Arun Kumar Mangala
Infrastructure Engineer
Bangalore
Summary
Dynamic Infrastructure Engineer with over 10 years of experience in designing, implementing, and optimizing IT infrastructure solutions. Proven expertise in managing complex projects, enhancing system performance, and ensuring robust security protocols. Adept at leading cross-functional teams and fostering collaboration to align infrastructure initiatives with organizational goals. A strong track record in budget management, vendor negotiations, and capacity planning, resulting in improved operational efficiency and cost savings. Committed to driving innovation and continuous improvement in infrastructure operations
Overview
10
10
years of professional experience
4
4
years of post-secondary education
3
3
Certificates
Work History
Lead Systems Engineer
Smiths Detection Systems Private Limited
Bangalore
04.2021 - Current
- Developed and executed IT infrastructure
strategy aligned with business goals (cloud,
on-premises, hybrid). - Forecasted future infrastructure needs and
planned upgrades/expansions.
Collaborated with Project Services Technology
Manager to deliver IT infrastructure projects on
time and within budget.
•
Led and mentored a team of infrastructure
engineers, fostering a culture of continuous
improvement.
•
Ensured cohesive operation and integration of
services across IT departments.
•
Oversaw accurate weekly timesheets for
technical resources, documenting tasks
completed.
•
Maintained and optimized network, server,
storage, backups, and virtualization
environments. - Implemented and managed disaster recovery
and business continuity plans.
•
Ensured robust IT infrastructure security measures
met ISO 27001 and AERB compliance.
•
Managed relationships with technology vendors
to ensure optimal value and service levels.
•
Led proof-of-concept projects for new
infrastructure solutions.
•
Provided capacity management reports to Senior
Management for informed decision-making.
IT Data Center Operations Engineer
VMware India
Bangalore
02.2020 - 03.2021
- Install/remove/relocate distributed systems, to include servers, storage, and SAN hardware in VMware data centers
- Prioritizing requests to deploy servers, storage and network devices to meet business deadlines
- Managing floor, cabinet space, cooling, power, network port, and all consumable capacities
- Design,support and maintain engineering test environments
- Troubleshooting of Servers, Storage and Network Hardware, Software, and Configuration of all components
- Participate in development and documentation of standard methodologies
- Deploy, configure and support various network switches including, but not limited to,Dell, Cisco, Brocade, etc.
- Install/remove/relocate patch cables for systems and storage hardware
- Inventory management for servers, components and cables for operational consistency
- Track and trend operational characteristics within datacenter environments
- Track and communicate progress of assignments and projects using web-based tools
- Prepare & present weekly status reports of assignments/projects at weekly staff meetings
- Ensure compliance with datacenter standards, policies, and processes via defined change control process
- Train/mentor junior level tech staff in various technical areas, systems, network, and storage
Lab Support Engineer
DellEMC
Bangalore
07.2016 - 02.2020
- Design, Install, configure and maintain computer hardware and software systems in Data center
- Monitor computer systems, cooling, Power, remote consoles and networks to ensure they function efficiently
- Maintain all operations systems and perform all emergency functions required for smooth operation
- Maintain network structure of a data center by managing VLAN, Subnet and IP details
- Troubleshoot network systems to identify and fix performance issues
- Supervise work and maintain comprehensive workflow and ticketing system
- Prepare reports on projects and infrastructure updates regularly
- Design plans as well as lead initiatives for the optimization and restructuring of network, racks space and Power
- Provide solutions to complex problems on the integration of various technologies
- Install, configure, and upgrade the VMware and different operating systems
- Maintain up-to-date knowledge of Datacenter administration
- Collaborate with Network operation team, facility team and data center managers to develop action plan for improved operations
- Conduct inspection on power and cooling systems to ensure they are operational and efficient
- Resolve operational, infrastructure, network or hardware incidents in a datacenter
- Install/remove/relocate patch cables for systems and storage hardware
- Interact with third party vendors and contractors
- Participate in and deliver on a number of high impact small to mid-scale projects
- Participate in team meetings for metric analysis and project status updates
- Organized a disaster recovery system for complex systems and trained the staff on the same
Techno Functional Consultant
IPOTT SAIS IT HUB PVT LTD
Bangalore
09.2014 - 06.2016
- Maintained Data center equipment's and software and performed regular troubleshoot on process
- Facilitated the growth of the IT Infrastructure service support and participated in the development of its products and services
- Prepared reports on projects and updated it regularly
- Coordinated the daily activities of group and department
- Managed the Data center infrastructure and ensured the support to the facilities
- Ensured the work was completed in accordance with the regulations of data protection
- Maintained the Data center infrastructure such as capacity management, datacenter tools and monitored the services
- Prepared a list of all inventory required for the continuous functioning of the data center system
- Organized a disaster recovery system for complex systems and trained the staff on the same
- Handled projects and used judgement to resolve various problems
Education
B.Tech - Mechanical Engineering
RGUKT
Kadapa, Andhra Pradesh 07.2010 - 06.2014
Skills
Data center operations management
undefinedTimeline
Lean Six Sigma Yellow Belt
07-2023
Certified Scrum Master
10-2022
Lead Systems Engineer
Smiths Detection Systems Private Limited
04.2021 - Current
VMware Certified Professional
08-2020
IT Data Center Operations Engineer
VMware India
02.2020 - 03.2021
Lab Support Engineer
DellEMC
07.2016 - 02.2020
Techno Functional Consultant
IPOTT SAIS IT HUB PVT LTD
09.2014 - 06.2016
B.Tech - Mechanical Engineering
RGUKT
07.2010 - 06.2014
Certification
VMware Certified Professional
Accomplishments
Employee of the Year - FY24
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