Leadsquarred, Kapture & Sales force
Arun Ganeshan
Head of Sales - Health care, Fitness, EV, Banking & Telecom
Bangalore
Summary
Innovative leader with 14+ years of experience building scalable revenue engines, leading cross-functional teams, and optimizing business processes across HealthTech, EV, SaaS, and EdTech. Proven track record in enabling rapid growth, securing venture funding, and aligning GTM strategy with business objectives. Adept in cost reduction, team development, and strategic problem-solving. Now seeking transition into Business Strategy, Growth Operations, Product-led Growth, or Founder’s Office roles.
Overview
14
14
years of professional experience
5
5
Languages
Work History
Head of Sales & Growth Strategy
Shvasa Inc
01.2023 - Current
- Achieved 6X revenue growth in the first 18 months tenure.
- Designed and scaled sales & CX funnels contributing to 10–12% MoM growth.
- Implemented lead behavior analysis to refine marketing targeting & increase conversion.
- Built full-cycle GTM systems and improved customer onboarding & retention.
- Managed hiring, training, and team culture to support strategic goals
- Introduced new channel of incoming flow to increase the efficiency of conversion
- Continues process developments.
Senior Manager – Business Growth & Inside Sales
Mfine - Digital health care
06.2020 - 01.2023
- Led team in scaling revenues that influenced $48M Series C funding.
- Boosted average revenue per agent from ₹1.8L to ₹5L/month.
- Devised agent productivity programs and optimized CX funnels to increase LTV.
- Improved lead-to-conversion ratio from 6% to 23% and ASP from ₹760 to ₹1020.
- Improved lead-to-conversion ratio from 6% to 23% and ASP from ₹760 to ₹1020.
- Owned 13.5 crores monthly revenue, delivered >96% to 110% with annual growth of 20%.
Manager - Inside Sales
Mirable Health Services - Humain Health
03.2019 - 06.2020
- Revenue scaled from ₹30L to ₹2.6Cr/month, enabling $4.3M VC funding.
- Reduced CAC (₹600 → ₹280) and CCD (₹200 → ₹60) through structured funnel management.
- Built and led 30+ member team and expanded revenue from existing customers by 12%
Assistant Manager - Inside Sales (AcadGild)
AEON LEARNING - Education Sales ( E Learning)
05.2016 - 02.2019
- Generated ₹1.5Cr revenue/month through high-velocity tech training sales.
- Spearheaded inside sales at org level, drove lead gen via content, LinkedIn & webinars.
- Contributed to $11.6M Series A fundraise through steady revenue performance.
Team Lead - Sales, Concentrix Technologies
SaaS Product - Citi & Axis bank & Intuit Quick Books Sales & Operation
01.2014 - 05.2016
- Handled 24/7 call centre with accurate service level
- Have built excellent client relationship in the tenure
- Increased agent productivity from 62% to 69%
- Increased call quality score from 82% to 96%
- Cut down the attrition from 13% to 4%
- Maintained daily billable hours along with >98% Service level.
Assistant Team Leader
Serco Global Services - Tata Docomo & Reliance
08.2011 - 01.2014
- Won 3 consecutive award for being top performer
- Handled multi process & multiple domestic clients in the same tenure
- Decreased unplanned leave % from 13% to 4%
- Improved on time login from 89% to 98%
- Worked as QA, trainer and SME at their absence and manage the gaps between the operations.
Education
Executive MBA - Marketing & Strategy
Indian Institute of Management
Bachelor of Computer Applications -
DR CV Raman University
Skills
CORE COMPETENCIES
- Business Strategy & Operations
- Growth & Revenue Enablement
- CAC & P&L Optimization
- Product-GTM Collaboration
- Inside Sales & CX Process Design
- Team Building & Performance Scaling
- SaaS, HealthTech, EdTech, EV sales Experience
- Growth hacking
Software
Cloud agent - Ozonetel
Genesys
Zoho & Sales force
Intuit Quick books & paybooks
Fresh sales & fresh works
Other Professional details
Timeline
Head of Sales & Growth Strategy
Shvasa Inc
01.2023 - Current
Senior Manager – Business Growth & Inside Sales
Mfine - Digital health care
06.2020 - 01.2023
Manager - Inside Sales
Mirable Health Services - Humain Health
03.2019 - 06.2020
Assistant Manager - Inside Sales (AcadGild)
AEON LEARNING - Education Sales ( E Learning)
05.2016 - 02.2019
Team Lead - Sales, Concentrix Technologies
SaaS Product - Citi & Axis bank & Intuit Quick Books Sales & Operation
01.2014 - 05.2016
Assistant Team Leader
Serco Global Services - Tata Docomo & Reliance
08.2011 - 01.2014
Bachelor of Computer Applications -
DR CV Raman University
Executive MBA - Marketing & Strategy
Indian Institute of Management
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