Accomplished digital transformation and Gen AI leader with over 19 years of experience in the IT industry. Experienced Product Owner with a significant background in managing cross-functional teams and overseeing products throughout the entire lifecycle.
Overview
20
20
years of professional experience
4
4
Certifications
Work History
Product Owner
HSBC Software Development India Pvt Ltd
Hyderabad
09.2025 - Current
Accomplished Product Owner for the Source Code Management domain, specializing in tools like GitHub, Bitbucket, and CoPilot.
Implemented Bitbucket source code management from inception to release, and migrated from Bitbucket to GitHub.
Improved performance, scalability, resilience, and mitigated risk for the business.
Ownership of four services, mainly GitHub (internal and external), Bitbucket, and RTC.
Ensured alignment of product vision with business goals, fostering innovation, and efficiency with FSA (Future State Architecture).
Collaborated with cross-functional teams to ensure product features are delivered on time and meet quality standards.
Assessed projects against budgets and timelines, keeping the team and assignments on task.
Prioritized product backlog based on stakeholder input and market trends.
Coordinated release planning activities, including feature sets, release dates, and customer awareness programs.
Identified risks associated with product initiatives, and proposed mitigation strategies.
Gathered user feedback to enhance product features and usability.
Provided training and support for users as needed throughout the product lifecycle.
Driven initiatives to build faster, safer, and more secure software solutions.
Embraced Gen AI-based products to increase productivity and keep abreast of the emerging technology trends.
Senior Solutions Consultant
HSBC Software Development India Pvt Ltd
Hyderabad
03.2019 - 08.2025
Spearheaded digital transformation initiatives to Azure Cloud and Google Cloud Platform, enhancing operational efficiency.
Managed the migration of GitHub Enterprise from on-premise to Azure Cloud, ensuring optimal performance for customers.
Implemented GitHub Enterprise in HSBC on a global scale.
Implemented GitHub Advanced Security implementation at a global scale.
Implemented GitHub Actions for in-built, same-platform CI/CD.
Improved performance of GitHub from 3 seconds to less than 1 second in response times.
Implemented on-premise to Azure Cloud migration of GitHub Enterprise to improve performance, scalability, and resilience.
Identified opportunities for process improvement by analyzing current processes, and recommending best practices.
Monitored performance metrics of deployed applications, and took corrective actions when necessary.
Performed technical support and root cause analysis on production issues to identify permanent solutions.
Conducted system analysis, design, development, testing, implementation, and maintenance of applications.
Configured software components according to customer requirements, while ensuring compliance with security policies.
Provided guidance on application architecture design decisions based on industry standards.
Migrated 35,000 customers with no impact.
Developed and managed project plans while providing status updates to management.
Released Docker Desktop's new version 4.x, and licenses have been optimized.
Managed license renewals and cost approvals for TeamSite, GitHub, and Docker.
Managed the team, conducted interviews, and facilitated resource onboarding, training, and knowledge-sharing sessions. Work allocation and mentoring of new members.
Demised legacy infrastructure to migrate to a strategic platform and provided significant cost savings.
Team Lead
HSBC Software Development India Pvt Ltd
Hyderabad
09.2016 - 02.2019
Managed the DevOps Tools project at HSBC, overseeing products like GitHub, Rational Team Concert, and Jenkins.
Set up enterprise content management tools, including OpenText TeamSite and OpenDeploy, to enhance operational efficiency.
Installed TeamSite, OpenDeploy, and handled migrations, upgrades, and configurations.
Installed RDH setup, configurations, and global deployments.
Assisted the manager in setting achievable goals for the team, while monitoring progress towards them.
Identified opportunities for process improvements, implementing changes when required.
Developed strategies to increase team productivity and improve customer service levels.
Collaborated with other departments to develop effective solutions that meet customer needs.
Motivated and empowered team members to build customer satisfaction and loyalty, to support retention, and growth.
Managed conflict resolution within the team to maintain a positive work environment.
Fostered a culture of continuous improvement, encouraging innovation, and efficiency.
Negotiated with vendors and suppliers to secure favorable terms, and improve bottom-line results. Licenses and contract renewals.
Reviewed employee performance, and provided ongoing feedback and coaching to drive performance improvement.
Storage & Data Protection Services at HSBC Software Development (India) Pvt. Ltd.Storage & Data Protection Services at HSBC Software Development (India) Pvt. Ltd.
Consultant Specialist-IT Risk and Control Analyst at HSBC Software Development (India) Pvt LtdConsultant Specialist-IT Risk and Control Analyst at HSBC Software Development (India) Pvt Ltd