Summary
Overview
Work History
Education
Skills
Interests
Hobbies
Timeline
SoftwareEngineer

ArunKumar Mayavelu

Chennai,TN

Summary

Seeking AWS cloud & DevOps Engineer position where a background in the design, implementation, and deliverance of software and infrastructure can be used in any industry to secure performance, latency, and efficacy. Professional Summary: Around 15 plus years extensive work experience in Microsoft Windows System Administrator, and nearly 2 years of work experience in Amazon Web Services & DevOps. Hands on experience of Amazon Web Services (EC2, ECS, ELB, S3, VPC, Route 53dns, IAM, Lambda, EMR and CloudWatch etc.) Working knowledge on Terraform, GitHub, Jenkins, and Harness.

Overview

17
17
years of professional experience

Work History

Senior Engineer

ALTIMETRIK INDIA PVT
11.2019 - Current
  • Experienced in managing infrastructure as a code using tools Terraform.
  • Expertise creating AWS resources by using Terraform and manage infrastructure as a code.
  • Experienced setup CI/CD pipeline using Jenkins.
  • Proficient in AWS services like VPC, EC2, ECS, S3, ELB, AutoScalingGroups(ASG), EBS, RDS, IAM, Route 53, CloudWatch, CloudFront, CloudTrail, Cloudformation.
  • Configured AWS Identity Access Management (IAM) Group and users for improved login authentication.
  • Created and configured elastic load balancers and auto scaling groups to distribute the traffic and to have a cost efficient, fault tolerant and highly available environment.
  • Created S3 buckets in the AWS environment to store files, sometimes which are required to serve static content for a web application.
  • Created snapshots to take backups of the volumes and also images to store launch configurations of the EC2 instances.
  • Responsible for performing tasks like Branching, Tagging, and Release Activities on Version Control Tools in GitHub.
  • Worked on CI/CD tool Jenkins & Harness to automate the build process from version control tool into testing and production environment.
  • Perform Production builds, when Change Request is approved.
  • Dev team needs to approve the Build before start of the build.
  • Worked on every month AMI update for .net stacks and Linux machine.
  • Created Jenkins AMI update Automation using shell script.
  • Worked on step schedule for reducing the running instances in non-working hour for cost cutting.
  • Worked on Switching from MDT to MST time changes.

Senior System Engineer

ALTIMETRIK INDIA PVT
04.2015 - 11.2019
  • Configuring and installing servers through RDP VIA ID rack login console.
  • Configuring and managing the Domain Controller server 2012 r2.
  • Configuring and managing the printer server.
  • Configuring and managing the WSUS server.
  • Managing DHCP server.
  • Configuring and troubleshooting Mac machine.
  • Handling tickets incident and New request under End User and Server Support Team Queues.
  • Moving host name users in the Right OU.
  • Creation of Avaya phone extension for new joiners.
  • Allot a laptop for new joiners.
  • Taking ownership for resolving the issue.
  • Configuring and troubleshooting network printers.
  • Manage Avaya IP phones and do Craft resetting.
  • Creation of Avaya extensions.
  • Running Antivirus patch updates.
  • Installing /Upgrading/Troubleshooting win10.
  • Resolving MS-office corrupted issue.
  • Raising a request for external vendor for Laptop and Server Avaya Phone hardware issue.
  • Installing Linux OS via dual boot option.
  • Following ITIL process.
  • Knowledge in Network level identifying patch panel, Access point switch, firewall identifying network issue basic level.
  • Managing MacAfee console.

Technical Supervisor

JUMBO ELECTRONICS
10.2008 - 10.2014
  • Worked as Technical Service Engineer in SONY VAIO ASP in (UAE).
  • Technical support for system recovery.
  • Diagnosing the hardware issues for Laptop, Tablet, Mobile and All in One Desktop.
  • Diagnosing the blue screen errors.
  • Creating the images for all model.
  • Updating bios and firmware.
  • Replacing the failure parts.
  • Understanding the customer issues.
  • Assisting for data recovery support.
  • Conducting the training classes for new comers.
  • Attending new product Technical Meeting in SONY MIDDLE EAST.
  • Raising Quality issue on the new product and escalating to SONY MIDDLE EAST.
  • Preparing estimation for physical damage Laptops.
  • Installing /Upgrading/Troubleshooting win10.

