Hi, I’m
Arunodaya Pascal
Account Receivable Specialist Lead
Hyderabad,Telangana
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals with leadership qualities.
Overview
12
years of professional experience
5
years of post-secondary education
4
Languages
Work History
Dell International India Pvt LtdHyderabad
Accounts Receivable Specialist Lead
12.2021 - Current
Job overview
- Assisting retail, consumer, small business and GDO customer's accounts for both US and Canada regions.
- Managed Top retails accounts like Amazon, Best-Buy, Costco, Office Depot, eBay and Micro-Center and provide smooth transition of transactions.
- Consistent in achieving over 95% stack in overall AR Collections.
- Providing daily reports of our team to the manager of number of accounts touched, emails responded, numbers of Inbound and Outbound calls.
- Scheduling weekly AR reviews with the team on Top Past Due delinquency balance to maintain 95% throughout the quarter.
- Preparing the weekly AR reports on Top Past due delinquency balance of entire AR collections team and discussing the draw-backs and next action plan with the Controller and the Director.
- Working closely with the Collectors, Controllers, Invoicing team, Tax team and Sales team to help close any disputes and claims.
- Training and Coaching the new hires from New Delhi and Gurgaon Site in India as well as from Panama Site which is overseas.
- Mentoring the new hires thoroughly about the complete AR process and help them achieve daily targets of AR collected and accounts touched.
- Scheduling Bi-weekly team huddles with the team to share best practices and understand any challenges and work towards achieving our goals.
- Applying payment as and when received within 4 hours from the customers.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Providing best customer service to ensure long-lasting relationship.
Dell International India Pvt LtdHyderabad
Accounts Receivable Specialist
05.2017 - 12.2021
Job overview
- Providing administrative support in the collections process.
- Preparing outstanding accounts reports, hold reports/ cancellation reports, process level reports for Revenue Services and gather credit and/or reference information.
- Maintaining database by entering, updating, and retrieving data, as well as formatting and generating reports.
- Assisting in resolution of outstanding invoice queries/disputes.
- Responding to inquiries from internal and external customers.
- Utilized Microsoft Excel, SAP and Oracle software to manage invoices and payments.
- Prepared financial statements to provide results of operations, financial position and cash flow.
- Developed and implemented strategies to improve collection processes and reduce overdue payments.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
AmazonHyderabad
Vendor Support Associate
11.2015 - 04.2017
Job overview
- Handling queries from the sellers, who sell on Amazon.com/CA/UK.
- Inventory Management.
- Communication and coordinating with the sellers.
- Trained on different platforms like Amazon advantage, Amazon Vine, Amazon Vendor Express and Amazon Media.
- Customizing Detail page on the website as per seller’s requirements.
- Helping them in resolving the issues regarding their inventories that they send to the warehouse.
- Assigning the Purchase orders to sellers based on customer’s demands.
ADPHyderabad
Senior Payroll Associate
08.2011 - 07.2015
Job overview
- Answered an average of 40 calls per day by addressing customer inquiries, solving problems and providing participant's account information.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Built long-term customer relationships and advised customers with best options.
- Processed payroll via ADP in accordance with the state and federal laws and in accordance with company pay regulations bi-weekly for 2000+ employees.
- Prepared and transmitted direct deposit files by deadlines.
- Practiced timely and accurate preparation of all payroll operations working closely with Human Resources department to ensure that payroll actions was in conformance with employment benefits practices and accounting procedures.
- Updated employee changes in salary, status, and billing information, etc.
- Maintained accurate payment and reporting of federal, state & related payroll taxes.
- Compiled and filed required reports for year-end close, year-end reporting and processing of W-2’s.
- Developed and presented payroll-related presentations to upper management.
Education
St.Joseph's Degree CollegeHyderabad
B.Com Computers from Financial Accounting
06.2008 - 07.2011
Little Flower Junior College, Hyderabad, IndiaIndia
High School Diploma
06.2006 - 06.2008
Skills
Cross-functional teams leadership
Accounting Fundamentals
Training and Coaching
Financial Accounting
Data Analysis
Customer Experience
Mentoring New Hires
Quality Service
Accounts receivable management
Hobbies
I love listening to music and playing football. I am good at humor and love making good friends.
Accomplishments
- Achieved an overall of 95% as a team through effectively helping my team with day to day activities of AR tasks.
- Received Top Gun award which is given for the best fresher based on work performance. (ADP)
- Received star of the month on several occasions. (ADP)
- Received appreciation for world class service provided to customers. (ADP)
- Received Bravo Award for training and mentoring new hires and for providing support to cross-functional teams. (Dell)
- Received Inspire Award regularly for achieving past due, 90+, 180+ and credits targets for 3 quarters. (Dell)
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets, preparing Macros for Statements.
- Collaborated with team of 6 in the development of a new Project of migrating the data to a new Oracle tool.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Accounts Receivable Specialist Lead
Dell International India Pvt Ltd
12.2021 - Current
Accounts Receivable Specialist
Dell International India Pvt Ltd
05.2017 - 12.2021
Vendor Support Associate
Amazon
11.2015 - 04.2017
Senior Payroll Associate
ADP
08.2011 - 07.2015
Bala Yesu Vidyalayam
B.Com Computers from Financial Accounting
06.2008 - 07.2011
Little Flower Junior College, Hyderabad, India
High School Diploma
06.2006 - 06.2008