ARUN KUMAR V
Consultant
Bangalore
Summary
Experienced and enthusiastic Consultant with track record of success . Possesses interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Consultant
TATA Consultancy Services Limited
Bangalore
11.2022 - Current
- Project: Envestnet - Supporting previous job role of managing AD DS Services, Office 365 and Okta Single Sign On
- No Impact to Service delivery during transition
- Evaluated staff performance and provided coaching to address inefficiencies.
Senior Manager, IT Operations
Envestnet Yodlee
Bangalore
02.2020 - 11.2022
- Framing Information Technology strategies to assist with future need
- Managing the technology resources of the company & establishing a team, imparting orientation & training
- Planning, organizing, and controlling daily operations along with implementing, operating, and leading technology solutions in a complex environment
- Assisting the team in resolving business issues, coordinating with various stakeholders, and ensuring timely closure of open action items
- Windows 2008/2012/2016 Server
- Active Directory, DHCP, and DNS Server on Windows Server 2008/2012/2016 platform
- Office365 Suite, including migration from On-premise to Cloud and Tenant to Tenant Migration
- Patch Management using WSUS 3.0 server
- Implemented Single Sign-on Solution (Okta) with Multi-tier architecture. Integrated 175+ Apps including Workday, Radius, etc., with Workday as Master
- Automation using batch, PowerShell on Client and Server tasks
- Furnishing L3 level support and managing L2 and L1 Operations Engineers for Envestnet | Yodlee, and Envestnet
- Essayed a key role in overcoming critical challenges during the execution of projects
- Attributed the specific expertise for each team member across various hardware and built a supporting training series to address knowledge gaps
- Initiated an issues management process for critical tasks that was adopted as a departmental practice, resulting in improved issue resolution times
System Administrator
Datawise Consultants Private Limited
Bangalore
05.2005 - 02.2006
- Involved in configuring, troubleshooting, and maintaining:, Mdaemon Mail server
- Engaged in configuring and applying the group policies to the clients
- Assisted the clients for MS Outlook and Office Outlook 2000/2003
- Helped the clients for all Microsoft Products and configured folder permissions for the users
- Aided all third-party software and oversaw the maintenance of LAN network
Support Engineer
Lucid IT Solutions
Bangalore
09.2004 - 04.2005
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Monitored systems in operation and quickly troubleshot errors.
- Collaborated with vendors to locate replacement components and resolve problems proactively
- Upgraded operating systems and computer software to perform compatibility with programs.
Support Engineer
Infoterrain Technologies
Bangalore
08.2003 - 08.2004
- Configured hardware, devices, and software to set up work stations for employees.
- Installed, configured and maintained computer systems and network connections.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed and configured operating systems and applications.
Education
Bachelor of Science - Information Technology
KSOU
Bangalore, India 03.2008 - 03.2010
Diploma - Electronics & Communication Engineering
S.V.K. Polytechnic
Bangalore, India 06.2000 - 03.2003
Skills
Active Directory, DNS, DHCP
Office 365
Okta Single Sign-On
Windows Server Management (2012/2016)
Certification
Okta Certified Professional
Accomplishments
- Expert Exchange: Certified Microsoft 365 Master- March 2022
- Envestnet Yodlee Awarded MVP Q3-2021: - Planning, Designing and Execution for Cross Tenant Migration
- Envestnet Yodlee Awarded MVP Q3-2020: - Migrating and Implementing Email Services with the Integration of Collaboration Tools
- Envestnet Yodlee Awarded MVP Q4-2018:
- Envestnet Yodlee Awarded MVP rd Q3-2014: Implementing Okta Single Sign On
- Envestnet Yodlee Awarded MVP Q3-2013: Mitigating Java Vulnerabilities, Implementing MissionMode and creating PS scripts for automating tasks on Infrastructure level.
Timeline
Consultant
TATA Consultancy Services Limited
11.2022 - Current
Senior Manager, IT Operations
Envestnet Yodlee
02.2020 - 11.2022
Bachelor of Science - Information Technology
KSOU
03.2008 - 03.2010
System Administrator
Datawise Consultants Private Limited
05.2005 - 02.2006
Support Engineer
Lucid IT Solutions
09.2004 - 04.2005
Support Engineer
Infoterrain Technologies
08.2003 - 08.2004
Diploma - Electronics & Communication Engineering
S.V.K. Polytechnic
06.2000 - 03.2003