Aruna V

• Guided junior team members in adopting best practices.
• Evaluated process performance metrics, identifying areas requiring improvement or optimization for increased efficiency.
• Monitored tool use and performed repairs.
• Conducted root cause analysis, facilitating prompt resolutions to production-related issues or bottlenecks.
• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

Taking feedback from cx's

Taking complaint from cx's

Exculated particular branch CCM

Resolve the issue and again take positive update from cx

Achieving the daily targets

Making daily reports

Even doing quality check of respective my tram memebers

Post the leads in Instagram and getting interested cx contact details

Respective cx's to quide to attend the audition

After attending audition take 1 to 1 with cx and guide them about active class

Ask them join active class and dance class

After active class course completed

To plug into serial and movie audition update

Manager Provide contact details

Call and explain abt SBI life insurance

Convenience the client to take new policy

Achieving monthly targets

Getting incentives

Weight loss management program

Personal usage of products and take weight loss results

DMO for getting in cx

Walk in and social media, close circles

Plug into our system daliy

Guide to cx becoming coach

Focus on their results and do coaching

Sold the products

To explain to attend Daily the zoom meet without fail

Daliy taking briefing to the team members.

Monitor, regulates and measure the performance of the employees implementing the process of continuous improvement.

Interaction and reporting to end client on daily basis

Track performances of employees and monitor the deviations with respect to various parameters like volume flow, Turnaround time and quality reviews WBR (weekly businessreviews) and MBR (monthly businessreviews) etc.

Keep the motivational level high of the all team members

Ensuring a positive and healthy work environment

Task allocation for the day for the employees

Client interactions skills