

General Manager leading fine-dining restaurant operations for 251+ guest covers per day, guest service, hiring, training, and P&L oversight across complex hospitality environments. Drives service standards, menu planning, vendor coordination, licensing, marketing, and event execution for 9+ private events per month to strengthen profitability and guest satisfaction. Brings a practical operating style shaped by multi-unit leadership, pre-openings, and turnaround work.
Restaurant operations
Business development
Marketing strategies
Systems & procedures
Customer satisfaction
Workforce planning
Cost control
Multi-site operations
Process streamlining
Revenue management
Guest service standards
Vendor management
P&L management
KPI reporting