Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arun Kumaran G

Client Relationship Manager
Bengaluru

Summary

Business-driven individual with a proven track record of retaining clients and fostering lucrative partnerships. Over 8 years of experience in organisations establishing strategic planning, data analysis, and decision-making processes. Increased revenue by 20% through long-term partnerships and spearheaded a data-driven initiative that reduced client operating costs by 15%. Skilled at facilitating collaboration across diverse teams and driving innovative solutions to complex business challenges.

Overview

8
8
years of professional experience
17
17
years of post-secondary education
2
2
Certifications

Work History

Senior Manager, Business Acquisition

NeoNiche Integrated Solutions Pvt Ltd
02.2024 - Current
  • Event planning and execution
  • Budget management and resource allocation
  • Vendor sourcing, negotiation, and management
  • Risk identification, mitigation, and contingency planning
  • Event logistics coordination (travel, accommodation, registration)
  • Post-event evaluation and reporting
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.


Major project:

  • Siemens GBS IN Annual Event, Bengaluru: Managed all aspects for 1,250 attendees, resulting in over ₹1 crore in revenue.
  • Lenovo B2C Partner Meet, Goa: Managed all aspects for 200 attendees, resulting in over ₹58 lakhs in revenue.
  • Lenovo Partner Meet, Macau: Managed all aspects for 150 attendees, resulting in over ₹75 lakhs in revenue.

Client Service and Relationship Manager

T S Jeans Care India Pvt Ltd
03.2022 - 11.2023
  • Influenced key company decisions through effective communication with senior leadership.
  • Building and maintaining strong client relationships, ensuring satisfaction and loyalty.
  • Communicating effectively to convey information and address client needs.
  • Identifying and resolving client issues promptly, ensuring a positive experience.
  • Leading client service teams, providing guidance, and fostering a collaborative work environment.
  • Successfully implementing strategies leading to increased client retention and repeated business.
  • Developing and executing efficient onboarding processes, ensuring a smooth transition for new clients.
  • Collaborating with sales, marketing, and other departments to align client service efforts with overall business goals.
  • Adapting to changing client needs and market conditions, ensuring the delivery of relevant and effective solutions.

Business Development Associate

BYJU’s – Think and Learn Pvt Ltd
01.2022 - 03.2022
  • Lead generation
  • Demo conduction
  • Mentoring parents and counselling students
  • Analyzing student capacity and capabilities
  • Marketing and product pitching
  • Sales and deal closures

Events and Marketing Specialist

AKNA Events
04.2016 - 12.2021
  • Organizing end to end event services
  • Vendor management
  • Logistics handling
  • Client relationship
  • Budgeting for the event
  • Effective event marketing campaign
  • Monitoring from start to the closing of event
  • Understanding target audience
  • Post event reporting and Analysis
  • Managing post event communications
  • Feedback of event
  • Reviewing goal of event
  • Sponsorship negotiations
  • Creative Contents
  • Fundraisers for NGOs
  • Cultural events


Corporate Connects

∙ Siemens ∙ Indian Institute of Management- Bangalore ∙ Ascend Telecoms ∙ Indus Towers ∙ TongueStun ∙ Altisource ∙ Google ∙ AWS ∙ Britannia ∙ ELCITA ∙ Suzuki

NGO Connects

∙ NIMHANS ∙ Astha ∙ Compassionate Clowns ∙ One Step At A Time (OSAAT)∙ Karunashraya ∙ Shankar Eye Hospital∙ SKID

Education

Bachelors of Engineering - Mechanical Engineering

Cambridge Institute of Technology
Bengaluru
07.2010 - 06.2015

Pre-University Course - Computers

Sree Cauvery PU College
Bengaluru
06.2008 - 05.2010

Secondary School Leaving Certificate -

Sree Cauvery School
Bengaluru
06.1998 - 05.2008

Skills

    Fluency in English

    Relationship building and management

    Fluency in Kannada

    Fluency in Hindi

    Client Relationships

    Risk management

    Product knowledge

    Staff Management

    Negotiation expert

    Training and mentoring

    Team Building

    Fluency in Tamil

    Fluency in Malayalam

    Fluency in Telugu

Certification

District Level – Basketball & Ball Badminton (2007)

Timeline

Senior Manager, Business Acquisition

NeoNiche Integrated Solutions Pvt Ltd
02.2024 - Current

Client Service and Relationship Manager

T S Jeans Care India Pvt Ltd
03.2022 - 11.2023

Business Development Associate

BYJU’s – Think and Learn Pvt Ltd
01.2022 - 03.2022

Events and Marketing Specialist

AKNA Events
04.2016 - 12.2021

Bachelors of Engineering - Mechanical Engineering

Cambridge Institute of Technology
07.2010 - 06.2015

Pre-University Course - Computers

Sree Cauvery PU College
06.2008 - 05.2010

Secondary School Leaving Certificate -

Sree Cauvery School
06.1998 - 05.2008
Arun Kumaran GClient Relationship Manager