Technical Support Engineer

IBM
01.2008 - 06.2008
  • Employed through INFO SERVICE (Bangalore) Role:.
  • Configuring and Troubleshooting of IBM ThinkPad, IBM Think Center.
  • Assisting technical support for system recovery.
  • Understanding the customer issues.
  • Resolving the problem over the phone and escalating to the next level.
  • Troubleshooting and identifying Blue Screen errors.
  • Assisting for data recovery support.
  • Assigning the ticket to ASP support teams.
  • Follow-up with end user customer for rating the service and product.
  • Handling escalation ticket and resolving the issue.
  • Troubleshooting the issue over the remote session.
  • Providing technical news update to the team.
  • Coordinating with end user for new product purchase.

Customer Support Engineer

CMS Computers Bangalore
12.2005 - 01.2008
  • Configuring and Troubleshooting of IBM, HP Compaq, HCL & Dell Desktops and Laptops.
  • Installing, Configuring & troubleshooting of Win2k Professional & XP Professional.
  • Installing and configuring clients such as XP, Win2000 Prof,.
  • Creating shares and permissions on Windows 2000/2003 Servers.
  • Configuring and Troubleshooting of outlook Express ,Microsoft outlook & Lotus.
  • Configuring and Troubleshooting of Xerox, Samsung, HP LaserJet series of Network printers, all model DeskJet’s, all model DMP printers & Scanners.
  • Attending preventive maintenance for printer ,desktop, laptops.
  • Attending server hardware related call HP,IMB DELL.
  • Configuring Raid for new server installation.
  • Updating server hardware patches.
  • Monitor error logs for server hardware issue follow up vendor for replacement.

Desktop Support Engineer

Helix Automation (P) Ltd
Bangalore
10.2004 - 11.2005
  • Installation and Troubleshooting of Hcl, HP Desktops, and Network printers.
  • Installing /Upgrading/Troubleshooting windows 98/ME/XP/2000 Professional.
  • Deploying & Migration of Hp Compaq, Hcl and desktops and laptops.
  • Attending calls BWSSB, BSNL Bangalore.
  • Handling terminal.
  • Handling Desktop and printer calls.
  • Configure MS outlook and outlook express.
  • Configuring lotus notes Organization: Virtual Galaxy systems (P) Ltd, Cuddalore, Tamil Nadu.

Desktop Support Engineer

02.2003 - 09.2004
  • Installation and Troubleshooting of Hcl, Assembled Desktops, & printers.
  • Troubleshooting Hardware Issues.

Assembling and Testing Engineer

IBM PC Manufacturing Company Ltd, Pondicherry
05.2002 - 07.2002
  • Assembling and Testing of IBM machines.
  • Final verification test.

Education

Master of Science - Information Technology

Annamalai University

AWS Certified Solutions Architect – Associate Microsoft Certified System Administrator (M.C.S.A) - undefined

Diploma - Computer Hardware and Networking

Skills

Technical expertise

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Interests

Planting Trees & Organic Farming

Hobbies

Planting trees to reduce global warming

Timeline

Senior Engineer

ALTIMETRIK INDIA PVT
11.2019 - Current

Senior System Engineer

ALTIMETRIK INDIA PVT
04.2015 - 11.2019

Technical Supervisor

JUMBO ELECTRONICS
10.2008 - 10.2014

Technical Support Engineer

IBM
01.2008 - 06.2008

Customer Support Engineer

CMS Computers Bangalore
12.2005 - 01.2008

Desktop Support Engineer

Helix Automation (P) Ltd
10.2004 - 11.2005

Desktop Support Engineer

02.2003 - 09.2004

Assembling and Testing Engineer

IBM PC Manufacturing Company Ltd, Pondicherry
05.2002 - 07.2002

Diploma - Computer Hardware and Networking

AWS Certified Solutions Architect – Associate Microsoft Certified System Administrator (M.C.S.A) - undefined

Master of Science - Information Technology

Annamalai University

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ArunKumar Mayavelu