Arunava Dey
Siliguri
Summary
Adaptable and proactive individual with a versatile background in customer service and sales. Recognized for strong project management and effective communication skills, contributing to improved team performance and client satisfaction.
Overview
3
3
Languages
1
1
year of post-secondary education
1
1
year of professional experience
Work History
Floor Manager
Bejoyful wellness
Siliguri
11.2025 - Current
- Supervised daily operations to ensure smooth service at Bejoyful wellness.
- Coordinated staff schedules, enhancing team coverage and service efficiency.
- Trained new employees on company policies and customer service standards.
- Converted new leads from social media into patients and clarified any confusion through tele caller communications.
- Supported patients by addressing inquiries and ensuring needs were met promptly.
Field Sales Representative
Paytm (OFF ROLL)
Siliguri
08.2025 - 10.2025
- Engaged customers to drive adoption of Paytm's digital payment solutions.
- Collaborated with team members to exceed sales targets and enhance overall performance.
- Demonstrated product features to improve customer understanding and satisfaction.
- Assisted in identifying client needs to tailor service offerings effectively.
Education
B.COM(MDC) - Commerce
Siliguri College of Commerce
Siliguri, India 08.2025 - 08.2026
Board of Open Schooling And Skill Education Sikkim
Siliguri, India Skills
- Customer service
- Customer inquiry resolution
- Project management
- Team building
- Problem solving
- Pressure management
- Teamwork
- Learning new things
Languages
English
Advanced (C1)
C1
Bengali
First Language
Hindi
Proficient (C2)
C2
Timeline
Floor Manager
Bejoyful wellness
11.2025 - Current
Field Sales Representative
Paytm (OFF ROLL)
08.2025 - 10.2025
B.COM(MDC) - Commerce
Siliguri College of Commerce
08.2025 - 08.2026
Board of Open Schooling And Skill Education Sikkim