ARUNKUMAR M
CHENNAI
Summary
excelling in customer service and team leadership. Successfully developed strategies that enhanced customer satisfaction and loyalty. Skilled in emergency management and cash flow management, I thrive in fast-paced environments, ensuring prompt resolution of issues while maintaining a positive brand image.
Overview
8
8
years of professional experience
Work History
Manager
ARUNKUMAR M
CHENNAI
05.2019 - 11.2024
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Monitored staff performance and addressed issues.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Emergency Medical Technician
ARUNKUMAR M
CHENNAI
11.2016 - 02.2019
- Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Collaborated with medical personnel to quickly treat and transport patients.
Education
Bachelor of Science - B.SC-BIOTECHNOLOGY
BHARATHIDASAN UNIVERSITY
TRICHY04-2016
MEDICAL LABORATORY TECHNICIAN -
BHARAT SEVAK SAMAJ
ARIYALUR04-2014
Skills
- Customer service
- Tally software
- Invoicing and billing
- Cash flow management
- CCTV maintenance
- Wireless networking
- CCTV operator
- Team leadership
- Emergency management
- Staff management
Affiliations
National Service Scheme (NSS) -
Organized and managed a community service project, 'Clean Chennai,' engaging 50 volunteers to clean a local park, and developed and implemented a literacy program for underprivileged children in a local community center, assisted in organizing and coordinating various NSS events, including camps, workshops, and seminars, gained experience in teamwork, communication, leadership, and community outreach
The Bharat Scouts and Guides (BSG)
- Mountaineering, trekking, hiking, and camping are popular adventure activities
- Scouts and Guides also engage in activities like patrol expeditions, obstacle course challenges, and water activities
- Rifle and pistol shooting, archery, rock climbing, and rappelling are other adventure-based activities
Accomplishments
National Service Scheme (NSS)
The Bharat Scouts and Guides (BSG)
Trauma care systems Emergency Medical Technician (Tamil Nadu 108 ambulance service)
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Manager
ARUNKUMAR M
05.2019 - 11.2024
Emergency Medical Technician
ARUNKUMAR M
11.2016 - 02.2019
Bachelor of Science - B.SC-BIOTECHNOLOGY
BHARATHIDASAN UNIVERSITY
MEDICAL LABORATORY TECHNICIAN -
BHARAT SEVAK SAMAJ
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