Arunkumar Paramasivam
Chennai
Summary
Accomplished Systems Engineer with a proven track record at Cisco Systems India Pvt Ltd, enhancing sales through expert customer engagement and technical acumen. Skilled in information security and building strategic relationships, I significantly contribute to project success and client satisfaction. Specialize in crafting tailored solutions that address complex challenges, demonstrating exceptional problem-solving and interpersonal skills.
Overview
18
18
years of professional experience
Work History
Systems Engineer - Sales
Cisco Systems India Pvt Ltd
Bangalore & Chennai
03.2015 - Current
- Assisted account executives with prospect evaluation and qualification.
- Developed and wrote technical documentation for products.
- Arranged demonstrations or equipment trials to persuade customers and drive sales.
- Created sales or service contracts for customer review and acceptance.
- Identified opportunities for upsells or additional services related to existing projects.
- Resolved technical issues during pre-sales process with clients.
- Built relationships with key decision makers within target accounts.
- Planned various product configurations to meet diverse customer needs.
- Proactively identified areas where improvements could be made within the pre-sales process.
- Recommended improvements to customers and demonstrated potential cost reductions and process improvements.
- Collaborated with sales team to devise strategies for positioning products against competitors.
- Prepared technical proposals, cost estimates, and other documentation as required by customers.
- Maintained active communication with internal stakeholders throughout the pre-sales process.
Consultant – Business Solutions
Bharti Airtel Ltd
Bangalore
06.2011 - 03.2015
Solution Architect
Orange Business Services
Mumbai
12.2007 - 05.2011
Network Engineer
Ramco InfoTech Limited
Mumbai
06.2006 - 12.2007
Education
Bachelor of Engineering
Anna University
Chennai06-2006
Skills
- Information security
- Cost estimates
- Customer proposals
- TCP/IP protocol
- Network architecture
- Cybersecurity principles
- IT infrastructure
- Hardware and software installation
- Proof of concept
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Timeline
Systems Engineer - Sales
Cisco Systems India Pvt Ltd
03.2015 - Current
Consultant – Business Solutions
Bharti Airtel Ltd
06.2011 - 03.2015
Solution Architect
Orange Business Services
12.2007 - 05.2011
Network Engineer
Ramco InfoTech Limited
06.2006 - 12.2007
Bachelor of Engineering
Anna University
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