Accomplished telecommunication professional with more than 18 yrs of progressive industry experience and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands. Translating business needs to network actions.
Responsible for Network Operations , Strategic Planning & Deployment of 24K Mobile sites, Network Experience across 2G,4G,5G. Fiber of 25000 Kms, FTTH Broadband, FWA & Employee Strength of 200+
Close aide to CEO in driving business, revenue growth, churn reduction, market share.
Driving partners like Nokia, Ericsson, Managed Services for a common goal of best network experience.
Responsible for end to end network planning, deployment & operations of Airtel Odisha Mobile , Fiber & FTTH Network . Includes 2G, 4G & 5G , Cloud Core, VoLTE, IMS , Inter & Intra City Fiber, FTTH & Microwave Operations. Managing a team of 60+ direct professionals, 8.7K Cell Sites , 15K+ Fiber , 2Lakh+ Home Passess, Backbone & Microwave Network.
Major Accomplishments :
1. Deployment & Launch of 5G for Odisha . Demonstrated the 5G use cases to Hon. Minster of Telecom Mr. Ashwini Vaishnav
2. Deployment of 800+ 4G sites in a AOP year.
3. Reduction of network complaints by 28%
4. Network experience rated No 1 across India by OpenSignal & Facebook .
5. Opex Reduction
6. Spectrum harmonisation & infusion of Mid band FDD & second carrier on TDD.
7. Helping drive RMS Growth across Odisha zones by ensuring correct planning & deployment of sites, best network experience to customers
Responsible for end to end process creation of Network Complaint capturing , input intelligence ( RF , SDK & Other network Parameters) , Auto identification of RCA ( RCA Engine ) , workflow & resolution.
1. Creating intelligence in complaint capturing using SDK of App, Location & Cell based information
2. Automation of RCA identification - using indigenously developed RCA engine - XNET.
3. Workflow automation on Airtel works - simplifying the complaint resolution journey to the engineers by capturing all important vitals of the customer related to the complaint , RCA & solution.
4. Ensuring SLA, MTTR, Repeat & reopen are met.
5. Having weekly governance calls with circles on the resolution.
Responsible for end to end Core Network Operations of Airtel Karnataka .
Includes :
1. Voice Core : BSC, MSC , MSS , MGW, IMS Cloud , VoLTE, SMSC, VAS & IN
2. Packet Core : EPC ( Cloud based), Google ePC, SGW UGW, SGSN, GGSN, MME
3. Signalling & Customer Database : STP, DRA, HLR, HSS,
Responsible for end to end Integration of Core Network & Operations of a greenfield network of Aircel Andhra Pradesh in Hyderabad.
Includes :
1. Installation & Commissioning of Core Nodes of MSS, MGW, HLR, BSC, RNC, IN
2. Establishment of National & International Roaming of Aircel AP with all domestic & International operators.
3. Maintaining Core KPIs & experience of core.
Handling of Core Network Operations & National Long Distance for Hutch AP .
Responsible for Configuration & Operations of Siemens EWSD Switch for Bharti Airtel Fixed Line services
Includes :
1. Alarm monitoring, Configuration management, KPI tracking,
2. POI Augmentations, etc
Responsibility :
1. Testing of data & voice across CDMA network.
2. Handling of Postpaid & Prepaid Internet complaints on wireless, Wireline, Vdata & Aircards.
3. Troubleshooting of Roaming issues, etc.
Leading Teams , People Managment
1. Establishment of Fixed Line Voice Network for Airtel Landline Services, Andhra Pradesh. Year - 2005
2. Greenfield deployment of National Long Distance for Vodafone India with NGN : Year - 2006
3. Greenfield Network Launch of Aircel Mobile Network, Andhra Pradesh : Year - 2012
4. Launch of 4G Core for Airtel Karnataka.
5. Launch of IMS ( Cloud Voice VoLTE ), Cloud HLR HSS ( Nokia) , EPC ( Evolved Packet Core) for Airtel Karnataka : Year - 2017-2020
6. Launch of 5G for Airtel Odisha : Year - 2023
CCNA ( Cisco Certified Network Associate)
Fluency : English, Hindi, Telugu & Marathi
Multiple Linked In certifications
CCNA ( Cisco Certified Network Associate)