Arunkumar Birajdar
SRE - AWS Cloud Support
Mumbai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
SRE
JPMorgan India PVT LTD
Mumbai
05.2022 - Current
- Currently working as SRE in Fund technology team wherein Applications calculate daily NAV app across JP Morgan LOBs
- Part of SRE repave implementation in Fund Tech supporting AWS cloud migrated applications.
Application Support Manager
Morgan Stanley India PVT LTD
Mumbai
09.2019 - 05.2022
- Project 1: Client processing Operations Technology
- Client processing Technology provided solutions in support of Operations processing of clients, developing and supporting a consistent set of platforms for operations to control its client processing activities
- These activities include cash and OTC confirms and client monthly statements, external trade matching and operational workflows including: Client reference data setup and maintenance; trade, confirms and settlement support
- Domain: Banking and Operations client projects experience ranging from trade workflow and client onboarding
- Key Technology Used in project:
- Automation related experience in Unix shell and Python
- Strong SDLC background with Scrum methods
- Hands on experience on enterprise tools set such as Grafana, Splunk, AppDynamics and Pega RPA
- Awareness of, and ability to reason about modern software & systems architectures, including load-balancing, queueing, caching, distributed systems failure modes, Cloud computing - GCP
- Knowledge of Web Services – Apache, Tomcat, SOAP, REST
- Responsibilities –
- Working closely with Development teams to design, build and maintain systems
- Evaluate and ensure availability of components within their teams and identify how to bring all services within SLO
- Monitor systems for implemented automation and set SLI/SLOs/Error budget along with respective stakeholders experience (log collection, visualization, tooling and integration) for Prometheus/Jaeger/Loki
- Identifying, measuring and reducing toil as part of SRE work
- Troubleshoot issues across the entire stack: hardware, software, application and network
- Identify and drive opportunities to improve automation for the company; scope and create automation for deployment, management and visibility of our services
- Represent as SRE in design reviews and operational readiness exercises for new and existing services
- Participate in on-call rotation and periodic conference calls with other specialists from other time zones
- Lead blameless postmortems for any P1 or greater incidents, root cause analysis and introduce continuous improvement solving problems once and for all with the goal of no repeats
- Participate in planning team structure, activities, and involvement in project management activities plus proactive adhoc support.
Lead Support Associate
NOMURA SERVICES INDIA PVT LTD
Mumbai
10.2013 - 09.2019
- Project 1: Cobra PnL Reporting for Asia, Europe and US region
- Project 2: Regulatory Reporting for Asia,Europe and US region
- Domain: Banking and Finance client projects experience ranging from trade lifecycle and reporting /client onboarding / securities lending / fund administration / pension systems and regulatory reporting
- Responsibilities Key Technology Used in project:
- AXIOM SL Controller View, Unix Shell Scripting, SQL, PL/SQL, Autosys R11.3/4.5, Windows Server 2008 R2 Enterprise, Basic Informatica
- Primarily managing L2 support from India wherein getting involved in resolving User Queries which mainly pertains to P&L queries, adjustment related queries which are made to bring FO and BO numbers inline
- Being a reconciliation tool, which is used Globally (ASIA/EMEA/US) by Product Controllers to do their P&L we play a highly challenging role as their entire BAU deliverables is dependent on our Support
- Provide Technical Support to Finance Controllers and Develop reconciliation process and aide in Delivery of Capital Adequacy and Liquidity reports to PRA
- Very good capabilities in understanding the Business Process Functionalities, leading to gaining excellent domain knowledge and I have an experience of dealing with Traders, Business Analysts, Testers and Technical teams internal and external to the firm
- Technically savvy, energetic and result driven professional with experience in batch troubleshoot, batch set-up along with pre-prod testing activities before deployment and release in the production environment
- Do RCA for production issues and provide solutions, Raise Change request/JIRA / SNOW tickets and co-ordinate with L3 team and Users until fix is implemented in production
- Experience of working on work requests/enhancements/change/Problem/Incident/User Request and bug fixes
- Completed ITIL-V3 foundation certification and handy with practices of Incident management, Problem management, Change management, Release & Deployment management
- Proactive user support during Finance year end and month ends, main process included are AUTO-Repricing, PnL/Adjustment Engine and FID2 which are essential to make system available to Product controllers
- When the data is loaded enriched and exposed on the DE side of system to the Cobra Side which is primarily vendor owned Section, responsibility includes checking DTD, MTD, YTD, PL and PV numbers of the regional Books which are owned by Finance Product controllers
- Act as an escalation ladder for L1 team members
- Excellent interpersonal skills and capable of working as a member of a cohesive team, complementing the skills and work of team members
- Familiarity with Operational, Financial procedures and regulations
- Actively participated in Business Continuity and planning/WAR strategy for the supporting application and make sure DR’s and production Environment are in Sync.
