Arunkumar Arasakumar

Strategic Program Management Leader with 20 years of experience delivering large-scale infrastructure, technology transformation, and service delivery programs across global banking and telecom sectors. Proven track record of leading complex program lifecycles, building business cases, managing governance and risk, and driving portfolio outcomes that deliver measurable customer value. Adept at influencing senior stakeholders, aligning cross-functional teams in Agile/DevOps environments, and ensuring financial control and regulatory compliance. Recognized for driving business growth, operational excellence, and technology-enabled strategic outcomes at director level.

• ITILv3 foundation
• Prince2 Practitioner
• Six Sigma Greenbelt

• Developed and implemented risk management plans to address potential risks, escalating issues to senior management when necessary.
• Embedded governance and compliance standards into workflows, ensuring regulatory alignment with data privacy and security standards.
• Ensured adherence to internal governance, regulatory standards, and company policies, including compliance with data privacy, export licensing, and information security regulations.
• Engaged with business stakeholders to assess and manage risks, taking appropriate actions to mitigate issues and ensuring the overall health of the program.

• Managed and mentored cross-functional teams, ensuring proper resource allocation, setting clear expectations, and providing guidance on performance management, promotions, and training needs.
• Successfully influenced senior management and external stakeholders, driving change and aligning project goals with the strategic objectives of the organization.
• Delivered monthly reports to senior management, ensuring transparency and clear communication regarding program progress, risks, and issues.

• Established resilient infrastructure and service delivery models, optimizing performance and ensuring service continuity.
• Executed disaster recovery and business continuity programs aligned with enterprise risk strategy.
• Implemented ITIL-aligned best practices across datacenter environments to enhance service uptime and efficiency.

Oracle Database, RAC, 10g apps, Linus, HP-UX, JBOSS AS, Banking, Telecom, Retail, Service Management, Program & Portfolio Management, Governance, Resource & Capability Planning, Strategic Customer Value Delivery, Delivery Excellence, Pre-sales activities at account level, Business development with ITIS practice

Date of Birth: 09/11/79

I hereby declare that the information provided above is true and correct to the best of my knowledge and belief. I take full responsibility for the accuracy of the particulars mentioned in this resume.

• Delivered strategic programs aligned with enterprise growth agendas, ensuring business cases had clear ROI and customer value realization.
• Accountable for program governance, risk, and compliance, embedding regulatory standards across technology portfolios.
• Led portfolio-level planning and resource management, aligning the right skills and capabilities to maximize program delivery outcomes.
• Successfully managed dependencies across programmes and domain backlogs, ensuring risks were mitigated and delivery was not impacted.
• Controlled multimillion-dollar budgets, ensuring financial discipline and program cost-effectiveness.
• Applied Scaled Agile and DevOps practices in managing technology initiatives to improve speed, quality, and business impact.
• Built strong, trust-based relationships with C-level stakeholders, influencing strategic decisions and securing executive sponsorship.
• Over 20 years of managing large-scale infrastructure delivery programs for enterprise clients, ensuring alignment with business objectives and meeting service level agreements (SLAs).
• Developed project charters, stakeholder management plans, risk registers, and centralized issue logs to drive structured project delivery.
• Directed the execution of multiple complex programs, ensuring alignment with milestone schedules and budget constraints.
• Led program planning, stakeholder management, and risk assessments for infrastructure projects, ensuring timely delivery while minimizing risks and ensuring that cost-benefit analyses align with business objectives.
• Partnered with project sponsors and business units to validate business cases, ensure ROI alignment, and drive cross-functional consensus.
• Conducted strategic analysis and applied interpretive thinking to define key operational challenges and formulate innovative, scalable solutions.
• Routinely influenced senior stakeholders with actionable recommendations, contributing to long-term strategy and service excellence.
• Managed cross-functional teams across offshore/onshore models to deliver enterprise-grade infrastructure and datacenter projects.
• Delivered projects within budget, ensuring stakeholder satisfaction and compliance with SLAs, quality, and operational risk standards.
• Coordinated with internal and external stakeholders, including procurement, risk, and compliance teams, to manage contracts, mitigate risks, and ensure that operational and security requirements are met.
• Led process reengineering initiatives, implementing automation projects to drive productivity, reduce costs, and improve efficiency.
• Expertise in managing service delivery through offshore and onshore models, ensuring high-quality outcomes, and effective communication across global teams
• Effectively set up an offshore service delivery center to optimize costs while providing high-quality services to large enterprise clients.

• Program & Project Management
• Service Delivery Management
• Infrastructure & Datacenter Management
• Disaster Recovery & Business Continuity
• Client Engagement & Stakeholder Management
• Governance, Risk & Compliance
• SLA & KPI Management
• Change Management & Process Improvement
• Automation & Reengineering Initiatives
• Budget & Resource Management
• Operational Excellence & Quality Assurance