

Business Analyst/Product Owner with 11 years of experience in Life Insurance, Annuities, and Property & Casualty Insurance across USA, UK, Canada, and Australia. Expertise in translating complex business requirements into actionable product features, driving product development, and optimizing processes for enhanced operational efficiency. Proven ability to manage stakeholder relationships and navigate regulatory landscapes, delivering tailored solutions that meet market needs. Strong analytical, leadership, and communication skills, with a focus on critical thinking and innovative problem-solving to drive business growth.
Possesses sound knowledge of Life Insurance products in the North American (US, Canada), UK and Australian geography like traditional and advanced like Whole Life, Term Life, Universal Life, Variable Universal Life, Indexed Universal Life, Interest Sensitive Life, Modified Endowment Contract, IRA, Roth IRA.
Experienced and adept and possessing expertise on all the stages of STLC right from Project Initiation , Portfolio Planning, Resource Allocation, Preparation of estimates, preparation of Requirement Traceability Matrix (RTM), project management through JIRA and Confluence.
Expertise working on Waterfall and Agile Methodology (Scrum)
Extremely experienced and possess very good amount of expertise on various functionalities in Insurance like New Business, Underwriting, Billing, Claims, Commission Target, Shadow accounts and calculation of Safety Net Premium, Reinstatement, Policy administration, Reinsurance, Reissue, Grace and Lapse processing, Rate Class change, Face Amount Change, Pension/Superannuation, Annuities,AgencyCommissions, Disbursements, Systematic Withdrawals, Full/Partial Surrenders, Regulatory Changes, Reinsurance, Policy Pages generation, generation of Annual Statements and Premium Due notices .
Led development of Claims Creation, Processing, and Closure module for Allianz UK.
Supervised complex functionalities, including Claim Reporting and Claim Linkage to Incidents.
Functioned as Product Owner and Business Analyst within P&C Insurance landscape.
Drove enhancements in Allianz Business System to improve efficiency of claims processes.
Identified and rectified faulty policies causing negative or zero AGSV on reinstated lapsed policies.
Led resolution efforts for IUL, VUL, and UL products, ensuring accurate AGSV display.
Oversaw code modifications to correct AGSV calculation errors impacting lapsed policy reinstatement.
Collaborated with stakeholders to clarify AGSV requirements and streamline policy management.
Directed development and management of retirement savings funds for employed and self-employed individuals at NEST.
Facilitated member enrollment, verifying existing registrations in NEST database.
Performed deduplication checks to efficiently identify and resolve duplicate entries.
Coordinated data transfer between front-end portal JAHIA and PEGA using two APIM layers.
Maintained data integrity in Sapiens Consolidation Master by creating unique party IDs.
Engaged with clients to align projects with organizational goals.
Investigated causes of negative benefit base in annuity contracts for Allianz Australia Limited.
Assessed effects of excess money withdrawals on future benefits and contract value.
Coordinated with ABS team to refine processes and enhance project outcomes.
Outlined strategies to prevent reduction of benefit base during excessive withdrawals.
Developed documentation detailing analysis results and proposed solutions.
Promoted understanding of Guaranteed Lifetime Withdrawal Benefit among stakeholders.
Analyzed shadow accounts to calculate Early Pay Adjustment bonuses for Lincoln Financial Group.
Evaluated premium allocation among different tiers of shadow accounts using commission targets.
Developed actuarial spreadsheets to ascertain tier values and shadow account capacities.
Ran time-driven jobs to project policy aging and assess premium scenarios.
Implemented nightly batch jobs on Mainframe for processing future premium payments.
Conducted product testing for offerings such as Guaranteed Builder IUL and Custom Term Guaranteed UL.
Ensured all signed illustrations were included in the Agent Section of policy page packets.
Verified that no second signed illustration copies were issued to customers.
Implemented streamlined processes within Allstate, enhancing operational efficiency.
Collaborated with CyberLife, improving project alignment with requirements.
Reduced need for customer signature visits, lightening agent workload.
Facilitated compliance with delivery standards while optimizing resources.
Contributed to creation of policy pages tailored for producers and customers.
Analyzed workflows, pinpointing areas for potential time savings.
Reviewed and processed transactions in CyberLife following policy creation in LifeComm and Life70 systems.
Ensured output verification across browser system, mainframe, and documentation for transaction results.
Administered New Business, Inforce transactions including Loans and Withdrawals effectively.
Facilitated material changes such as Increase, Decrease, and Rate class changes promptly.
Performed critical tasks for Payment processing, Billing, and Claims management.
Executed pre- and post-validation on mainframe segments surrounding transaction processing activities.
LOMA 280, 290, 301
CBAP
Playing cricket, football, outdoor games.
Watching movies from all genres across world cinema.
Learning new languages.