Project Engineer
WIPRO TECHNOLOGY PVT LTD
Mumbai
06.2011 - 10.2013
- Key Technology Used in project:
- Unix Shell Scripting, Oracle Toad, Autosys R11.3, IBM Websphere MQ
- Ensure that the system is available at go-live and on an on-going basis with a minimum of disruption
- Manage and Operate GPP-FP on behalf of Citi Bank
- (24/7)
- If any bug found in FPS-GPP application then raise a defect on Test Directory to Fundtech
- Prioritize defects, fixes and enhancements outstanding and Ensure that the system continues to perform to maximum efficiency
- Design and request Enhancements to GPP-FP and Implement releases of the FundTech code
- Scheduling of the jobs is done with the help of Autosys tool
- Our role is to ensure that the entire scheduled job has completed successfully for that day
- We also work on existing jobs and also insert and create new JILS based on requirement
- Have excellent insights of Autosys job and can perform JIL fixes related to these Autosys jobs
- Analyzing, Developing & Deploying Unix shell scripts extensively and automating the system.
- Monitor ticket queues, including tickets generated from alarms (automated) and Interface, with other work groups to troubleshoot and resolve application issues and Perform day-to-day operations, administration and maintenance activities in support of the application.
- Manage application startup/checklist tasks, log files, queues, transactions for exceptions and react (fix/escalate/inform) and Troubleshoot application problems, document resolution activities
- Perform release and deployment activities and Participate in production problem analysis - provide specific, relevant production information to assist in troubleshooting the problem
- To Prepare Release & Backout plan and deploy new releases with Client approval and Help and guide team members in their technical, operations support, release and deployment activities
- Use to provide Level2 production support which included solving production issue/failures within a time bound SLA and providing the root cause of these issues
- As well Also providing effective support during critical month-end and quarter-end and COB processing.
- Providing analytical perspectives to important strategic decisions
- Awarded “Feather in My Cap Reward” in Wipro for successful completion of key release and continued efficient team work
- Worked in 24X7 Production Support for project “GPP - Faster Payments” for Client ‘Citi Bank’which was the first new payments service to be introduced in the UK for more than 20 years
- It enables, for the very first time, phone, internet and standing order payments to move fastly and securely, almost at the touch of a button
- There are 10 current banks and building societies who are members of the scheme
Education
Master of Science - Information Technology
Sk Somaiya
Mumbai 10.2009 - 10.2011
Skills
AWS Cloud
Certification
AWS Certified Cloud Practitioner
Timeline
SRE
JPMorgan India PVT LTD
05.2022 - Current
Application Support Manager
Morgan Stanley India PVT LTD
09.2019 - 05.2022
Lead Support Associate
NOMURA SERVICES INDIA PVT LTD
10.2013 - 09.2019
Project Engineer
WIPRO TECHNOLOGY PVT LTD
06.2011 - 10.2013
Master of Science - Information Technology
Sk Somaiya
10.2009 - 10.2011
AWS Certified Cloud Practitioner
ITIL V3 Foundation Level
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