Dynamic administrative professional with extensive experience at Royal Travels, excelling in regulatory compliance and customer service. Proven track record in vehicle maintenance and inventory management, enhancing operational efficiency. Adept at problem-solving and employee training, fostering a positive work environment while ensuring safety standards are met.
Overview
5
5
years of professional experience
Work History
Admin Cum Transport
Royal travels
Noida
02.2025 - Current
Ensured compliance with all relevant laws and regulations pertaining to transport operations.
Assisted in recruiting qualified personnel for open positions within the department.
Established policies for vehicle maintenance, cleaning and repair protocols.
Maintained detailed records of all rentals and returned vehicles, ensuring accuracy in billing statements.
Resolved customer complaints promptly, providing excellent customer service at all times.
Monitored inventory levels and reordered vehicles as needed to meet customer demands.
Tracked sales figures for each month and compared results against budget projections.
Created employee schedules, delegating tasks as necessary to maximize efficiency of staff members.
Ensured that all safety regulations were followed during vehicle inspections prior to renting out cars.
Conducted regular staff meetings with employees to discuss new procedures or changes in company policy.
Coordinated with marketing department on advertising initiatives aimed at increasing revenue growth.
Transport Cum Admin
UMA travels
Noida
01.2023 - 01.2025
Conducted regular inspections of vehicles, facilities, and equipment to ensure compliance with safety regulations.
Provided guidance and support to subordinate staff members when needed.
Negotiated contracts with vendors providing goods or services related to transport operations.
Provided oversight over the daily operation of all local transport vehicles ensuring they are maintained according to company policy.
Assisted with training new employees on safe driving practices as well as proper use of equipment used during transportation operations.
Developed creative solutions for unexpected challenges during transit such as road closures or delays due to weather conditions.
Ordered supplies and maintained an inventory of office equipment.
Completed day-to-day duties accurately and efficiently.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Administrative Executive
H.L international school, greater noida
Greater Noida
01.2020 - 01.2023
Provided administrative support to executives including fielding telephone calls, responding to emails and scheduling meetings.
Managing school transport.
Coordinated events such as promotion events in societies, parent-teacher conferences, and assemblies.
Handled incoming calls from parents in a professional manner.
Maintained filing systems both electronically and manually.
Ensured that all paperwork was completed accurately and timely submitted to appropriate departments or individuals.
Ordered supplies and equipment needed by teachers or staff members.
Organized and maintained student records, including transcripts, immunization forms, and other documents.
Performed data entry into the school's computer systems.
Provided administrative support to teachers, staff members, and students.
Monitored inventory levels of office supplies and placed orders when necessary.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Education
MBA -
Abdul Kalam Technical University
Lucknow
01-2020
Bachelor of Arts -
Delhi University
Delhi
01-2018
High School Diploma -
AGARSEN INTER COLLEGE
GREATER NOIDA
01-2015
Skills
Regulatory compliance
Vehicle maintenance
Inventory management
Customer service
Contract negotiation
Safety inspections
Employee training
Data entry
Project management
Staff scheduling
Problem solving
Time management
Event coordination
Excellent communication
Clerical support
Friendly, positive attitude
MS office
Accomplishments
Best Employee Award of the Year in UMA Travels
Royal Travels Best Employee Award
Attended various workshops in companies related to transport and admin skills