payroll and benefits administration
Intern - HR & Corporate Relations
Campusdais.com
New Delhi
10.2012 - 02.2013
Handled Recruitment & Selection for internal requirements
Handle Induction and joining formalities and ensured warm welcome to all the new joiners
Organized floor Engagement activities, quizzes, team building games, road shows, R&R activities, Birthday celebrations, festival get together etc
Creating & maintaining relations with Placement Cells of Colleges and HR of companies