ARUNAVA DUTTA

To ensure the month on month Volume, MS and disbursement value growth.

Daily dealer wise, product wise Tgt. vs achievement analysis. Supervising complete Smart branch & non-smart branch operations. Strengthening and building relationship with dealer sales team & manager. Maintaining existing levels of market share in traditional products and increasing market share other/new products. TA management for the dealers by increasing retail conversion and to ensure no TA aging. To design & implement the Divisional policy for better uniformity, clarity for smooth operations. Portfolio control through daily monitoring of Cases. CD to CD collection to maintain at 95% min. To ensure No NPA in 1st 15 months business. To train employees on present available finance schemes and to suggest any new schemes as per the geography, product, customer profile and competition. To monitor & review employee productivity on daily basis and to demonstrate team to motivate them. Educate staff members about company policies, procedures and sales techniques

Highlight

· Led the direct sourced business and used car business by organized and non-organized dealer and outlet point

· Acknowledged as the Top ABM for the assigned zone

· WAS recognized among the Top 10 ABM-Pan India and qualified for an international trip in 2019-20.

Met deadlines by proactively managing individual and team tasks and streamlining processes.

Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.

Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.

Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Generated financial and operational reports to assist management with business strategy.

Complied with regulatory guidelines and requirements.

Guiding the front-line sales force to create awareness in the market, thereby enhancing sales of high end products and achieving high value growth in the territory.

Competitors analysis & latest market trends.

Formulating and implementing sales promotional activities such as roadshows & demonstrations as a part of brand building & market development efforts

Closed lucrative sales deals using strong negotiation and persuasion skills.

Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Maintained ethical and positive working environment to reduce turnover and promote high retention rates.

Established and cultivated solid business relationships with new or existing customers.

Agency Recruitment

Selling Life Insurance to the incumbent will formulate and implement sales plan for the partner for achieving business targets.

Lead, motivate and train the partner.

Help partners to generate and track leads, close sales.

Help the partner facilitate their training on an ongoing basis to ensure a productive channel at all times and take regular feedback from partners and customers on satisfaction on selling process and products.