Arunkumar G.R.
Thiruvananthapuram
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Level One Seller
Fiverr
Thiruvananthapuram
03.2022 - Current
- Five star rated
- Worked on various projects, clients from UK, US, Canada, Netherlands, Switzerland, Germany
- Provided technical advice on product use and operation.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Modified existing software systems to enhance performance and add new features.
- Identified needs of customers promptly and efficiently.
Manager
Aptara
Thiruvananthapuram
07.2011 - 03.2022
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Developed and implemented strategies to increase customer satisfaction and loyalty. Clients from various international STEM publishers
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Delegated work to staff, setting priorities and goals.
- Created monthly reports for senior management summarizing operational performance metrics.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored staff performance and addressed issues.
Production Associate Gr. I
Focal Image
Thiruvananthapuram
02.2003 - 04.2010
- Leveraged LaTeX skills to input and compile data gathered from various sources.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Post Graduate Diploma in Computer Application - Computer And Information Sciences
L.B.S. Centre For Science And Technology
Thiruvananthapuram01-2002
Bachelor of Science -
University of Kerala
Thiruvananthapuram05-1999
Skills
- Professional Networking
- LaTeX
- XML
- WordPress
- Typesetting
- Publishing
- Moodle
Affiliations
- Received Best employee award twice
- Created and Maintaining WordPress websites using tipi builder
- End to End Journal Typesetting using LaTeX
- eLearning site created and Managing
- Completed a course on Web Application Developer (ER&DCI)
- Completed a course on Multimedia with WEB DESIGN (COMPUT INDIA INTERNATIONAL)
- Completed a course on Computer Hardware Maintenance (College of Engineering, Trivandrum)
- Typewriting Higher Certificate
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Tamil
Elementary (A2)
A2
German
Beginner
A1
Timeline
Level One Seller
Fiverr
03.2022 - Current
Manager
Aptara
07.2011 - 03.2022
Production Associate Gr. I
Focal Image
02.2003 - 04.2010
Post Graduate Diploma in Computer Application - Computer And Information Sciences
L.B.S. Centre For Science And Technology
Bachelor of Science -
University of Kerala
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