Arun Kumar Appajigudam
Hyderabad
Summary
Seeking a position to utilize my skills and abilities in the field of Automobile Engineering, which offers professional growth while being resourceful, innovative and flexible.
Having practical knowledge in service center. Excellent Automobile engineering background with strong research ability. Adaptive and flexible as per working condition & changes. Hardworking nature, disciplined and passionate. Good Verbal and written communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Service Advisor
Mahavir Mercedes-Benz
04.2024 - 07.2024
- Provided expert service and support to Mercedes-Benz customers, addressing inquiries, diagnosing issues, and managing repair and maintenance schedules
Andon (Floor Team Leader)
Krishna Exclusive Pvt Ltd (Volvo Cars)
02.2020 - 11.2023
- Led the floor team in managing production and service workflows, ensuring adherence to quality standards and efficiency targets
- Coordinated between different departments to streamline processes and resolve any issues promptly
Service Advisor and Andon
Talwar Volvo Cars
02.2016 - 01.2020
- Delivered high-quality customer service as a Service Advisor, handling service requests, coordinating repairs, and managing customer relationships
- Oversaw floor operations and led the team in maintaining service standards and resolving operational challenges
Service Advisor
Kun Hyundai
08.2012 - 01.2016
- Acted as the primary point of contact for customers, providing service recommendations, managing repair orders, and ensuring customer satisfaction
- Andon Job profile: Dealing with both the customers as well as the Technicians; Also drive revenue through service
- Plan and Handle vehicle in flow and outflow
- Floor maintenance
- Vehicle allocation
- Technician trainings schedule planning
- Preparation of daily, weekly, and monthly performance reports
Education
BACHELOR IN AUTOMOBILE ENGINEERING -
JNTU Univercity
05.2012
BOARD OF INTERMEDIATE - MPC
03.2008
BOARD OF S.S.C -
03.2006
Skills
- Customer Service
- Computer Skills
- Multitasking and Organization
- Vehicle assessment
- Strong Work Ethic
- Listening Skills
- Excellent Communication
Languages
Telugu
English
Hindi
Projectsinternships
- Impact Analysis and Optimization on a Frameless Chassis Construction of Bus for Variable Speeds, Developer and implementer, Kukatpally, Telangana, In this frameless chassis type all the components is attached to the body. All the functions of the frame carried out by the body itself. Due to elimination of long frame it is cheaper and due to less weight most economical as well. Only disadvantage is repairing is difficult. This type of frames will affect more in collision of vehicle. In this project we are reducing the impact by modifying the existing design.
- Seat Height Low Rejections of IC Engine Valve, Team leader and developer, Aziz Nagar, Telangana, Any deviation in a valves parameter will seriously affect its performance and may even lead to breakage. Hence valves are screened and rejected before they are supplied to the customer. Our quest has been to identify such deviations in the valves parameters, which make significant contribution to rejection and thereby reduce the percentage of scrap.
Personal Information
- Father's Name: Appajigudem Buchaiah
- Date of Birth: 03/11/91
- Marital Status: Married
- Religion: Hindu
Certification
1.Certified technical service advisor with Hyundai motors.
2.Certified Senior technical service advisor with Volvo cars India.
Declaration
I do hereby declare that the particulars of information and facts stated herein above are true, correct, and
complete to the best of my knowledge and belief.
Place: Yours Sincerely,
Date : A Arun kumar.
Timeline
Service Advisor
Mahavir Mercedes-Benz
04.2024 - 07.2024
Andon (Floor Team Leader)
Krishna Exclusive Pvt Ltd (Volvo Cars)
02.2020 - 11.2023
Service Advisor and Andon
Talwar Volvo Cars
02.2016 - 01.2020
Service Advisor
Kun Hyundai
08.2012 - 01.2016
BOARD OF INTERMEDIATE - MPC
BOARD OF S.S.C -
1.Certified technical service advisor with Hyundai motors.
2.Certified Senior technical service advisor with Volvo cars India.
BACHELOR IN AUTOMOBILE ENGINEERING -
JNTU Univercity
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