Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Arunkumar Kandan

Chennai

Summary

Operations Analyst with 1.9 years of experience in optimizing processes, asset management, and workflow automation across inventory, utilities, and facilities. Proficient in Maximo, Power BI, and Excel to enhance operational efficiency, reduce downtime, and improve decision-making. Experienced in incident management, SLA compliance, and vendor relations, with a strong focus on process optimization and data-driven insights to support business goals.

Overview

2
2
years of professional experience

Work History

Operations Analyst

MarbleLife Gulf
06.2022 - 02.2024
  • Led the automation of maintenance scheduling in Maximo, reducing manual processes by 30% and significantly improving maintenance compliance, resulting in optimized service delivery.
  • Designed and deployed a Power BI dashboard for real-time tracking of quality assurance KPIs on the operations floor, focusing on maintenance quality, asset reliability, and service performance. The dashboard led to a 25% improvement in key quality assurance metrics by enabling proactive identification of quality gaps.
  • Implemented Maximo Data Loader (MDL) and Generic Data Loader (GDL) to streamline bulk data management, reducing manual data entry errors by 25% and improving the efficiency of asset data imports/exports.
  • Developed custom Cognos reports to track asset performance, enabling managers to identify high-maintenance assets, which resulted in a 20% reduction in operational downtime due to better maintenance planning.
  • Performed RCA initiative using inventory data, identifying recurring issues with critical assets, which led to the development of preventive maintenance strategies and reduced unplanned downtime by 15%.
  • Conducted a detailed gap analysis of Maximo processes, identifying inefficiencies in asset management workflows, and implemented process improvements that reduced operational delays by 30% and optimized resource allocation.
  • Conducted quality control assessments to ensure adherence to organizational standards, enhancing service delivery. Managed payroll and biometric configurations, improving workforce management and attendance tracking.
  • Managed workshop operations, coordinating schedules and resources to optimize efficiency and quality. Participated in ISO audits to ensure compliance and drive continuous process improvement.
  • Utilized ServiceNow to manage and prioritize incident tickets, ensuring timely resolution and compliance with SLAs. This led to a 15% reduction in ticket resolution times and improved service delivery.
  • Implemented a vendor management process in Maximo to track vendor performance, service timelines, and SLA compliance, improving vendor relationships by 15% and reducing procurement delays by 10%.
  • Managed cross-functional teams to execute projects, ensuring alignment with business objectives, efficient resource allocation and timely delivery. Monitored project progress and expenses and ensured adherence to budgets.

Education

B.Sc - Psychology

Dr. M.G.R. Educational And Research Institute
Chennai, India
01-2018

Skills

    Data Analysis: Excel (Advanced), VBA, SQL, Power BI

    Asset & Workflow Management Tools: IBM Maximo, IBM Cognos, Matrix, Gateway

    Process Optimization and Management: Risk management, Agile, JIRA, ServiceNow, Root Cause and KPI Analysis, Data Modelling

Languages

English
Hindi
Tamil
Telugu

Timeline

Operations Analyst

MarbleLife Gulf
06.2022 - 02.2024

B.Sc - Psychology

Dr. M.G.R. Educational And Research Institute

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Arunkumar Kandan