Accomplished Systems Engineer with a proven track record at Cisco Systems India Pvt Ltd, enhancing sales through expert customer engagement and technical acumen. Skilled in information security and building strategic relationships, I significantly contribute to project success and client satisfaction. Specialize in crafting tailored solutions that address complex challenges, demonstrating exceptional problem-solving and interpersonal skills.
Overview
18
18
years of professional experience
Work History
Systems Engineer - Sales
Cisco Systems India Pvt Ltd
Bangalore & Chennai
03.2015 - Current
Assisted account executives with prospect evaluation and qualification.
Developed and wrote technical documentation for products.
Arranged demonstrations or equipment trials to persuade customers and drive sales.
Created sales or service contracts for customer review and acceptance.
Identified opportunities for upsells or additional services related to existing projects.
Resolved technical issues during pre-sales process with clients.
Built relationships with key decision makers within target accounts.
Planned various product configurations to meet diverse customer needs.
Proactively identified areas where improvements could be made within the pre-sales process.
Recommended improvements to customers and demonstrated potential cost reductions and process improvements.
Collaborated with sales team to devise strategies for positioning products against competitors.
Prepared technical proposals, cost estimates, and other documentation as required by customers.
Maintained active communication with internal stakeholders throughout the pre-sales process.