Summary
Overview
Work History
Education
Skills
Certification
Timeline
Disclaimer
Generic

Arun kumar Sridhar

Chennai

Summary

Diligent Support specialist with 5+ years of experience in financial crime investigations and providing exceptional support. Skilled in troubleshooting and resolving technical issues, streamlining processes to enhance user satisfaction and operational efficiency. Proven ability to manage complex investigations and ensure compliance, delivering seamless user experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Support Specialist - Mid II

Revolut Fintech
03.2024 - Current
  • Acted as in-house subject matter expert (SME) for AML transaction monitoring processes and Client onboarding (KYC/CDD/EDD) and best practices
  • Analyzed and investigated AML alerts generated by the monitoring system to identify potential suspicious activity.
  • Applied strong understanding of Revolut Risk & Control Framework to enhance AML processes and support continuous risk management improvements
  • Led customer support initiatives, enhancing user experience through effective problem resolution.
  • Mentored junior support staff, fostering skills development and promoting knowledge sharing.
  • Implemented process improvements that streamlined ticket handling and increased team efficiency.


Senior Analyst

Standard chartered Global Business Ltd
09.2022 - 02.2024
  • Executed KYC/CDD reviews for individuals, entities, and merchants per policy and regulations.
  • Performed risk-based screening (PEP, Sanctions, Adverse Media) for live and periodic reviews.
  • Liaised with clients via RFI through Relationship Managers to fulfill AML/compliance needs.
  • Analyzed financial data to identify trends and support strategic decision-making.

Associate

Equiniti India Private Limited
01.2022 - 08.2022
  • Managed daily workflow of client transition/conversion operations and data analysis.
  • Monitored all aspects of transition/conversion, including data requirements, regulatory and compliance impacts, and data transfers.

5th Engineer

ISD & Ocean Sparkle Limited
09.2019 - 09.2021
  • Vessel details - GRT-356, NRT-107, BHP- 1973 x 2
  • Main engine type - NIIGATA 6L28HX, 4S inline TC, O/P-2x1471KW
  • Z-P31 Propulsion
  • Utilized best practices and troubleshooting techniques to resolve machinery issues.
  • Oversaw preventive maintenance of air compressors and diesel generators.

Education

B-Tech - Marine Engineering

International Maritime Academy
08.2018

Skills

  • Ample knowledge in MS Office (Word, Excel, Power point)
  • Concepts of KYC, AML, CDD and EDD for compliance requirements
  • Basics of Certified fraud examiner
  • SQL (Data extraction, queries, and reporting)
  • Python: Basics of scripting

Certification

Surveillance screening - Bronze (SCB)

CFE - Certified fraud examiner

SQL - Concepts

Data - Essentials from Data mites

Timeline

Support Specialist - Mid II

Revolut Fintech
03.2024 - Current

Senior Analyst

Standard chartered Global Business Ltd
09.2022 - 02.2024

Associate

Equiniti India Private Limited
01.2022 - 08.2022

5th Engineer

ISD & Ocean Sparkle Limited
09.2019 - 09.2021

B-Tech - Marine Engineering

International Maritime Academy

Disclaimer

I do hereby declare that the particulars of information mentioned above are true and complete to the best of my knowledge and belief. Date: Place: Signature

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