ARUN E T
Senior Associate
Ernakulam,KL
Summary
High organized and meticulous Trans-Processing Associate with 8 years experience in various domains(AR Associate-US Insurance Medical Billing) with excellent time management and task prioritization skills. Able to perform complex and routine AR functions and End to end policy cycle with strong judgement and critical thinking ability.
Overview
10
10
years of professional experience
2014
2014
years of post-secondary education
Work History
Senior Associate
Guidehouse India Pvt Ltd
Thiruvananthapuram
02.2022 - 01.2026
- Identifying denied/unpaid claims, re-filing corrected claims, minimizing AR days and eliminating aged AR.
- Perform Adjustments in patients and insurance accounts.
- Overpayment resolution, refunding the excess amount recieved and offsetting.
- Provided direction and guidance to junior associates on complex tasks.
- Collaborated with cross-functional teams to improve workflow efficiency and communication.
Senior Insurance Operations Specialist
Allianz services
Thiruvananthapuram
12.2018 - 01.2021
- Processing Middle Market Policies which include end to end processing from submission, Pricing, Quoting, Insurance, Endorsements, Cancel /Rewrite, Reissue, BOR & Renewals.
- Working on multiple applications: Cube (Package & Liability), Global Genius, AZGO, CIS, EPIC, CMC Manual Plus, FFIC (including Loss Focus, D&B details, ISO Suite, MVR, E-Workflow, Forms View Facility).
- Implemented innovative programs to increase employee loyalty & reduce turnover.
- Pulling Loss Run from Loss Focus & Cognos as per UW’s & Agent’s requests. • Updating SOV (Statement of Values) from Agent into Excel and uploading into Cube.
- Managed insurance policy processing and documentation workflows efficiently.
Analyst
Sutherland global services
Cochin
04.2016 - 12.2018
- Mail Indexing(Review variety of documents and compile indexes)
- US-Claims FNOL setup with required documents.
- Sending various letters to patient/entity regarding claim intimation and further.
- Requesting additional medical records and payment details through File and serve tool.
- Requesting W9 form and initiating the payments in system.
Education
Diploma - Community Health
Public Health Trainimg School
Thiruvananthapuram, India 08.2012 - 05.2015
Bachelor of Science - Physics
Govt College Manimalakkunnu
Koothattukulam, India 07.2007 - 03.2011
St. John's HSS Vadakara
KoothattukulamSkills
- Claim resolution
- Policy processing
- Workflow optimization
- Insurance documentation
- Training and mentoring
- Proficient in [software]
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Malayalam
Proficient (C2)
C2
Accomplishments
- Multiple Annual awards & Monthly RNRs.
Affiliations
- Social activist, worked as volunteer during covid pandemic and 2018 flood in kerala.
Timeline
Senior Associate
Guidehouse India Pvt Ltd
02.2022 - 01.2026
Senior Insurance Operations Specialist
Allianz services
12.2018 - 01.2021
Analyst
Sutherland global services
04.2016 - 12.2018
Diploma - Community Health
Public Health Trainimg School
08.2012 - 05.2015
Bachelor of Science - Physics
Govt College Manimalakkunnu
07.2007 - 03.2011
St. John's HSS Vadakara